Red Wing Shoe Store

Came in for free cleaning and oiling. The gentleman persistently tried to upsell me for a resoling of my boots for about 5 minutes. I said I just wanted to get my boots oiled for now. After finally refraining, he took my boots to the back, slathered them with an inordinate amount of oil and gave them to me dripping.
Now every time I tie my shoes, my hands are covered in oil after squeezing the laces tight from the job he did. Never going back.

Good morning everybody.
I would like to relate a recent experience I had with Redwing Boots.
For the longest time I was interested in purchasing a pair of high quality boots. After investigating many brands, I finally narrowed the field down to Redwing. I went ahead and found a local dealer and made a visit and purchased a pair of amazing boots. I would like to say that they are by far the best pair of boots I have ever purchased. Extremely well made, water resistant and extraordinarily comfortable.
The construction is so good, they could possibly last a lifetime. They are simply amazing.
If you’re considering work, or dress boots, consider Redwing. You will undoubtedly be very pleased and get great use from them.
By the way, this is an unsolicited testimonial.

4 years ago, I walked in looking for the brown beckman boots. The clerk of latino dissent with a strong accent (not sure if he still works there) told me to trust him and buy the cherry red color instead. I am now in a store in a suburb of Seattle getting them cleaned and polished after a resole and 4 years of hard use. I am glad I made that cherry red choice.

Kind of lagged on updating me when products came in. The phone is always busy. Hmmmm
But on the bright side. If you want to fee really stupid for paying 700,000 $ plus to live in Costa Mesa, visit this store.
Bums, scums and more right at your fingertips!

Walked in with a pair of boots that looked like crap, didn’t really know anything about redwings or any leather boot for that matter, the manager Chris helped me out and oiled my boots to make them look awesome, no charge. Gave me some info on the boots and was very friendly. He’s a good dude and he helped me out a lot.

Rather than drone on (I know a thing or two about shoes-men’s and women’s-)-I will simply list issues.
This review not bashing Red Wing products– I love their boots!
*Poor selection–
* excuse given was «we only carry what sells” — Huh? Okay.
*did not have one single model I was interested in
* «we can order it in for you» Really? Clue: There’s this thing called «Amazon». I can get it in 2 days myself
*Cheesy /​Pushy «used car lot» type salesperson
*made me want to run — not walk (and defiantly not with ew Red Wing boots) out of there
*Store smelled & looked dated, tired & old

All businesses should be run like this store.
I called the store for info on some new work boots. I must’ve been on the phone with Chris for at least 10 minutes. Didnt feel rushed or like i was wasting his time. Ended up driving right over to get my foot sized and to try on a pair he recommended.
As soon as i got here I was greeted and helped by Chris. I like asking a bunch of questions and it seemed like he enjoyed answering them lol. Great customer service.!!
I ended up purchasing the «83 605 Irish Setters» im very happy with how they fit. I’ll be back for my complimentary laces and boot polish :)

I would like to update my experience with thus store. I was called back today by the manager and told my money would be refunded. My situation had been excavated to the owner and he made the right decision.
After the pair of shots I have now wear out in 6 months, I will rerun to the store to order the best work shoes I have ever owned. I will expect to wait for the back order this time.
Thank Red Wing for deciding to keep my business.