SpringHill Suites Columbus OSU

Overall, I found Springhill Suites to be a pleasant stay. Clean and quiet room, no fuss no muss.
Would I stay here again? No. Just little things, I guess.
Hotel bar did not have any food, they were out of everything. Although a small issue, when you have travelled all day, the last thing you want to do is head out in single digits in search of food. There is nothing nearby as in walking distance, that I would eat. Maybe I am picky. The vacant inn next door was also a little off putting.
I obliged to the front desk staff solution and ordered out. I never ever do this. I don’t because I do not enjoy eating in my room. Nor do I enjoy delivery food. Don’t order from Wings.
I was chilly last night and went for the extra blanket in the closet. (Hey, where is the extra pillow? No, I’m not calling the front desk because it is late and I have my nightclothes on.) The extra blanket was rough and pilled. Not the fluffy velour blanket that you get at other places. Gross.
Breakfast was ok. The eggs were reconstituted and you could tell.
Business traveller here. Will look to stay at a Courtyard Marriott next time.

My room was clean and very nice. The young lady at the front desk was very sweet and Friendly. Xaiu I think that’s how to her spell it. I had no problem checking in or with my room. Another plus for Marroitt.

Great stay here. Looks to have been recently renovated. The room was clean and staff were friendly. The a/​c unit in my room was louder than I would have liked — it woke me up multiple times throughout the night — but I assume it’s an older building with some older fixtures.
Breakfast in the morning was good — nothing super fancy, but a good quick breakfast before heading out to meetings for the day.

Loved the look of everything– very modern and bright! Loved the room and the separate bathroom. Made getting ready in the morning easy. Only downside was the ridiculously loud flushing toilet! We have night time bathroom goers and it woke me up. Also, breakfast was good– but are they powdered eggs? Weird texture. I’d stay again for sure.

I have stayed here many times over the last four years while visiting my daughter and her fiancé who were both attending OSU Medical School. Great service, clean rooms and a good breakfast.

«Use your GPS» is not an appropriate answer for a front-​desk person to offer when you ask for directions to an important local destination. (In our case: the building where OSU does admissions interviews.) It’s also not professional for the person to get visibly annoyed when you ask why there is no map.
GPS’s don’t work 100% of the time — so because the desk clerk’s unhelpfulness, it took us 45 minutes to find the destination, which in theory is only a 5 minute drive.
Beyond that: our room was fine — very modern and clean. However, the breakfast buffet seemed to include a lot of old food — the bananas were almost entirely brown, and the oatmeal congealed and icky. (I wouldn’t be surprised if it was left over from the day before.)
Notice how no one is responding to these reviews — the management clearly doesn’t care. Search for «hotels Olentangy» and you’ll find plenty of other options, often cheaper.

Big fat zero… The staff are very hit and miss. The day shift staff have it way more together. Afternoon shift is another story. If you are staying for a convention plan on using your own transportation despite the shuttle. Going out on the schuttle is scheduled, coming back is a try at your own risk depending on volume at a location so you could be waiting, bring a book. Good luck. We stayed her once before a year ago because it was great but now it needs some polish. As a frequent customer of Marriott, there needs to be some front end training taking place here in a major way very soon or the ratings will start to fall without question.
Rooms were your newer springhill format. Tub/​shower not walk in shower… Thats a negative. Plus is bathroom and toilet are separate. Location is good close enough to convention center but far enough away to avoid the traffic. The building gets a 3.5 stars and staff get 2. I place great importance on management, attention to detail and customer service so thats why its a 2 star in my book.

Great location near campus as well as a Target and multiple restaurants. Same Springhill Suites quality. The sink didn’t work in one of our bathrooms, but other than that everything was perfect. Parking was a key aspect of this hotel… lots of other hotels in the area you need to valet. You don’t here.

Great motel. Great location (minus getting out of parking lot during busy traffic times). Nice décor. Price was right via Priceline. Nice free breakfast. Good free wifi. Would definitely choose this motel again if in the area.

Stayed here at Springhill Suites for New Years with my family. The continental breakfast was below average with very stale food. My bagel was hard as rock, bananas were almost brown, and the apple was soft and old. My shower was warm, at best. The exercise room was closed even though it was advertised to be open 24 hours. I exercise every day and, in cold months, I count on the gym for exercising. I book hotels with exercise rooms when I am away to fulfill my routine. The television channels barely worked. They skipped and cut in and out or simply said, «no signal» after stuttering so often. I would have to say not the worst hotel stay I have ever had but most certainly not even close to the best. Below average at best.

I dug this hotel. It has a newly remodeled look to it and the service was friendly and quick. I liked the amenities too. The work out room was clean and complete with some treadmills and ellipticals along with a set of free weights and a TV to pass the time. Their lap pool is small but a nice feature to have. Mornings offer a complimentary hot breakfast.
My room was off the first floor and it was mostly clean. That said there were some fruit flies in my room that were a nuisance but I’ll chalk that up to a fluke. The shower could’ve been cleaner and the handle to the glass shower door was falling off but all in all a nice place to stay. My room had a desk behind a glass partition with a fold out couch with a couple tables that you could pull up to the bed for laptop use… so for the business traveler I think this place is worth coming back to for what it is.

Stayed in room 308:
Upgraded from previous 3 star review.
Located walking distance to the Grandview area which has awesome restaurants!

