Plato’s Closet Dedham

This store is horrible about buying clothing. They are extremely picky for no good reason. I was moving and took a few loads of nearly brand new, top brand clothing to them. They were brands like Express, Abercrombie, Hollister, LOFT, Theory, Banana Republic, etc. Most pieces still had the original tags and were never worn. After all of that sorting, sizing, etc. and the effort I went through to fold things and hours it took to get it all together, I left there with $ 3.00 and sold only one shirt to them. I can’t understand how they stay in business with being so picky. Yet, many of the items in the store are far worse than what I was attempting to sell to them. I can’t imagine why people would buy most of the crap clothing they are selling. Yet, they won’t buy BRAND NEW and NEVER WORN items? I was surprised at the horrible selection of clothing they were offering while waiting for them to reject all the items I was trying to sell to them. You people better get your act together and stop being so damn picky! You have lost a customer because of this. I will never bring any clothing in to sell again, nor will I buy anything from them! From the reviews I have read here, it seems to be the common complaint across the board about selling clothes to them. Furthermore, their prices are a rip off for people’s used clothes. They’re basically a snooty, upscale thrift store.

Eh, my experience was just so-​so. I agree with other Unilocalers that the selection at this place leaves a lot to be desired. I had several *new* items to sell. As in, ever worn, tags on, etc. I was told they wouldn’t buy them because of «wear». Um, what?!
When I strolled through the store, I couldn’t believe the wear on some of the items — weird stilettos with snags in the fake leather, pill-​y tops, and odd logo tees. But my never-​been-​worn chunky slides from Delia’s won’t make the cut? Hmmmm…
I made $ 7.60 on three items. I won’t be back.

Been waiting for an hour 30 minutes after I was told it would take 45 minutes while they look at the clothes I am selling. There are numerous new employees who they are training and one person running the cash register as well as looking through clothes. They stop to go do other things even though they know you are waiting. Worst customer service ever, will not be returning here. Other locations run much more smoothly.

I was there today with my teenaged son on recommendation from a coworker. There were two young women and one young man and the three couldn’t have been nicer. They were helpful and welcoming. My son had some clothes with him to sell/​trade but I thought it best to check with the staff and left our bag in the car. I asked and was politely told what was most wanted now (fall/​winter). Places like this are businesses and they have to be careful with inventory. I agree that the target audience is young under 30 however the teenager left with nothing and I bought a vintage coach ergo hobo and an Eileen Fisher sweater both of which would cost a lot more in typical consignment shops. We will be back. For those who can’t sell at local places try thredup or threadflip you won’t have to photograph your clothes.

I like donating clothes I don’t wear anymore, but I’m a broke college grad and it’d be nice to get some quick cash for them if I can. I came here for the first time to sell clothes – a pair of denim skinny jeans from PacSun, a pair of barely worn Keds Sport shoes, and a never-​worn pair of Kelly & Katie heels. The girl who looked at them brought them to her manager and the manager said they’d give me $ 3.50 for each pair of shoes, which was absolutely ridiculous as far as I’m concerned. I really think I should’ve gotten at the very least half the amount I’d spent on the shoes. So I decided not to sell. Not worth it. I had looked online at these reviews first and the consensus seems to be that you won’t get a good deal selling here, which is super frustrating, but I still thought it would be worth a try. They had a lot of nice stuff in the store, but they offered me next to nothing for some damn good quality shoes and jeans. I’ll try elsewhere.

This is a review for people who are trying to sell clothes here!
I came in to Plato’s with a bag full of clothes and shoes (fairly new + pricey). The staff was very nice and explained what they are looking for. HOWEVER, they took six items (two pairs of heels, three shirts, and a clutch) and they only offered my $ 20 bucks. I was very disappointed with what they gave me considering both pairs of heels were name brand and brand new. As well as the clutch. I went to a local consignment shop with similar items bought and they offered me twice as much. Very very disappointed and will not be doing business with them again.

I came to this location to sell some clothes that I either never have worn, or worn once/​twice. I literally came with a XL DSW bag full of clothes, and guess how many items they decided to buy from me? TWO ITEMS! And the items they chose were one of the worst picks in my bag! I had clothes from all walks of life, nothing cheap. Ann Taylor, Loft, H&M, you name it. I was just trying to purge my closet, but apparently even the new clothes aren’t up to par for them… and the clothes they sell, for a «thrift store» are a little overpriced. I’ll just stick to my Poshmark account.

I have never had a problem selling at this location. They have nice stuff.

