Foreign Auto Care

Third car with Carlos!!! He’s THE best! Fast friendly and very good at what he does! Best price around!!! Have been trusting him with my cars for over 20 years!!!

I took my 1985 Vanagon into Carlos to diagnose an engine starting problem. He told me $ 98 to do a diagnostic to pin point the problem. I was not called and there was no mention in estimated costs of work carried out on bill or by phone call without my permission. He claimed to replace the coolant sensor and adjust the idle. The problem was not rectified and I was given a bill for 235.37 for work I did not authorize. When I went to a VW specialist I was told none of what he did was related to the actual problem. My main concern is being charged with something I Did not authorize.

Carlos is a very good, honest mechanic with very good pricing. I’ve been taking my 4-​Runner and Sienna to him for the past 5 years or so and he has always done great work at a very competitive cost. I’m one of those people who really knows nothing about cars and could easily be taken advantage of and finding an honest mechanic is so great. I couldn’t recommend Carlos and his shop any higher.

Whenever I have a problem with my car Foreign Auto Care takes care of it with no problem. I was once stranded on the side of the road and was towed to Foreign Auto Care. Carlos immediately diagnosed the problem on my ’97 C230 Mercedes and had it fixed within in an hour. Being that this was the first time my car had died on me I was grateful to have Carlos’s great service nearby. Since then I have been a loyal customer and continue to have my car serviced by him.

I was driving through Concord late on a Friday afternoon when my check engine light came on. I went to Foreign Auto Repair and explained to Carlos that I was driving through on my way to Denver. Carlos diagnosed the problem (a faulty coil & spark plug), got the parts from the dealer and had me back on the road in less than a couple of hours.

I had Passat station wagon 2004 which turned into my nightmare with the dealer. I tried so many places but my care kept going back to the shop periodically and they kept my care for 2 days without working on my car!!! I was referred to one of my friends and on my last resort, I tried Foreign Auto Care. The owner, Carlos worked right away, called me with the diagnostics and provide fair and accurate price and turn-​around time. There are so many funky business out there, it is nice to know that there are still a shop which care about the customer and the car they fix. They worked my care late at night so that I can use the car next day! With a dealer, they usually tell me that their workers are low so that they cannot work on my car until maybe next day. Go figured! Since I used my car for my work, it really save me!

I have been a long time customer of Foreign Auto Care, and cannot think of another place I would rather take my BMW. The owner Carlos is honest, fair, and the rates are much better than if I took it to the dealer. They always do quality work, and he keeps track of what he did last (i.e. oil changes, air filters, etc.) so I always know what still needs to be done. They fix it right the first time, which is really what you want in an auto mechanic. As for the integrity of the owner, when I went into labor at his shop (seriously!) this man drove me to John Muir Hospital and waited for my husband and family to arrive. Let’s just say that I’ll be a customer for life!

I’ll keep it simple… Fair, Honest and Reliable repairs and service.
Carlos will take care of you.

WOW! I can’t believe the incredible service at this place. The owner Carlos is such a nice and understanding man. He listens to what your concerns are about what you need done to your auto. I have taken my car here several times and have not been disappointed yet. I would highly recommend this service place to anyone in the area.

Had major service done @ foreign auto and regretted it. The work done caused several other problems, the car wasn’t put together cleanly and I had to return to the shop several times. The owner refused to fix issues he caused during the major work. I don’t recommend this place for major service work.

Let’s face it… car repair shops often get poor reviews because they are always charging too much for the amount of work that is done or you feel as thought they take advantage of you. This is NOT the case with Foreign Auto Care.
A co-​worker told me about Carlos when she brought here 1998 BMW 740i in. She immediately told me how comfortable she felt with Carlos and how he took the time to explain and show her everything.
I have 2000 BMW 528i and decided to «test» Carlos out. My right passenger window mechanism was broken and wouldn’t go up all the way. I was able to purchase the part but needed someone to install it for me. I asked Carlos if he would do that and he said no problem and just charged me labor.
I then had a seal gasket that was old and making my engine smell like burnt plastic. He gave me a reasonable quote so I asked him to fix it. When I went to pick up my car, he said the gasket was old and it took his mechanic a little longer to remove and replace it. My first thought was I never received a call from him and I figured my bill would have extra $$$ since it took longer. To my surprise, he charged me exactly what he quoted.
Finally I recently took my car in because my transmission computer went on the blink. Carlos tested it and told me I probably needed a new computer but he reset everything and told me to see if my warning light comes on again. He charged me $ 95 for the test. The warning light didn’t come on for about a week so I brought it back to him. He tested it once again to make sure and told me the same thing but this time DID NOT charge me for the test. I ended up getting my transmission computer replaced and once again used him to do the work.
Carlos is a very honest guy and NEVER makes you feel as though you are wasting his time when you ask him questions. He communicates great and will NEVER charge you more than he quotes. If he has to charge you more, he will call you first.
I highly recommend Forein Auto Care.

This shop has gone down hill in the last few years. I took my Honda Accord in for a front brake job and later found out they put the cheapest pads on the car. Additionally he told me I needed new rotors. I took the car to another shop and was told the rotors were fine… Simply can’t trust this place.

I have a 99 boxster. When the car first got to Carlos it was beyond repair. Carlos agreeded to keep the car and work on it as I payed him. I had to put thousands into it and Carlos was kind enough to keep the car for almost a year. I can’t think of any other mechanic that would do that. The work he did on the car is outstanding after years of paying for a car I couldn’t even drive I am now driving and loving my Porsche Boxster. Carlos went above and beyond even staying late after a long day so I could get off of work in Napa and drive to Concord to pick up the car after work. My wife and I are greatful and will be customers for life! Here’s to the best foreign auto care in the bay area :) thanks so much Josh & Stef