ESPA

I’d wanted to check out this spa for awhile now and the experience wasn’t anything less then I expected. I’ve been to quite a few high end spas and this one was amazing! Denise was the best massage ever and all the staff were friendly and helpful. Can’t wait to go back!

Absolutely loved my experience at this spa. Went with a girlfriend and we both thought it was wonderful. The facilities are beautiful. We spent hours just relaxing in the vitality pool, sauna, and steam room. And the «experience shower» is a fun addition. The people were so professional and sweet. They treat you like royalty. The girl at the front desk even went out to my car and got my swimsuit that I had forgotten. The only reason I didn’t give five stars is because there was a little confusion apparently and so the masseuse did not incorporate the hot stones until half-​way through my massage (they said they would ask her switch off between regular and stones throughout). But I could have remedied that earlier if I had a better sense of time :-). All in all it was a relaxing and extremely enjoyable experience and I cannot wait to go back.

Great facility and awesome heated pool. Wasn’t the best massage I’ve ever had but it was decent. Very relaxing atmosphere.

OMG! BEST SPA EVER! I’ve been to spas all over the world, and this is one of the top 2 for sure. I had the 4 hour ESPA time block. Basically you customize what you want to do when you arrive. Wow. Super relaxing. The sauna area was nice, but the heated pool was top notch. And lunch came with my package and was deicious. Staff were so nice every step of the way.
If you’re looking for an amazing spa day, try this one. Worth every penny!!!

I’m a total spa connoisseur. This has been the most incredible experience. Its very odd to say but its the truth… I don’t remember feeling so beautiful ever in my life.

This spa may be better than Qua at Ceasar’s in Vegas. Yes, it’s that good.
I was in Dallas for a girl’s night and we were looking for a day spa to relax. This was a difficult process as it seems as if most of the spas only have a small lounge area for when you are called for your services (and everyone reviews the services rather than the facility itself). We read about ESPA and it seemed to fit the bill of what we needed.
The spa is in the Joule hotel. Let’s talk about the details that make this place so great.
1) The robes are beautiful, soft and have pockets. This is key for holding a small book or your phone. I know some places have a strict «no cell phone» policy which I hate. I like to be able to relax, check email, read books, and watch videos with my headphones on. And the internet/​wi fi actually worked which is not the case in a lot of places.
2) The locker system is perfect with a lock (I hate when you have to hold onto a key).
3) Eucalyptus steam room, sauna, ice and all encompassing shower.
4) Lounge to relax with a good book, have some of their house made granola or ESPA cookies (both are yummy) or drink some citrus water.
5) The vitality pool and lounge. This is where we spent most of our time. The pool itself was super relaxing. Or you sit in the lounge chairs which are also comfortable.
6) The attendants were all very courteous and attentive, and we never wanted for anything. They kept the place spotless.
7) The bathroom had mints, mouthwash, floss (yay!) and tampons.
8) The locker room had everything you need to do your hair.
9) The massage by DeSean (sp?) was fabulous. Good god.
10) They brought us a spa menu and we were able to eat a healthy, yummy lunch at the vitality pool. I ordered a bento box with quinoa, chicken, tuna and guacamole. It was absolutely perfect.
11) It was quiet. Hallelujah!!! There wasn’t a million people milling around and people seemed to really get it (until around 6 pm when three women came in and were talking pretty loud by the pool… grrr).
11) And complimentary champagne.
If you are looking to relax in a spa before and after your service, this is the place to be. Sometimes I like that even better than my spa service. I can’t say enough about this place. Oh, and I forgot my bag that I had checked and the staff member brought it out to valet for me. Their customer service was top notch.

