Murray Hill National

This company is a plague with no cure.
I don’t know how I ended up on their mailing list, but they have been spamming me with emails soliciting participation in studies. After having asked them a dozen times over two months to unsubscribe me, they still persist in harassing me with email solicitations.
While they may be legitimate, Murray Hill National is by no means a professional or even competent marketing company. AVOID.

I did a pad study. I was recruited in June. The study was in July. Told I would be paid August 1^st by Nicole Newton. Susan Owens is the big wig who covers for her phony company. I actually had to send a cease and desist letter to the client Burke re: Nicole’s venomous consistent bullying. This company will go out of business. If you are a participant run away as fast as you can. It is always good to have the clients contact information. I was told that I was going on a rant and that my berating their one star company would have no effect. In the meantime I’m pissing in the wind.
Update 8÷12÷15
Breaking news Burke, the client has still not paid me! Susan Owens stands by Murray Hill National, her one star «F» rated company. I am seeking legal support as I have been advised to do so for non-​payment. Will Green, Susan Owens lapdog, sent me $ 50 to keep me from exposing the truth.
Dear focus group brothers and sisters. When you hear the name Murray Hill and Burke, run like the wind.

This is a legitimate research company, however the staff can be very rude and extremely inconsiderate of your time. Particularly the staff member named Nicole. Studies do not start on time. They are patronizing and speak to you as if you’re a child. There are plenty of other companies in Dallas who provide the same service and are much more pleasant to deal with.

DO NOT DO BUSINESS WITH THEM, I agree with all the other reviews. I did an asthma study with them in Jan, it is now the end of April and I have still not gotten paid with $ 50, despite the fact that I participated in an hour long video interview. I have called 4 times, even spoke to Susan Owens who told me 2 she would mail out check today, she barely asked me for any Infomation like address or study number, she just seemed to rush me off the phone. Place is a total scam, BBB rating of F

IF I COULD NEGATIVE RATINGS, THEY WOULD HAVE THE MOST!
As a person that relies on the supplemental income that focus groups and studies provide, I do a lot of mack trials and studies, and focus groups. THIS PLACE IS GARBAGE… HOT STINKING SUMMER HEAT GARBAGE.
They called me in a RUSH to get me into their week long study about snacks. I even BOUGHT snack at the store and kept up with all the posting on time. Didn’t know I’d have to play detective to even TRY to find a valid #.
Thats prolly why the recruiter that recruited me, ROSSLYN, never put a formal signature in her e-​mails. It’s because when it’s time to get paid, THEY GET GHOST! THEY DISAPPEAR REAL QUICK, and forget about calling in.
Been calling in now for a week to put pressure on them for my check. GIVING ME THE BIGGEST B. S RUNAROUND!!! the woman i first spoke to said no one else was in office… blah blah blah…
The next time i called in she told me i have to speak to ROSSLYN, and not her, cuz she isnt in the accounting dept’
Okay…i even accepted TAHT…
next morning i called ROSSLYN… no answer… I CALLED BACK MID DAY and BLOCKED MY NUMBER! well, well, well… wouldn’t you know… SHE PICKED UP!
so i started stating my issue on how i did a survey back in JANUARY and still not paid… she fed me some gourmet LIES with a side of hot B.S.
At this point I think Murray Hill should change their name to HOT GARBE COMPANY SPECIALIZING IN YOUR B.S. NEEDS!!! oh but that would mean they would have to actually RUN a business,
SO I called today the ATL location and spoke to
Chinua Suma
Facility Director — Atlanta
Direct Line 404.495.1400
Who promised me to find out whats going on and pt pressure on the situation. I asked him to Call me back with an update late in the afternoon. Well.well.well… HE DIDNT…
do i called him, and he said he will cal the GENERAL MANAGER… and get this resolved
he DID, nor did he call me back like he promised to tell me…
SO I call the Dallas location back and get another person who is clueless, and WONT CLAIM responsibility
COMPLETE BULL****
IF I DO MY PART… PAY ME… SIMPLE AND PLAIN…
and ohhhhhh go to the Murray Hill facebook page horrible rating… just like here on Unilocal
OHHHHH AND guess what… the better business bureau rate them an F!!!
I dont think i’ve ever seen a company hold an actual F rating… that was still in business.
MURRAY HILL
STOP
SCAMMING
PEOPLE!
PAY UP!
Legal ACTION IS NEXT!
Still trying to get in contact with the GENERAL MANAGER… no luck guys!
F-​this!
THIS IS THE GENERAL MANAGER, KEEP HOUNDING THEM TILL THEY GIVE U YOUR DUES!!!
Susan Owens
General Manager /​National Sales Specialist
Direct 972.598.0311
Mobile 214.998.1739
Dallas Facility 469.385.1200

