Andersen Bakery and Cafe

Love the sandwiches here! But my biggest complaint is the seating. My party of 4 couldn’t sit together and one reason was because a group of older women would not move from a table and they weren’t eating, no one in the group had anything to eat or drink and they were taking seats from paying customers. Super annoying. People shouldn’t be allowed to sit there unless they bought food there are plenty of other seating in the mall for small talk like that.

We went here for some sandwiches on a Friend’s BDay. I got the Turkey Pepper Jack Sandwich and it was really quite good. Tasty bread, chipotle Mayo, Avocado. I would go back for it again. We also had some Strawberry Cake, and it was quite good as well.

I love Anderson Bakery. I have been coming here since they were in their old location at the mall! I usually order the chicken salad sandwich, it’s fresh, light, and comes with apples, almonds, and sprouts on it. I also like their turkey and avocado. There’s something unique and amazing about the mayonnaise they use, seems to have a mustardy tint to it. The baked goods are also a great option if you need a good bakery. The seating they have in the restaurant is comfortable and I like that they’ll deliver your food.

BREAD. Lots and lots of bread. We always end up here after shopping on our way out to the car, which I always conveniently park right outside Andersen. The pastries are made fresh and never disappoint. Favorites include cinnamon raison twist and creamy French. Honorable mention to the jalapeño cheese bread (I wish the filling was spread more evenly across the bread loaf). We enjoy the loaves as well, and they slice them according to your preference.
Although I’m not a fan of the sandwiches or soups, I will always order bread and pastries!

Have been coming to this chain all over the Bay Area since it was named Grain D’or. Amazing bread that they use in sandwiches or sell as full or half loaf. Their baguettes are authentic, crunchy, crispy euro style. The cold mozzarella eggplant sandwich ($ 8.50) is amazing – I could eat this every day! SO satisfying for a vegetarian sandwich. Not all of the locations sell chocolate eclairs but if they do, get one – YUM. Wish they sold diet coke and not just pepsi fountain products.

Andersen Bakery is one of my favorite place to eat breakfast/​lunch! They have salads, soups, sandwiches, breads, pastries and signature cakes. Everything looks so amazing on the display and taste great, each time I’m here, I want to order half of the stuff! The place is usually packed but still everything is clean and organized. They have great service and the staff are very friendly.

I absolutely LOVE THIS PLACE! I can eat this for days and I’ll still be craving it. My favorite sandwich is the chicken salad. For the best bang for your buck, order the choose two and select a sandwich and one salad. I usually like getting the PDC because the bread is bigger and therefore you get more out of it. The baguette is also DELICIOUSLY AMAZING but its a lot smaller, so chances are you, you’ll still be hungry.
I’m kind of sad because way back when they used to have cakes for sale, that were pre-​made, but now they don’t and we simply have to order ahead of time. The turkey and avacado is also great as well!!! PDC is the bread to get! The clam chowder is pretty good. I always like getting a éclair for dessert there, the taste, and freshness is perfect! Also the pound cake togo– its a must try!!!

My 5 stars is based on the 1 lunch combo I get here (and crave and go to Sun Valley solely for). I get the half sandwich/​half salad combo with the caprese sandwich w/​avocado on ciabatta and what they call a fruit salad (really an abundant salad of fresh greens with fruit (strawberries, grapes, apples, more) and vinaigrette.
The ciabatta is perfect (warm and crusty on outside, soft inside) and they cut in half and it’s more like a full sandwich and very flavorful. I get mine to go and salad is in a large round plastic container and if this is ‘half’ can’t imagine size of ‘full.’ All for about $ 7, a great satisfying vegetarian lunch and I always have leftover salad for dinner. (This place used to use veggie sausage on ALL its morning sandwiches which rocked, but no more).
LOVE that this place does NOT feel like another mall chain (didn’t know it was until I read other reviews), more a café/​diner feel, with a variety of customers & where cashiers are low key/​chill and vibe is relaxed but efficient. If they had soy or other milk options for coffee drinks I wouldn’t stop by Starbucks next door. This place is on the lower level at center of mall and I wish it was easier to pop in and out of here from the upper rear parking lot (if you park there and enter mall near eyebrow place & restrooms, you’ll need to use the stairs at center of mall to go down) but that’s a Sun Valley design issue.
A great find for fresh food and bread in the mall.

