Warm food and warm people. The menu is diverse, healthy and delicious, and you can tell the food is made with love. The soups are made from scratch and rotated frequently. My favorites are the grilled specialty sandwiches, but you can get good old fashion deli classics too. It’s no wonder the line is out the door at lunch time. But the excellent customer service makes you feel like family. They are customer-focused and innovative. You can also skip the line by using their new mobile app to order and pay!
Seana G.
Place rating: 4 Aurora, OH
been going here for years. one of the best soup spots in the area. I have never been disappointed. I have even tried a few here that I normally wouldn’t eat and was not let down. They have very fast service and the place is very clean.
Alisia A.
Place rating: 5 Westlake, OH
One of my absolute favorite soup places downtown! The fact that I work in Tower City makes this place the best in the Fall, Winter or Spring when the weather isn’t so great outside. Their options of soups are incredible and each of the ones I’ve tried have been delicious. Their salads and sandwiches are huge for the price. The service is always so quick and everyone working there is very friendly. There is nothing better than the tomato tortellini soup with a grilled cheese sandwich on a rainy cold day. Or a fresh spinach salad on a hot summer day. I haven’t tried anything here that I haven’t fallen in love with and the price is very reasonable.
Rhonda O.
Place rating: 5 Cleveland, OH
One of my favorite places! Clean, great food and always consistent. My favorites are the Caesar Salad, Turkey Ciabatta, and the Grilled Cheese with Bacon and Tomato. Great people and so much positive energy!
Nancy K.
Place rating: 5 Cleveland, OH
I had a delicious white bean turkey chili. The bowl only cost me $ 5 and it was served with a fantastic piece of bread. The service are also very friendly and are speedy about processing orders. I’ll definitely be back again!
Andrea U.
Place rating: 5 Walnut, CA
I am staying at the Renaissance Marriott so… 1. Super convenient location! 2. The Ruben was amazing!!! 3. They gave my Preggy new soup when it was too salty for her at no charge!!! This place is really nice, super clean and very welcoming. The lady who changed out Preggy’s soup even checked on her to make sure that soup was better which she and the bun seemed to really like.
Crystal P.
Place rating: 4 Cleveland, OH
I work in Tower City and Susy’s is my favorite lunch spot. Their soups are hearty and flavorful, especially the Chicken and Dumpling. A bowl served with your choice of a roll or cornbread muffin for around $ 5 is a great deal.
Marc B.
Place rating: 5 Cleveland, OH
I’ve been here probably twenty times, but sad(or proud) to say I’ve only ever ordered one item — pint of beef chili, with cornbread or their rustic italian. Order a side of jalapenos and you’re good to go. Good size chunks of beef, an assortment of beans and other veggies, and you have one of the best chilis in the state. Make sure to go before 12:30 to ensure they don’t run out! The staff here is exceptionally helpful and friendly, and offer samples of soups in case you can’t make up your mind.
Glenn N.
Place rating: 4 Unionville, OH
My girls came downtown to have lunch with me. This was our first time eating there. The staff were nice but not very helpful and were either clueless or were not willing to tell us about their menu. Our food was good and the service was quick, but is was not really memorable. I had an egg salad sandwich and a cup of clam chowder. I will comeback again to have lunch but when my girls come downtown to eat with me I think we will check out East 4th.
Melanie l.
Place rating: 3 Cleveland, OH
Favorites are broccoli cheese and chicken paprikash. Never tried the sandwiches, soup is so filing on its own i never ventured out.
Frank H.
Place rating: 4 Cleveland, OH
The sandwiches and wraps are ok but the soup is where Susy’s excels. The chicken paprikash and chicken dumpling are entire meals by themselves.
Allyson S.
Place rating: 5 Cleveland, OH
This place, by far, has the best breakfast burrito I’ve ever had! Everything is made hot and fresh. Nothing comes from the package. YOUMUSTTRYIT :)
Carl R.