Uh ohl Guess I should have read the reviews first. I am trying to get my incentive.

I agreed to do a remote study with them as a secret shopper. Completed the study successfully that day, took photos and emailed to let the person who recruited me know it was complete. I asked him when I can expect a link to fill out the questions necessary based on my study… no response. Emailed the following day as a follow up… no response. Called and left a voicemail a couple days later… no response. Contacted the main office in Dallas and spoke with someone who seemed apologetic and that she would find out what the situation was… no response or follow up. Randomly received the link (from a personal email address of the recruiter, not their professional company email address) filled out the link and responded back once it was complete to find out if there was anything else I needed to do and when I can expect to receive payment… as usual, no response. Waited a few days and emailed again… no response. Then decided to contact the GM of the Dallas office and left a voicemail message… and you guessed it, no response. Waited another week and followed up with everyone via email and phone and no response. My last message to the GM was yesterday in which I said if I don’t get a status of when I can expect to receive payment (which has now been over a month) I would contact the Corporate offices of the company that I was a secret shopper for… and you guessed it, they finally responded back saying the check was in the mail. Murray Hill Center is horrible. Unprofessional. Non-​responsive. They recruit people who are not qualified just to fill quotas and their clients should know this. Without good respondents like us, they won’t have the big paying clients and to treat respondents like we are nothing and not to respond back when we make them look good by the amazing work that we do is wrong. My suggestion — do NOT work with this company if you are client or a respondent.

Complete scam. Received an unsolicited email from them that went straight to my junk mail folder. It looked legit, but I know I didn’t sign up for it. Not interested in having all of my information sold off. This place should be closed down!

I’ve had the same experience as the other reviewers. DId a study in October and it’s now late Jan and still haven’t received the incentive check. Nobody writes back and calls back. I finally called the NY office and someone there was nice enough to talk to me and put me in touch with someone in Dallas… I’m still waiting though. Really bad business.

This place is an absolute scam. They tell you to participate in their studies so they can steal your info and sell it off for money. I also did an H&R Block study and never got the incentive I was promised, and it has been 3 months. After the study I got non-​stop calls to my house about readjusting my mortgage and other nonsense, so its pretty apparent they just sold all my tax info. Not one person picks up the phone there except a girl named Nicole who is a liar and scammer, who claims she is doing her best to help you when she probably just hangs up the phone after and laughs. Stay away from this place, and dont fall for their shenanigans.

I had an issue with this company in receiving my incentive. I participated in an H & R Block 2^nd look tax study on August 22^nd, and had to call and email multiple people to get my check. I didn’t receive my check until September 23^rd (after persistent daily follow up for over two weeks). I called and left messages for 15 people and every single director on their website, and emailed over 15 people and did NOT receive ONE RESPONSE! I am glad I received my incentive, but I would not participate in a study with them again because of their lack of follow through.
Direct number for Kathryn @ the Murray Hill Center Dallas Texas 972−707−7583 ext 221. Email:
— Good luck if you’re waiting on a check. Just be persistent!

Absoulutly disgraceful What a joke I did a study for them and was told i would receive payment in 2 weeks. Never did then I called again and was told all the checks went out last week. Never received it. then I was hung up on by an employee when i questioned about payment. now I was told pages were lost in processing and they couldnt tell me when i would get paid week 3. What a scam