Andersen Bakery’s tuna sammie (7.5?) i don’t think so.
menu: breads, soups, salads? sammies, pastries, coffee, etc.
eats: strawberry pastry (2.65)
–strawberry, center part fresh, dough surrounding same slightly stale
cheese danish (3.85)
–cheese filling tasted fresher than flaky crust
–sugary aftertaste. frutose?
–crumbs:
friendly serivice,. short lines

A month ago, I ordered my son’s birthday cake here. He was turning 1 so I specifically requested cake to say Happy 1^st Birthday xxx. I asked if they could write in chocolate, the guy said no, we can only do frosting. Imagine my surprise when I up the cake and the store has a huge photo of cake with chocolate writing (turns out chocolate is their default…) and then my disappointment when I realized they didn’t write «1^st» on the cake. I asked to speak to a manager. He wasn’t available but turns out he (Arturo) was the one that took my order. They offered a new cake (eta an hour away). No thanks. I don’t have another hour to waste away on party day. They offered 20% discount. Fine, but doesn’t fix my cake does it? My son’s 1^st birthday was an important milestone. Pretty significant to us, clearly not for them.
Today, (2 weeks after cake pick up) I finally have time to call their customer service department to share my experience. I spoke with a gentleman named Suzuki (sp?) and I spend 5 minutes relaying my experience. He said he would have the area manager call me. I receive a call from Ngoc (the area manager) and the first words out of her mouth are «you want to tell me about your cake?» as if nothing I previously explained made it to her ears. I asked if Suzuki passed along any information and she interrupted me to say that she called the store, I already received my discount, so what would I like her to do since there was nothing she could do for me… so then why are you calling? She said it was to apologize for my experience. (waiting… waiting…) worst apology call ever. I asked to speak with her manager. She said I already spoke with him, Suzuki.
So, back again I call to speak with Suzuki, who laughed when I asked if he was Ngoc’s manager. Said he is a finance person, in accounting. Said Ngoc is the manager, reporting only to the owner, and since the owner doesn’t take customer complaints, I’m SOL (I added the SOL part, but he might as well have said it)… Suzuki said he can give Ngoc and Arturo warnings, which was my turn to laugh. So the finance person gives the warnings to the area manager and store manager about customer service? Sounds super effective.
Andersen’s, if you read this … a sincere apology would go a long way toward smoothing over your mistakes. How your employees handled this complaint call was like adding salt to the wound. Ngoc needs training on general customer service. Words matter. How you say things matter. Listening skills matter. Don’t tell me that the store manager had been working there over 7 years without a complaint. Doesn’t change my experience with him (Arturo). Don’t interrupt a customer. Don’t tell me you don’t know details. Isn’t that why you spoke with the store before you called me? and don’t lie about who your manager is, you only make yourself look worse.
Disappointing to say the least.

Paid $ 25 for food. Then my wife asked for a cup with lid to take soda in the car and was told 25 cents. She only had 10 cents and no other cash. Cashier took the cup back before my wife could even offer to use her card… for 25 cents of course. My son has already posted this as a review as well. We will not be back to support this kind of rudeness!

This was the first time coming to here, and it won’t be the last !! It was close to closing so the selection was limited but what they did have was delicious. We got 4 to split for later. I love that the had Flax bread, and i could get half a loaf sliced. Look forward to returning earlier to get more Flax bread, and to try more.

On a free day with my little guy we went down to the mall to take a cruise around and have some lunch.
Id never come in here but have heard great things about it.
We stood in line and ordered food then went and found a seat. Its small and cramped and we sat at the large table in the middle. There were more seats around us and as the time passed a few other people sat and shared the same table, communal style.
We ordered a Croissant Chicken Salad Sandwich for both of us. It took a really long time to come out and I noticed people who ordered after us got their food before us. Not a good idea with a 4 year old. Time is of the essence in these situations.
The sandwich was fine. Not the best I’ve ever had but it worked in a pinch. My son enjoyed it so that was a plus. I might come back again alone but not with kids.
Its a nice healthier option in regards to mall food. Healthy can be hard to come by in these places.