Absolutely unbelievable the amount of clothes they don’t accept here. I’ve been to Plato’s before (a much nicer and very well managed Plato’s in Burlington, VT) this Plato’s however actually disgusts me.
Their selection here is so terrible. They have the most worn, pilled, out-​dated, over-​priced clothes you can imagine. And to anyone who is looking to «sell» some –actually nice clothes– to this pathetic excuse for a used clothing store, save your time and money (in gas to drive there) because they don’t actually buy clothes here.
Name brands or not, tags still on or not, perfect condition or not, they do not buy clothes. Maybe if this store took in a few more clothes and got rid of 90% of the crap they have here they might actually be able to buy some clothes one day.
My advice to all of you who are wondering — this store is small, the girls working are rude and caddy. Go to Savers down the road, donate your clothes there, feel WAY more satisfied, and then go pick through the racks and find some of Plato’s really nice ‘throw aways’!
Happy shopping Yepplers! (:

This my second time here and let me just start off by saying this review is based on trying to SELL clothes here.
If you’re trying to get cash for clothes DO NOT, and I repeat, DO NOT try here.
I have been here TWICE and have driven 45 minutes to get here. The first time my mom and I were told by the woman working that she runs out of money first thing in the morning so that we have to come early. So we left, upset that we drove the distance to be told that. Now this second time, today, we tried again and got here a half hour before Platos opened. I have 4 bags full of Hollister, Abercrombie, Express, and American Eagle summer clothes to sell along with a real Coach wallet and a knock off Prada purse. We were the first and only people there.
The woman who works there, manager, owner, not sure, comes and opens up… tells us she doesn’t open for a half hour more and to go through our bags because she’s really limited as to what she can take.
She only has $ 200 that she comes with.
Then tells us each person only gets $ 10 each right now…
I will never come back here to try and sell anything ever again and I’m infuriated that I wasted another trip to Dedham to try to sell this stuff.
There used to be a place in Franklin that would pay good money and looked at everything you had… this woman didn’t even want to look through but instead wanted us to pick out the best. Well, your loss lady because it was all good quality and excellent condition.
Don’t waste your time here, you won’t get anything out of it.

I liked Platos Closet when it first opened. I thought it as a great idea and concept… there really aren’t any consignment shops designed for young women/​men that are outside of Boston around here.
Whenever I come in here there has been way more pre-​teen clothes verses teenager or young adult. I don’t think the clothes they have are good quality, I see a lot of Forever 21 clothing or cheaper brands like that. If I really wanted clothes from Forever 21 I might as well go to the store for a similar price instead of buying them used.
From what I’ve seen its more casual clothes like graphic tees and jeans, if you’re looking for cute blouses or nice blazers for work I’d look elsewhere. Even though Platos Closet does say it caters to teens and twenty somethings I think this specific location is strictly teens.
I have gotten some steals from here like Betsey Johnson heels which were so adorable and French Connection shirts but the last couple times I’ve popped in I haven’t seen anything worth buying.
I’ve only sold here twice and the first time they took over 10 things I brought but the second time they didn’t take anything. Sometimes they’ll use excuses like the clothes are too worn or the brands or clothing styles are old. Chances are they won’t take all the clothes you bring. I think some sales associates are pickier than others. I’ve brought BCBG and Guess clothes that got rejected but then I see clothes from Old Navy and Kohls… makes no sense sometimes.
The biggest complaint I have about this store though is some of the people that work there. They aren’t very friendly and one time I was the only one in the store, and I walked past two sales associates that didn’t even acknowledge my presence and the girl was talking to the other person and how she wants to ask for a raise… with customer service like that? LOL good luck.

Just recently went to Plato’s Closet and had a great experience. I was pleasantly surprised with the selection of brands and styles available and the staff was very nice and helpful as soon as I walked in. I brought in a bag of clothes and they went through and selected the clothes carefully and in a timely manner. Although they didn’t take everything, it was good to see they take pride in what they choose and put out on the floor. Overall it was a great experience and I will be returning.

I went to this location for the 1^st time yesterday not really knowing what I was walking into — but I was pleasantly surprised by the variety. The staff was friendly and they had the cutest clutches and bags starting from $ 8.

As a buyer: They have a decent selection, okay prices (they seem to run a little higher than the other Plato’s stores I’ve been to), and the store is pretty big.
As a seller: The blonde manager will take almost none of your stuff, but sometimes the other associates will.
In general: the blonde manager is ALWAYS grumpy, always borderline rude to her employees and seems to have a personal problem. One time I was in there and her daughter (or sister? I thought the younger woman called her mom, but she looked too old to be her daughter) was also in there getting frustrated with her over something. Kind of a bummer to walk in and realize she’s working because she’s just not very friendly.

