Courtesy Shuttle

YOU, YES YOU! You need to read below!
Rule 1 of travelling life: You do not take the Courtesy Shuttle ever in Georgia.
Rule 2 of travelling life: YOU DO NOT TAKE the Courtesy Shuttle ever in Georgia.
I wish I could give negative stars and it is with deep regret that I’m forced by Unilocal to award ¹⁄₅.
I took this shuttle from the Atlanta Airport to LaGrange. The fat and unhelpful driver first seated me in, then asked me to stand out so he could circle around and get in the line of shuttles! I had to wait 25 mins outside until he returned.
It’s not over yet. Part 2 — he waited 20 mins more because I was the only one in the shuttle and he couldn’t find anyone else.
Not only was the service a disaster, the driver was extremely unprofessional. He spat saliva with every word he spoke, moved like a snail, wasted time and had no sense of urgency, and made me wait for an unbearably long time.
I finally had to turn to Groome which was much quicker.
I reached the client’s site almost an hour late and was furious.
I HOPE THIS SHUTTLE SERVICE IS SOMEDAY COMPELLED TO CLOSE ITS BUSINESS.

If I could put negative stars I would!
I had travled to Georgia to see my husband who is currently training at Fort Benning. My plan was to fly into Harts-​field International, because it was cheaper then flying directly into Columbus. The 100 mile difference between Atlanta and Columbus was going to cost me $ 78 with another service so, determined to save a buck, I continued my search and came across this pathetic excuse for a shuttle service.
Once I arrived in Atlanta I knew I had a couple hours before my shuttle would arrive and I was prepared for the wait. Half an hour before it’s due arrival time I went to sit out in the ground transportation area.
My shuttle was scheduled to arrived at noon. When 12:05 rolled around I wasn’t too worried as it looked like traffic was bad. When 12:10 came I was a little more anxious. And by the time it was 12:18 I decided to call to make sure everything was alright. The person I got on the phone was RUDE. He told me it has only been 18 minutes not like it had been half an hour or anything. He said that they aren’t a taxi service the the shuttle wasn’t going to be there when I expected it to be and that I’d just have to wait.
About 10 minutes later I received a call from the manager. She said she’d call her driver to find out what was up and then call me back. It took her nearly 20 minutes to do so and when she did she said he would be there shortly.
At 1 she called and asked if he’d arrived and when I said no she said he would be soon.
He arrived at 1:15. In the hour and forty-​five minutes I waited for that shuttle I saw at least 7 of the competitors shuttles headed to Columbus go by. Also it takes about an hour and a half (up to 45 minutes if there’s traffic) to go from Columbus to Atlanta and vis versa. Which means he probably left right around the time they were meant to pick me up from the airport.
My nightmare doesn’t really end there. My seat didn’t have a seat belt. And while I couldn’t find any laws against driving and talking on your phone in Georgia, I didn’t quite feel safe as the driver was on his for about 60% of the trip back. The van was filthy!
When I arrived in Columbus I went into their offices where I was greeted by the same manager who called me. There was no apology and she gave me a stamp card for ride 10 or so times get your 11^th ride free. As if I would ever ride with them again. When I headed back to the van to collect my bag the driver was about to close the back doors. When I mentioned I had a bag he seemed to act fake surprised like he didn’t remember putting it back there.
I took their competitor back to the airport. Much more professional, prompt and clean.
I don’t think I’ll think too much about paying the $ 15 extra for their competitors service next time I travel to Columbus.