Been here many times, food is always good. They are only getting 4 stars because their bathrooms were both out of order.
I have ordered:
Creamy French ($ 2.75) order this sliced.
Raviolini Soup in a breadbowl — $ 3.75 + $ 1.75 for the bread bowl
Clam Chowder $ 3.75
Spicy Turkey Pepperjack on a French Bun $ 7.75
Turkey Swiss & Avocado on PDC $ 7.45
Chicken Avocado on PDC $ 7.35
Grilled Ham & Swiss on Sourdough $ 7.00
Cesar’s Salad with Chicken $ 6.75
We have tried almost every pastry, including the cheesebread, cookies, crème brulee & cakes. You won’t be disappointed

Conveniently, there was Andersen Bakery next door from where I was having coffee. Although this was my first visit at this particular location, I’ve always found at least one thing they offer to my liking. Tropical Flan was the choice this time! Not overly sweet and yet sweet enough. Wish they had more locations across the bay and not just at the shopping malls.

Anderson is a fast, friendly and delicious place to get a sandwich, salad, soup or pastry. The Sunvalley mall doesn’t have a food court, but if you are looking for a place to eat in the mall… this place is one of the better places to eat. A little more on the expensive side, when compared to McDonald or Subway, but still a reasonable price for the quality you get. The place is a little hard to find, but if you know where Starbucks is at… its just a few shops to the right. Enjoy!!!

I’m gonna keep this one short and sweet.
Medium traffic on a Sunday afternoon
Chocolate croissant… Thanks for the hard piece of chocolate inside the stale croissant. Just for your learning purposes. You’re supposed to melt the chocolate.
Single mocha. Warm is good, hot would be better and under 15 minutes. Just saying, restructure how you guys handle food vs drink orders.
You got one star more than a 1 simply because the girl at the counter was nice and I’m sure it’s not her fault they lack training.

I used to love Andersons, their tomato ravioli soup was my favorite and their sandwiches were good as well. Today however changed my mind for good! I went and got my usual bowl of soup that comes with bread. I noticed a black hair on one of the pieces of bread and decided to just remove it and continue with my meal. Then i noticed more hairs and got disgusted, so i went up and let them know there were hairs in my bread and they asked if i wanted a new meal, i said yes thinking it was just a mistake and they brought out a new bowl of soup and bread. I was glad they fixed their mistake then half way through eating the bread i notice ANOTHER hair!!! DISGUSTING. I decided to take pictures the second time for proof. I will NEVER eat here again. Completely disgusted. Such a shame because this WAS one of my favorite places.

This place is the truth! If you love bread, pastries, sandwiches, salads and soups this is it.
Only bummer is it’s located in the mall and the seating is limited and it gets crowded.
This time around I tried the chicken and avacado sandwich on Pain De Champange bread ($ 7.35). It was amazing! The bread is a bit tough around the edges, it’s a french bread that consist of 5% rye. Super moist, soft and fluffy on the inside. Yummy! The sandwich itself came with chicken breast, lettuce fresh avocado, basil, fresh lemon and pesto/​mayo. I didn’t want it to end.
You can get a sandwich made on their specialty bread but you have to pay for the bread and sandwich separately. My two favorites are the jalapeño cheese and pesto.

I don’t necessarily eat at this Andersen’s location, but I gotta say, in general «they serve up some of the best pastries around». The prices are ABOVE average compared to buying pastries from a donut shop or grocery store, but you do taste a difference. I say a fair warning would be, if you can’t decide on what to get; Don’t hesitate, or you’ll wanna try everything! Grab a Creamy French and go!!!
So far, I’ve tried:
~Raspberry Cream Cheese Danish — flakey good only a bit too thin.
~Blueberry Danish — thick jelly inside topped with fresh blueberries. not overly smothered in icing which is good.
~Creamy French — it’s all about the sweet custard in these bad boys!
~Long Apple Pie — soooo good as a breakfast treat or dessert.
~International or Garlic Cheese Bread — make some pasta and buy these! The international has 5 different cheeses, loved it!
~Ham & Cheese Croissant — super flakey and buttery good, thin ham slices though.
~Almond Croissant — Wow what a croissant! I can order just this alone, I think.
~Cookies — Snicker Doodle and Oatmeal — both are alright, but I prefer Nordstrom cookies instead.
So far, I’ve had no issues with service, and I’ll be back to try more! Slightly better than LaBoulanger in my opinion. I know not everyone likes this mall, but I like the fact that their location is conveniently near the parking structure and near a main entrance. Makes for an easy pick up!