Hands down no customer service through the drive-thru whatsoever. Dropped off my mother’s prescriptions after her procedure they told me it would be 20 minutes and they would text. THEYNEVERDID. Then when I came back thru I waited for 10 mins before they even came to help me then once they did they were so rude. I advised them that I would be giving them a WILL deserved bad review on here and then the Pharmacist came over himself. Argh. I will never recommend this facility to anyone. Not even someone I don’t like.
John H.
Place rating: 1 Atlanta, GA
They had our drugs in stock but I didn’t have my Rx card on me at pickup. I asked to use the phone to call my mother for the card details and they told me to come in after waiting in the drive through. After waiting in line again they called my mother, who they kept calling my wife and wouldn’t hand the phone to me to get the details. Even though insurance was reinstated it «doesn’t show up in their systems for 24 – 48 hrs.» Plus the thanksgiving holiday and weekend set us back a week for drugs that were needed urgently. Every time I called to ask about updates the pharmacist with an Indian accent was very rude. She wouldn’t contact my insurance to request or verify benefits. I was kept on hold for 15 – 20 minutes, then was told I’d have to wait longer. The only time she perked up was when I told her that if they were too busy to help me that is have to get my prescription back and take it elsewhere to be filled. Then she sounded very happy. Not sure if they had to hire the first or only applicants when this place opened but the pharmacists were very cold, rude, and unhelpful.
Paul R.
Place rating: 4 Dacula, GA
This place has good deals from time to time. If other stores aren’t running a special on beer, this place would be where you want to go pick it up if it’s not out of your way. The pharmacy for the most part is pretty quick also.
Scott H.
Place rating: 4 Dacula, GA
Great convenience/drug store. Great selection of things and they are always running specials on items so you can pick up some good deals here. It is very clean and they keep the merchandise in good order and the shelves stocked nicely. The staff is always friendly. The only negatives are sometimes you get up to the register and there is nobody there and you may find yourself waiting for a solid 3 minutes before someone comes up to check. I know part of this is due to the fact they are understaffed so I blame upper management for that. The only other negative is they should open earlier. 8AM for a convenience drug store is kind of week. Should open at 6AM…7AM at the absolute latest. Overall, I hit this store quite a bit because I can get in and out quicker than I can Kroger or Publix and they have a great selection of things with competitive prices. Yay! I’m a fan. 4 stars.