Hsu Thomas T, MD

Dr. Hsu has been my family doctor for more than 20 years. Dr. Hsu is awesome and he is my idea of the perfect doctor. He’s smart, kind, caring, and very knowledgeable and always there when you need him. He always friendly and professional, he asks the right questions and wants to get to the root cause of issues rather than just treat the symptoms like most doctors. Dr. Hsu knows so much, and he’s quick to refer to the correct specialist when that’s what is needed. Dr. Hsu has been able to diagnose issues when other doctors have not been able to. No matter how busy he is, Dr. Hsu calls you to let you know the test/​exam results as soon as the results are available.
I absolutely feel comfortable with Dr. Hsu!

If I could leave a –10 review, I would. This is the most UNPROFESSIONAL, INCOMPETENT doctor I’ve ever encountered in my life. I went into his office for an annual, routine physical that should have been covered 100% by my insurance. But this pathetic man decides to file my blood test for «anemia» or something along the lines of «skin problems». I did NOT have skin problems, and I already knew that I was anemic. It doesn’t make sense that I would even mention those things. In the end, I had to pay out of pocket and he REFUSED to notify my insurance.
There were several times I went to visit him due to some issues I was experiencing, and he never remembered my face, or he would forget what he told me the previous visit and would DIAGNOSE ME WITH THE SAME THING
He has absolute NO respect for his patients and does not even put in the littlest effort to get to understand them.
When I confronted him through the phone, he said «I don’t want to argue», and hung up
DO NOT COME TO THIS DOCTOR. HE IS HORRIBLE AND WILL RIP YOU OFF

I’m not even going to refer to this guy as «Doctor» Hsu. Let’s go with Mr. Hsu, because he’s clearly not qualified. I went in for three issues: ear had been stuffed for a few days, whitish spots on my skin by my neck, and lingering ankle soreness from basketball. He did absolutely nothing for every issue, but referred me to an ear specialist, a foot specialist, and said that I would need to go to a lab for a blood test for the spots.
I refused to believe that I could get no verbal information on any of the issues bothering me. Instead, he railed against the Affordable Care Act (or ObamaCare) the entire time. He did, however, charge my insurance company $ 200.
Immediately right afterwards, I went down the street to Dr. Frank Shin, who was easily the best doctor I have ever been to. He explained every issue that I had and said that there was no need to see any specialists. He cleared out my ear by using a small stick (probably a more scientific name) within a few minutes! The spots he explained and proscribed some medicine that cleared them up within a few days. Dr. Shin charged $ 140 to my insurance company and actually DID something!
Do NOT go to Mr. Hsu.

DO NOT COME TO THIS DOCTOR. He prescribed my dad a medication without warning him about the side effects and my dad ended up coughing for w month straight for no reason. He was also weird with physical check ups. My mom and I both came in for one and we felt violated when he touched our breasts.

Not the best doctor, but not horrible. Good if you don’t speak English and speak Mandarin.

Nice family doctor. Visit him once a year for a physic check

Dr Hsu should not be a doctor. not just that he is bad in his medical knowledge and skills, he is also terrible in his people skills, cleanliness of his place and behavior.
I went in to get a prescription for routine STD check. I was in a hurry and i noticed he was the nearest doctor to my office on the list of doctors on my Aetna insurance and was available right now for an appointment. Guess why he was available and free so easily?
His office is dirty, looks like a old hut. His front desk woman cant speak much English, nor can Dr Hsu speak much English. First, they didnt tell me they dont take credit cards, its cash only. Second, they cant call Insurance and cross check coverage using SSN while everybody else can. So, he needed my Insurance ID card. Finally, i get in, old dirty looking room. He signs me a prescription for couple blood/​urine tests. Next when it comes to visual examination of my penis for chances of any infections/​sores. Damn, he is bit creepy too in his ways. He asks me take my pants down, i comply. He tries to stare at my penis without proper lights or gloves, finally he pulls out a old flashlight and couple gloves .Then he says you have genital warts.
I was like god damn it! how did that get that? I have heard that only way to notice genital warts is throw black light and they shine in the dark but when i asked about that to Dr .Hsu he had never heard about it. I wasn’t convinced, i went to a Urologist at the El Camino hospital, Los Gatos and he said, this is a perfectly healthy penis. Not only Hsu was terrible in his ways but also did a misdiagnosis. Thank god, i did not use any cream or pills as per his diagnosis.
More than that, he told me $ 100, so my copay was 10% so $ 10, but he billed $ 190 to my insurance. thats a total fraud and then another fraud, He put a wrong date on the bill than the date of visit, the claim got rejected because my insurance changed from Aetna to Blue Cross. Finally, i noticed that on my Aetna webpage, called him and Aetna to sort it out, he was super rude, kept on yelling randomly to both me as well as the Aetna representative on phone. I bet he was trying to avoid his fraud by yelling and avoiding direct reasoning. I had to finally give him $ 90 cash and send the bill myself to Aetna for claim.
What a horrible experience. Stay away from him. The only people who go there are people who didnt do they there homework on Unilocal or found him as nearest on insurance website or local asian folks who feel safe to go to him. They are risking their health at such guys hands and aren’t literate enough to know what he is.

He misdiagnosed me.
I explained my symptoms and he said it was probably stress, that he sees a lot of people with these symptoms and tells them to relax and play sports. He wrote a prescription to see a cardiologist. I asked specifically if this could be something with the digestive system: acid reflux, problems with the esophagus, a hernia, and he said no and was very dismissive about this.
I went to another doctor who examined me, said he thought it was acid reflux and tested me to be sure. That’s what it was and I take a commonly used OTC medicine and feel so much better.
I remember how he dismissed me and wonder about all his other patients out there feeling lousy because of this doctor. This doctor was an expensive waste of time and I am glad I did not have something more serious.

I rarely go to the doctors because i believe in my body’s defense mechanism in fighting against my illness. however there have been times where i drag myself to Dr. Hsu’s office.
It’s located near cupertino library. His office is small and very old. you might find yourself sitting on a chair that looks like your grandmother’s old furniture, but don’t let the antiques fool you. Dr. Hsu is very nice and friendly and he really knows what he’s doing. He understands that most of the time i just need him to write up a prescription for my antibiotics so he doesn’t waste my time.
He is a good choice if you just have a cold that needs a quick doctor’s visit. He is also a good choice if you speak absolutely no English. But anyhow, he is a nice doctor who will make your booboos go away: D