Stayed here for a couple nights, and was pretty happy with the experience. The hotel seems to be brand new and nearly everything in the lobby, hallways and my room was pretty much spotless. Free lollipops on check-​in. Free wifi. Friendly service. Free breakfast (not bad… cereal, oatmeal, eggs, breads, pastries, juices, coffee, etc.). Bar in the lobby.
The room had a small seating area with a desk and sofa-​bed. There’s a microwave and small coffeemaker. The walls are pretty thin so you can hear the neighbors but it’s not that bad unless you get a room full of 10 year olds next to you (like we did). The bathroom is pretty tiny but not too bad — the shower was fine. I thought the towels and soap seemed like motel-​quality and felt out of place, but it wasn’t a huge deal.
Considering the convenient location (near OSU) and free perks (parking, wifi, breakfast, lollipops), this is a place I would definitely use again. Recommended.

Location is convenient to campus and downtown area. Lots of restaurants, shopping and movies in close proximity. Rooms are updated and nicely appointed. Staff was professional, courteous and competent. Decent breakfast included or you can go next door to the Bob Evans. Light sleepers may have difficulty with train tracks behind and a busy road in front of hotel. I would stay here again.

WARNING! This place is not for you if you have small children. Free breakfast, parking, free internet drew me to this place.
Normally, we have our small child sleep in a crib placed in the bathroom. In most hotels the doors are normally so thick that a child can sleep soundly without being bothered. This allows us to watch TV or a movie and have a light on. In this place, they have sliding glass doors that let in both light and noise. Let’s just say, none of us got any sleep.
The other problem was the bed. It creaked really loud getting in and out of bed. REALLY, REALLY loud. Our girl heard us get up every time.
If you don’t have kids with you, you’ll probably love this place. Clean too.
Poorly designed for young children. It was hard to pay $ 159 a night plus junk state taxes to get a bad night sleep every night.

I stayed here while interviewing at OSU, and it was very conveniently located close to OSU and the airport. The room was quiet, clean and spacious, with a nice set-​up including desk, sitting area, fridge and microwave. The furnishings were quite modern and the bed was comfy. The fitness center is sparse but sufficient if you only need it for a couple days.
Breakfast is served early enough (starts at 6:30), with waffles, eggs, sausages, yogurt, fresh fruit, and other regular continental stuff. There is also a Wendy’s about a block away.
The only issue I had was that my room was close to the parking lot, which had very bright floodlights that came through and around the drapes. I used some eyemasks that I brought along for my flight which made it bearable, so I would recommend bringing some along if you’re like me and need your room to be dark when you sleep.

Great location in Columbus OSU area. The customer service was on point, very clean, newer design and the experience was condusive to the avid business traveler. I will continue to stay at this location.
If you are like me, as a business traveler, I need to be within close proximity to a Target or grocery store to stock up on water, some food, snacks and maybe OTC drugs for the occassional cold. Both Target and a Kroger were near by.

Pretty much everything you want in a hotel at an affordable price.
This is a cute, modern hotel, with friendly staff, probably a lot of whom are either students or recent grads from near by OSU.
We stayed here for one night on our way over to Indiana, and had one of the best nights of sleep in a long time. Crazy comfortable beds and pillows! Plus, free hot breakfast is always awesome.
Room was big, great if you or your travel partner need to get work done, with a divider set up between the desk area and the bed area.
Only thing keeping me from 5 stars was the thin bathroom doors (hopefully you’re comfortable with the person your traveling with!) and almost 50% of the TV stations being dedicated to ESPN stations. I know it’s a college town, hell I’m on my way to a Purdue game right now, but I don’t need to see last night’s score on 10 different channels.

This hotel was brand new and everything was perfectly clean. We had a room with two queen beds. Love the queens instead of doubles! There were two bathroom areas, one with a toilet and sink, and another with a bathtub/​shower and sink. The mini fridge was actually… wait for it… cold! Been a long time since a mini fridge in a hotel room actually did it’s job well.
The location was very close to OSU (hence the name) but was also within 5 – 10 minutes of downtown which was really nice.
The lobby was nice and there was always water available. There was supposed to be a bar open nightly but I never once saw it open and we came through there all through the afternoon and evening.
The service leaves something to be desired. Both mornings when I went down to breakfast there was practically nothing available. The eggs and sausage were almost empty with just bits that look like everyone had their hands on them left over. The oatmeal was empty and cleaned out with 45 minutes left to spare during breakfast. The batter was removed from the waffle machine… again with 45 minutes to spare.
Our room was barely made up. The bed would have the sheets and comforter put back to the top of the bed but not smoothed out and the decorative blanket was never put back. The bathroom would have new towels but nothing got wiped down. The plastic cups were never replaced. Simply put… it was subpar at best.
Finally, no receipt under our door the morning of check out so I went to the desk to get the receipt and was handed a blank one. They said they didn’t know how to print another one so I never got a detailed bill.
The hotel could be great if they could get the service items figured out.

The hotel *just* opened. Everything is brand new and super modern. I’ve found there are two types of SpringHill Suites — 1) the old boring kind with stale décor from the late 80s/​early 90s or 2) the new chic-​styled hotels. This one falls in the latter.
I had a king-​sized room. The toilet is split from the bathroom so it has another sink. Flat screen TVs and a L-​shaped couch making it pretty nice. There’s an open desk area between the couch and bed area. The only downside was that 1) though it offers a ton of TV stations, it doesn’t carry Bravo and 2) there was no tub (only shower) for a king-​sized bedroom. This might not be the case for all room types, but …
The exercise room is pretty good, especially for a «budget» hotel. There are free weights and a coupe elliptical machines with their own entertainment systems, though they don’t offer the same amount of TV stations as that in the room. There is a «dip pool,» but I didn’t try it.
The hotel offers an open seating plan for breakfast and there is a bar area. Nice sitting area/​lobby, too.
Its location is great for OSU, but it’s also pretty convenient to downtown.