This was my second visit to ESPA Spa and I have been so happy with them I felt that I needed to write a review.
The layout of the spa is amazing and has a very calming feel. The elements throughout the spa are warm and inviting especially in the locker rooms. The staffs themselves are extremely friendly and knowledgeable. The spa attendants are always looking to make sure you are comfortable and have everything you need to feel relaxed. The vanity pool and the relaxing room are great places for you to prepare for your treatment or unwind after. Complementary hot tea and granola are also offered before and after your procedure. The locker rooms are equipped with a high pressure shower massage, sauna, steam room with eucalyptus and much more. I’ve had two massages there the first was a deep tissue and was fantastic! The second was a hot stone which was the first time I’ve ever had one and I was very pleased! The therapist was great! He was very educated and caught on to a problem that I had been having with my shoulder that was related to work and driving all day. He gave me some suggestions on stretching that I now used before I workout and when I start my day. I definitely recommend ESPA if you’re looking to have an overall experience rather than just a massage. If I was you I would arrive early or have time after to take advantage of all the perks that come with your visit.

Our visit to the Joule Spa was delightful and memorable. My wife and I work in the advertising/​entertainment business, we have an ample notion about hotels, restaurant and spas all around USA and abroad, and we both agreed this place is part of our top A-​list of places to go. There’s not doubt we can take any clients there and feel comfortable. All the staff was amazing, very respectful, helpful and attentive.
The pool creates a very relaxing and peaceful water sound in the whole space while the staff members serves you the best champagne, the steam room was one of our favorite things to do, everything is well maintained and impeccable. The staff is so devoted just by making sure you are having a great time, but respecting your privacy.
My wife had a full body massage session with DeSean, according to her, DeSean has god’s hands (And believe me, she has a good taste about this subject, since she had the best massages all around north Thailand and New york), Rula, Lana, Ro Mckenzie were great as well, very attentive and very friendly. If you are in Dallas, we highly recommended to keep the Joule Spa as part of Things– to –do while you are there, you wont be disappointed.

If you are looking for Zen and serenity in the middle of your fast paced Dallas life, then you found it. Not only the space is amazingly well designed, and beautifully decorated, the service is impeccable. This is my fourth time at ESPA, and the service has been amazing and consistent. I had two massages and two facials, the massage therapists and the estheticians were very knowledgeable, kind and somehow all had a soft soothing voice. I love getting there one hour before my appointment and enjoying the relaxing state-​of-​the-​art amenities (eucalyptus steam room, sauna, multi jets shower and of course the ice bar) and finish up at the amazing stainless steal pool! Everyone is always so nice and accommodating, I also like the fact that they are not pushy on products and follow-​up appointments. You real feel like it’s all about your relaxation and happiness. I highly recommend this experience, you won’t regret it!

I was not impressed at all by this supposed state of the art new spa.
Sure, the location is great… and décor is nice, maybe. But the services blow. At least the masseuse I had. She skipped parts of my body which irks me because I need that equilibrium.
At one point during my massage, someone walked in. Who knows who, because I was face planted since masseuse was working on my back. Masseuse said it was security, and then she walked out. WTF.
You know what I dislike the most??? When you tell your masseuse to focus on your back and shoulders, when THEY ask what parts to focus on, and they don’t spend enough time on those parts. It’s a good massage when do spend time on those parts and work on getting all the knots out.
The shared space with the amenities, dry sauna and steam room, also nothing special. I especially liked the genome in the steam room though.
The fancy shower, with multiple jets and swedish pressure, is SHARED. One large shower for everyone. Again, WTF. I want my own, thanks.
Expect to pay a lot. Services are not cheap.
And, what type of Spa does not have SPA WATER! I.e., cucumber lemon water, for example. They had granola and cookies, and of course tea and fruit, but who wants granola and cookies at a spa? Maybe for a girl’s night? I guess… and sure it was tasty… but…but…I don’t know… no spa water?! Seriously?
I will say my colleagues liked their facial. They said customer service was nice. Sure…
I didn’t complain about a random dude walking into my service at the front desk, but I think I will, because that ruined all relaxation!
Not coming here again.