Great selection! I’ve been here to sell a few times, but I always enjoy shopping around too. The merchandise is in good shape, the prices are very reasonable (unlike Buffalo Exchange), and they have a new arrival rack. My one complaint is that they only carry up to a certain size (16), and won’t buy items that are larger than that. As a plus-​size shopper, I can find some tops here, but jeans and pants are harder to come by.

I’m a frequent shopper at this store and ever since they opened they went from really good to horrible. I sold some stuff here a couple of times (a pair of seven for all mankind jeans, juicy couture zipups, a couple of stuff from Gilly hicks) and I have had an okay result for selling. Don’t expect to get even 40 bucks for selling designer jeans. I came in today to sell my clothes and before I even was able to go into the store all the way the girl with the tattoos told me that she couldn’t buy any of my stuff after 6. Now there’s a sign in the front of their door and they say on the sign that they won’t buy anything a half hour before closing. So I assumed they were still buying since they store closes at 8 and it wasn’t even 7pm! So annoyed that I drove all the way here and she wouldn’t take my clothes. She said she could take them if I leave them overnight and pick them up in the am but I don’t trust that considering they can switch my stuff out (I have a few pricy stuff in there to begin with).
In the end this was not fun. So annoyed.

Brought in a large bag of clothing to be reviewed for them to buy. The associate who was helping me was very pleasant as I was filling out the initial paperwork and told me it would be about a 20 minute wait while they reviewed what was in the bag. No problem. What did strike me was that the girl was wearing a hoodie and jeans — not exactly the uniform for someone that works for a «trendy» clothing store.
I took a look around the store with one of my friends who had joined me for the day. As I was looking around, I was thinking that the would for sure take 90% of what I had brought in because most of it was nicer than what was on the racks (Anthropologie blouses, Hudson jeans that were new with tags, Splendid tops, etc).
After not even 10 minutes the associate called me back over to let me know that they would not accept anything because there was «dirt in the bag». Realistically, there was a couple of small pieces of mulch that got stuck to a top that fell out of the bag as I was walking to the store. I tried explaining this to the associate and she told me that they required that everything be brought in freshly laundered. That’s fine, I totally understand that and all of the clothes that I had brought in were, in fact, clean. So I asked if she wanted the silk blouses to be steamed before they were brought in. She said that no, that didn’t need to happen. She explained the fresh laundering policy and then picked up a 100% silk we Vera top from Anthropologie and said «I don’t even know if the wrinkles would come out on this». It’s SILK. The wrinkles will come out. And you just told me that you didn’t require blouses to be steamed.
The standards here seem pretty skewed and overall I was unimpressed. Next time, I’ll take my designer jeans and silk blouses elsewhere.

I like it here! I went to a Plato’s in Connecticut a few years back and loved it, but didn’t think I’d ever see one again seeing as I’m from Boston. I was SO happy to hear that a location opened in Dedham!
The racks of womens’ tops are a bit difficult to navigate by size, but I think it’s because people just pick things up and put them back anywhere. I spotted a lot of expensive brands at super cheap prices. Where else can you get a pair of Levis for $ 10? I agree with another reviewer that this store has that annoying dressing room situation where they’re locked but there’s never a sales associate around to unlock them. I stood around with my arms full of clothes for a while waiting for one of the girls to unlock the room twice. I recommend giving this place a try if you like thrifting.

As a BUYER: the prices here are great! Much better than STA or even Buffalo Exchange. VERY RESONABLE. Store is well-​organized and clean too. If you hunt you can find some high end pieces for under 20 bucks.
As a SELLER: They are picky. And you only get a few bucks per item, but if you have TONS of stuff, it’s worth it, you will walk out with 20 – 30 bucks you didn’t have before.

So far so good! I’ve been tired with going to Buffalo Exchange, searching for parking, parking, waiting to sell, and then all but one piece rejected.
I found Plato’s Closet online, and currently, they’re buying young adult clothing to stock their store. The experience was easy– you bring your items, they take your information, fill out a slip with your contact info and how many bags you brought in, and then they give you an estimate of when they’ll be done. They were busy and told me to come back in an hour and a half — no problem — legacy place is right across the highway! If it’s a nice day grab lunch and window shop!
I was a bit worried that some of my many clothes would get lost in the shuffle (I had a lot of things), and I wouldn’t necessarily know what they took and what they didn’t (unlike Buffalo Exchange where you see them go through it piece by piece). They took my clothes that were in good condition and trendy, as well as my husband’s jeans, button downs, polos, etc. They also neatly returned the stuff they didn’t take to the bags. I think they also take DVDs and books…
I found interacting with the staff easy — they were amiable and friendly, and I will certainly return to shop and sell! I pursued their selection and saw unworn Tom’s shoes and a great Longchamp bag.
I would go back, and I would recommend them to others.