Peacock Pool Services

My parents’ pool was about as bad as it could get: disturbingly murky green, an inviting home for local birdlife and enough potential for mosquito infestation that neighbors reported us to the county on several occasions. We’d gone through a string of unreliable, ineffective and unresponsive cleaning services who only made things worse. In desperation I turned to Unilocal and was impressed enough by the other turnaround stories I read here to contact Peacock Pool Services.
Even before she agreed to take on the herculean task of rehabilitating our pool, Tracy was the picture of professionalism: she responded immediately, came over to size up the pool and gave her best diagnosis of what had gone wrong before (including poor decisions made by other pool cleaners) and what could be done. Her knowledge and experience far eclipsed that of any pool cleaner I’ve ever met, and she even seemed to relish the challenge. Within hours she sent an email outlining a multi-​month treatment strategy and a very reasonable estimate that alerted us to specific costs that would fluctuate depending on the progress of the pool. Amazingly, she even offered to collect only part of the estimated cost up front, the rest contingent on whether the pool responded to the planned strategy.
Over the next several months, Tracy came without fail to tackle the emerald sea in our back yard. I received regular updates of all developments, clearly explaining the current status and documenting the progress in photos that make for a rather entertaining album of gradually diminishing horror. At every opportunity, she actively found ways to minimize our costs – obtaining spare parts to fix our broken timer kicker, patching a leaky pipe herself and carefully ensuring that any equipment purchased or treatments were truly warranted. With each twist in the road to recovery, Tracy offered clear analyses of our options along with an objective assessment of the best way to fine-​tune the plan that best fit our needs.
The result, after several months of patient, persistent service and hours of dredging up sludge from the depths, is a pool that is no longer a biohazard and, if progress continues, might even be enticingly usable before long. But far more important than this outcome is the great relief I felt from the moment I put the pool under Tracy’s able care. This was especially valuable to me since I don’t live in the immediate vicinity and didn’t want my retired parents to be burdened with either the pool or untrustworthy pool cleaners. Tracy’s patient attitude, technical skills, clear understanding of our needs, and especially her reliability in both action and word gave me peace of mind that whatever happened with the pool, we could rely on her to do her very best on our behalf. (Her dedication especially impressed my dad, which is an even greater miracle than what she accomplished with the pool!)
We could not be more pleased with Tracy and Peacock Pool Services. She has earned an extremely loyal customer in us, and I cannot imagine finding a better caretaker for any pool. Five stars is not nearly enough! Thanks, Tracy!

I was looking for a reputable pool company to take care of my new pool. A friend recommended Peacock Pool Service, she went on to say that Tracy and her assistant were very professional and knowledgable. I called and Tracy came to asses my pool, she was exactly what I read about and what my friend said. I needed to know that my pool was going to be well maintained, she was happy to answer any and all of my questions. She went on to explain the importance of weekly maintenance, bi-​annual filter cleaning, and water chemistry.
I decided to hire Peacock Pool Services and have been extremely pleased with the service. If you are looking for a reliable and responsive pool service look no further.

Tracy with Peacock Pool Services has been servicing our pool for over a year now and has done an exceptional job in doing so. She is punctual, professional, and knowledgeable in all aspects of pool service. She has always updated us on any issues or concerns regarding our pool and gives her professional recommendations and let’s us decide what course to take. So, if your looking for someone to take real good care of your pool I highly recommend Tracy from Peacock Pool Services!

Updating my earlier review!
Tracy charged us over $ 2000 to re-​pipe because she said everything needed to be redone! CRAP! She subcontracted it out to Donna and she did a crap job! Its been less than 8 months and it leaks. Holy crap! We’ve been had by this woman!!!

When we called Peacock Pool Services for help, our pool was an emerald green slimy pond, complete with a couple of ducks that had moved in. we had already spent weeks and hundreds of dollars on chemicals, which seemed to be a complete waste.
Tracy assured us that she could get it back to blue in short order. She visited every few days at first, checking the water and adding her magic potions… then one morning the clouds parted and low and behold what once was an ugly swamp is now a beautiful crystal clear pool. The ducks moved out and now we can have our friends over to enjoy the pool.
Tracy was awesome, not only did she keep us informed every step of the way, we didnt have to take out a loan to pay the bill, like some other services we had tried.
We will be recommending Peacock Pool Services to all our friends and neighbors with pools.
Thank you again Tracy!

Tracy is the best pool person we have had in 18 years of having a pool. She consistently shows up and keeps the pool looking nice year around. She is very responsive when there is a maintenance issue and knows when to call in when there is a major issue. I highly recommend Peacock Pool Services.

Tracy at Peacock Pool Services does a wonderful job with our pool. We have a full in ground pool with attached spa and she keeps it spotless. She is always right on time and looking professional and she is quick to respond via email or phone. If you are looking for someone to do a great job on your pool give Peacock Pools a call today. You won’t regret it.

Tracy has been servicing my pool for quite some time and I’m very happy with the service and how my pool looks.
Tracy is very responsive and proactive in communication and let’s me know when things need attention.
I would recommend Peacock Pool services to anyone with a pool.

I’ve only had a pool service for about a year and kept the pool meticulously clean myself for 25 years. That got a little hard my aching back, so I tried one that was then purchased by Peacock. Peacock’s service is great. I really don’t have to worry about a thing. They provided recommended actions and new treatments. When I ask for information, I get a nice email. Peacock does a very thorough job.

I’ve had many pool services over the past 20 years, and Peacock Pool Services is definitely the best I’ve ever had. Not only are they reliable but they communicate proactively about what they have done. They are very knowledgeable about anything that needs to be done and they have a very friendly attitude too.
My kids used to always say «Mom, you need to get a different pool service» now they say «Mom, the pool looks great». With Peacock Pool Service I have peace of mind that my pool is taken care of correctly and has the correct chemical balance to keep it looking great and safe for my kids!