Baker Fairview Self Storage

Storage was clean and the employees very effective and friendly. Peter Martinez and John Graubner took care of us and made the process easy.

I got a great, first floor space at a fairly reasonable price. This place does not offer a discount for the first month but nor is it a franchise or part of a big chain.
It is an independently run business with a very helpful and polite staff.
Peter, the assistant manager, went out of his way to assist me.
It is clean, well-​lighted and well-​run.
What more could you ask for from a self-​storage business?

Amazing Customer Service! Impeccably Run Property! Super Affordable!
On a scale from 1 to 10… They get a 12
Courteous, efficient, professional and affordable, this facility is best in class!
Having utilized the convenience of storage from coast to coast over the years, this is hands down my best experience ever — keep up the excellent work and a special shout out to Peter, who went above and beyond to make certain all of my needs were met — Justine /​Dana Point

Great place and conveniently located. Found them here on Unilocal and was very satisfied with their service and was able to move in my crap within 10 minutes of signing up! Peter was very helpful with locating a good space for me and gave me a great deal. Check them out!

I’m not one to take the time to write reviews however Peter deserves a high 5.
Having to move is a pain putting your stuff in storage even bigger especially at the last minute. So at 3am the search for a storage unit was on, I made several reservations, however first thing the next morning Peter had called and left a voicemail. I went straight there as time was a factor. I walked in and it was like we were friends who knew who I was as soon as I said my name.
He knew I was in a hurry so he quickly showed me my options and I rented the unit. He was so quick and friendly he had me out the door in no time.
Just my luck, the next day I had realized I had accumulated way more stuff then the last time I rented the same unit size. Rushing again my daughter and I went back to get a larger unit, Peter was very busy getting ready for an auction, however I wanted to wait for him because of how helpful he was before. Peter reacted perfectly to the situation and worked it out so we got the unit we needed and he could still make his auction we could start moving and the paperwork would be ready when we were finished. Worked out perfect for both of us. He even went and got us a dolly. That was just super cool.
Peter couldn’t have done it smoother if he tried, he is great at his job an asset to the company and his customer service skills are right on. Two Thumbs Up!!! Good Job I recommend Baker Fairview Storage and Peter to anyone that wants a friendly, fast and very reasonably priced location for there storage needs.

This is my first time renting a storage unit, but the help that I recieve everytime I stop by is above par by far. They are great at letting you know if something is wrong with your unit, and are extremely friendly everytime I stop by. The unit itself is very clean, and the grounds are kept extremely neat. I never have to worry that something bad will happen to my things. If your looking for a family owned business that cares about their customers look no further!

Peter was great throughout the process which was fast and simple. We ended up with a great unit… the facility is new, clean and the units are in perfect condition. Security is excellent and the hours and access is convenient.
One thing that makes a big difference is that the driveway space between the units is VERY large so you don’t have to worry about moving out of the way for other people or not being able to get a big truck or trailer in there… it’s a very well thought out facility.
Of course they sell boxes, locks, packing material and all that stuff if you need it so there’s some convenience here and there’s also a few good places to eat and a liquor store for some red bulls when you are pulling that all day move thing.

Ok so I spoke to the manager who is in charge here. I needed a storage unit for 1 month (mid April to May) so only about one month. I was willing to pay for the full month. The man I spoke with acted like I was pulling his teeth out just because I would only need the unit short term (1 MONTH). He just rambled on and on about seeing what he could do (im sorry but these are MONTH TO MONTH RENTALS are they not?) I never asked to pay a different fee but this man proceded to tell me that id have to check back the next day when his employee was back (YES, HE WAS THE MANAGER) to give me a quote on my difficult request. HELLO! I WAS WILLING TO PAY A FULL MONTH! Besides, how does this man not know how to enter prices in a computer? And on top of this he told me $ 125 for a 10×10 unit when the website states and lets you reserve it for $ 100.

Up until I tried to move out of my unit I had a great experience. The young man who helped me get my storage unit was kind and informative. Unfortunately the facilities Manager John G. was not so kind. My brother had purchased a group on for me as a gift because I could not print the group on. I gave him the money and he made the purchase for 3months of storage for $ 100.I moved into my unit on 1÷25÷14 a total of 7 days, all 28 days of February, all 31 days of March, and 14 days of April. In all 80 days instead of the 90 I should or could have gotten. I had gotten an email saying I was passed due on my unit. I called on ⁴⁄₁₂ and talked to Peter I explained that I had a group on and shouldn’t have to pay anything until ⁴⁄₂₄ if I chose to stay. Peter told me not to worry and that it was a mistake. When I went to collect my things my code to enter did not work. I went in and informed John that my code didn’t work. He checked in the system and said that why it won’t open. You owe $ 133 your passed due you should have paid on the 1^st. I explained to him what happened and also told him I called on 4÷12÷14 and talked to Peter who said it was a mistake. I even showed him the call details from when I spoke to Peter. John said that doesn’t tell me anything. I said why would I come all the way down here knowing that I owed money? If it was money I actually owed then I would have paid it over the phone with Peter. Then the insults began. John told me it was my job to know when my bills need to be paid and my job to pay them on time. I told him I do pay my bills and I pay them on time this is not correct because I purchased a group on. He refused to listen to me and kept saying that his employees don’t make mistakes. In order for me to get my things I had to pay $ 118 that I didn’t have. My boyfriend was able to put it on his card. Otherwise I would not have gotten my things and been charged more. By this time due to the insults and my frustration I was crying. John said he would waive the late fee not because he thought I was right but because he wanted to show compassion! Then he decided to come up to me and tell me how there is no smoking on the premises. I don’t smoke nor have I ever smoked. I certainly don’t appreciate being accused of smoking especially since my grandmother just passed away from cancer caused by smoking. Then he said the person I with was smoking. I have no control over other people if they are smoking talk to them not to me. Apparently John had a problem approaching men so he felt the need to harass me more. for something I didn’t do. Now I am out $ 118for something I should not have had to pay to get my property back. Overall I am extremely disappointed. I had previously recommended Baker Fairview storage to my friends and they now refuse to use them as well. If you still want to use this company I recommend only speaking to Peter if you don’t want to be put down or feel belittled.

I had a really great experience here at the Baker Fairview Self Storage.
As an international student, I had to fly back to my country for almost an year and looked for a space for furnitures, clothes, dishes, and my car.
This place emailed me receipt every month so i could feel relief that everything’s in it.
What’s nicer thing was when I came pick up stuff after a while.
I was going to pick everything up to my new room but my friend got sick and I was sick as well, but since the space for everything + car was $ 330 and I did not want to pay for empty space, I moved everything to smaller unit.
I was sick and all, I told John at the site, he helped me really good and made it much easier than without him.
After me and my friend got better we went to pick everything up, and there I forgot side parts for my bed.
I called Jhon and he kindly looked for it in 2 units that I had used, and found it, he gave me pictures not to make misunderstanding too.
Peter was also very nice!
Overall, I am very satisfied with the staff and their customer care/​support and after care, if you forget something in the storage.

The service and price are exceptional. Peter, who works at fair view, was kind, patient, and extremely helpful. The facility is clean and easy to find. Thank you.