This Wendy’s looks like it was recently renovated, and on the inside, it looks nice, but this is where everything about this place stops. I stopped in here with my husband and daughter after we came up to this place to jump a friend’s car. I went in with my daughter, and we got junior frosties while waiting for my husband to finish jumping the friends car. When he finally came in, he came over to our table and asked if we were still hungry. My daughter went up front with him, while I stayed at the table. My husband placed our order, and waited up there for a few minutes, then decided to bring me my drink cup. We waited for our food about 5 – 10 minutes, when two of the employees both started walking around with a tray with 2 burgers on it. Then those employees finally called out our name, and gave my husband the tray. My husband stated to them that we were still missing food, and they said okay and went back behind the counter. My husband went back up to the counter and was basically ignored by these two until he finally spoke up and was like«where is the rest of our food?» Unacceptable. I won’t be back in.
Genny A.
Place rating: 1 Warren, OH
The worst experience ever! Hands down. On Monday day night we traveled to Columbus for an appointment the next day. As we arrived in town it was late and beginning to snow very hard so we chose to eat at this Wendy’s as it was just in front of our hotel. I know it was late– it was an hour before they closed. We placed out order at the drive thru and pulled around, paid and were asked to pull to the second window. At this point we waited almost 20full minutes on a single hamburger which was supposed to be plain, a double cheese urged with cheese only, a medium fry and medium Sprite with No ice and a large fry and large Coke with ice. During that twenty minutes we were never acknowledged. Three — yes 3 — cars behind us were served and yet nobody even said anything to us. When they finally handed us our food we asked if there had been a problem and were told«no, we just don’t have that much food fired this late so it took a while» meanwhile remember three other cars were serviced. I was totally confused. Anyhow we got our order got to the hotel and once inside we learn the fries are cold.(Hotel is literally next door) my sisters burger was NOT even done! It was raw inside. And the drinks were straight carbonation. I tried to call but they were closed! What a waste of $ 15! I will never ever eat at this location again. Ever.
Sofia G.
Place rating: 4 Saint Paul, MN
This has to be the nicest Wendy’s I’ve ever seen I went through the drive-through I got everything I needed food tasted like anywhere else but the building looks amazing
Tera A.
Place rating: 1 Dayton, OH
It only gets one star because 0 isn’t an option. It’s dirty. Service is slow and completely disinterested. I saw several people slip in the same spot. Then I watched a man slip and fall. None of the staff offered to help him or even offered to replace the fries he ‘d just dropped all over the floor. If you want to own a Wendy ‘s franchise, this might be a good place to start’
Douglas C.
Place rating: 2 Hilliard, OH
This Wendy’s is kinda dated and dirty… bathrooms were hideously filthy… anyway, the food was ok. After all it is just a wendy’s. I don’t think ill stop back in here anytime soon. Guess I’m spoiled by the new prototype Wendy’s.
Bob W.
Place rating: 1 Los Angeles, CA
I got hungry late in the evening(around 10:30) on my way home and decided to stop by Wendy’s to grab a quick bite. Went through the drive-through with a simple order: Bacon burger with no cheese, a large fry.(A side note: I cannot abide american cheese, the slightest taste of it ruins a meal.) I enunciated clearly and the board clearly showed«NOAMERCHEESE». Drive around, grab my food, and head a few miles home. I’m sure you already saw where this is going. I unwrapped my burger to find nasty, yellow, congealed american cheese on my burger. Apparently they were too lazy to make me a non-cheesed burger and just tossed in one of their premade, cold, nasty burgers. The fries were inedible as well, more salt than potato, greasy, cold, limp, and overall nasty. That’ll show me for trying to give Wendy’s another shot after the last few bad experiences.
Kimberly S.
Place rating: 4 Marengo, OH
Fries were hot & fresh, burger was made to order. Service was what you expect for fast food. Must. Go. To. Gym. Tomorrow…