Place rating: 2 Hudson, OH
It took 20 minutes for them to bring me a Chicken Salad Sandwich. The food is okay, nothing spectacular by any means. Tower Deli has better breakfast and friendlier employees. If you need a bite for lunch and this is your only option, then by all means get a sandwich or a wrap. The chicken salad was bland, although the cashews were a nice touch.
Anthony T.
Place rating: 5 Cleveland, OH
I eat here ahbout 3 – 4 times a week. Super good and people are nice.(The bread lady does get mad from time to time because i don’t get bread because they don’t have butter) This is a wonderful place to eat at lunch so don’t skip it.
Carl P.
Place rating: 5 Cleveland, OH
Great selection of soup and the quality is very good and $ 5 lunch is a great sweet-spot for lunch. I frequent the location in the Halle building since I work around Playhouse Square. I particularly like the Chicken Paprikash, Lobster Bisque, Tomato Tortellini, Black Bean. And REALLY the best part is Jeff — the man that runs the show in the Halle location is super friendly and fun ta’ boot. However, I just went down today and apparently no longer works there. OHHH so sad. I hope it’s good for him though but I will not likely go down as much after Jeff is gone. :-(
J W.
Place rating: 3 Vero Beach, FL
The soup was fantastic, however it could have been the fact I was freezing from being out in the cold. Salad was marginal. The service was typical for a deli type fast food restaurant. The pricing was average. Good for a quick bite, but not going to be on my frequents list.
Allison K.
Place rating: 4 Cleveland, OH
This would be a 5-star review for the small cart that they have set up in the basement food court of the Halle Building closer to E.14th and Euclid if it wasn’t for the creep working the cash register who wouldn’t leave this young lady alone! He shook my hand, asked my name, and made other comments that went past friendly into creep zone. BUT the soup is so damn good(tomato tortellini im lookin at you) I’m gonna have to go back as the weather gets colder and either pray Creepy Cashier isn’t there, or get in and get out as quick as possible.
Rach A.
Place rating: 2 Cleveland, OH
Great soups for lunch, however, it is a bit pricey. I think a grilled cheese and a cup of soup is 8 bucks. I would be happy to pay that price if they ever got my order right. I have stopped going there due to their lack of consistency. If you order a sandwich or a salad be prepared for something to go wrong; trust me, I warned you. Also, on a side note I do believe this is a religious affiliated restaurant(I am pretty sure all of these people go to the same church and one of them is a pastor). When you sit in the dining area you will see pictures of Jesus and a painted picture of «they kingdom come». I am not sue if you want to spend your money there knowing that, just thought I would throw it out there.
Jeffery W.
Place rating: 4 Wickliffe, OH
The soup here is second only to their staff. Working downtown Cleveland near 14th and Euclid I frequent the soup stand in the Halle Building. They have a guy that runs this stand; Jeff, from morning until something like 2pm, when it closes for the day. This guy is the friendliest, more polite; helpful restaurant employee I have ever come across; anywhere. Yeah its just a soup stand with several varieties of homemade goodness. The soups are outstanding(the sandwiches overpriced and just fair. Love the Broccoli Cheese, Lobster Bisque, and Clam Chowder. Stop down and see Jeff; he will make sure you have a sample of everything they are offering that day and have you smiling or laughing your way to your seat. I suspect it wont be long before a someone rolls by and tries to hire this guy!
Rodney W.
Place rating: 3 Parma, OH
Susy’s serves up some yummy soup each and every day. I used to visit frequently when they were located on Public Square, but I have yet to visit their new location inside Tower City. Anyway, in addition to the soup, the sandwiches and salads are pretty good too. I’ve eaten many a chef salad here and never been disappointed — they’re made fresh daily. I’ve tried their egg salad wrap, it’s yummy, if not a bit on the small side. Most of the time, I’d get a soup and sandwich combo. All of the soups are really good.