5280 Audio Video

Just had 5280 install a 60″ tv with a swivel mount and cable concealment. They arrived on time, finished the project efficiently and had extra cables in stock to accommodate my needs. Highly recommend for the price, quality, and competence of individuals performing the work!

If your looking for an honest place and not commission hungry sales people this is the place to go. Billy was very helpful in letting me know my condo doesn’t need the biggest system and recommended the perfect system for the perfect price. He even offered his advice even if I did not buy from him. Great family owned busy will definitely be back when I have a bigger place.

5280 Audio Video arrived as scheduled. The work was performed satisfactorily. The service cost more than $ 75 more than quoted. The person who quoted the service did not tell me that there was a trip fee ($ 29) and did not explain that the mount was extra ($ 40) and did not mention an extra $ 10 miscellaneous fee. As a trip fee and a mount are always required for a TV install, I don’t know why the price was understated.

After several years in our home, we finally decided to install a sound system for the TV in our finished basement. We had the pre-​wiring put in when the house was built, but we had taken no further steps since then. After doing some online research, we decided to call 5280 Audio Video. Billy was very responsive and helpful. He listened to us when we told him what we did (and didn’t) want, and the estimate he gave us reflected our preferences. The installation by Kyle and Curtis went just as smoothly. They were diligent and efficient, offering good suggestions as they installed all the components. When everything was in place, and despite the late hour, they made sure it all worked and that we understood the system. We would definitely use 5280 Audio Video again! J&M

My wife was tired of me hacking up the wall and crooked TV’s. Billy’s crew installed a 55inch tv over the fireplace and did an excellent job.

Great Service, outstanding install that will allow me to continue build my system throughout the entire home. Very reasonable on their prices and a great value what ever your budget is. They are relevant with all the latest and greatest technology and made our home theater extremely simple They were willing to use my old equipment but made great recommendations based on the functionality I wanted and needed. They are true experts in their field. Will come back to as we continue to expand our system throughout our home.

My experience with 5280 was outstanding. I had a fairly simple instal. Three TV’s, one into a receiver, one for a guest room and one connecting to a Sonos sound bar. First, Billy was incredibly knowledgeable and I appreciated his taking the time to educate me on the various solutions that would take into account my future needs as well.
TJ and Curtis showed up in time and knocked it out taking into consideration the walls and surrounding furniture.
After the install I had a few follow up questions that required some of Billys time on the phone doing some trouble shooting. Even though the issue was with the specific model of television and not with the install. Billy continued to research possible alternatives and workable solutions. In the end I received tremendous service and it was definitely worth what i paid. (Which was quite reasonable).

I had 5280 do a decent size project for me that involved a full audio/​video install in my living room and patio. Billy did a great job coming out and finding out what I was wanting to do. He presented several different options for me to choose from. He was very helpful and answered all my questions (I had a lot) regarding components. They had to do the work in 2 phases to work around a remodeling project that I also had going on. Both times the crews arrived on time and did great work. TJ, Adam, and Steven all were very professional and knew what they were doing. Billy did a nice job following up to see if everything was to my liking. There were a few minor adjustments that were needed but they came out promptly and took care of them. I would highly recommend 5280 as the final product turned out just as I had hoped.
PS
Another great thing about going with 5280 is that they work with good partners. They put me in touch with Elroy with JC Custom Designs carpentry who did a phenomenal job building custom built-​ins for the components. They also put me in touch with handy man Larry Wren who did some of the best dry wall work I have ever seen. All of them worked together to make sure ventilation, wiring, etc were put together correctly and cleanly.

Unilocal! Thanks for letting the consumer have a voice.
Billy! Thanks for reminding me that I had other work done by you. That work was $ 100 over the estimate. I was not told of the $ 100 difference until the work was complete. The bully style tactics used by this company during their pitch for service are worse than a used car lot on Colfax.
Billy! You want to do the right thing, you send me a check for $ 100!
As for the $ 49 ad. Here it is! A classic example of bait and switch:

So I had Billy come out late last year and paid him $ 99.00 to give me his opinion on needed services to hook up my built in speakers in the home we just purchased. He seemed like a nice guy and was good enough to recognize & thank me for being a Veteran of the US Army… Didn’t really know what was going to be involved with the new home we just purchased, but Billy gave me an overview of his opinion and told him I wasn’t ready to spend the $ 5000.00 on equipment he quoted at the time and said no worries, «Give me a call when you’re ready the $ 99.00 you just spent with will go towards your purchase/​install».
So I recently called him told him I was ready on a number of the recommendations he made, and when I asked about the $ 99.00 «house visit charge» going toward my purchase Billy said it was no longer good. Since when does your word have an expiration date? I have no idea on the quality of work from these guys, looks like the others on Unilocal have had a good experience, but I wouldn’t trust Billy to step foot into my home again. Just my two cents.

I had an unexcepted problem arise.
During installation when everything was hooked up and ready to go, we tried turning the TV on. The cable box was hooked up through HDMI to my Xbox one and then my Xbox one was plugged in through HDMI to my TV. This allows me to watch cable through my Xbox one interface. When turning on the power we saw sparks from the back of the Xbox and all three, the cable box, Xbox, and TV short circuited. After inspecting the TV input circuit board it was determined fried, so these guys called their supplier and got me a new circuit board AND installed it into my TV for free. The circuit board it self was not cheap.
These guys were always on time, very quick to get their work done, and very friendly even when **** was hitting the fan. Definitely recommend.

The guys were real cool and professional. Didn’t let me do a thing and gave me their advice when I asked. Highly recommend and will use again.

Boo-​hiss; Billy the boss is a brat who had a hissy fit and fired my husband and me as potential clients when we requested to move back (by a half hour — or to reschedule) his initial visit to our condo to review the location where we planned to hire 5280 to do A/​V installation as well as hookup for professional home office equipment. Billy came recommended by 2 sources and his IT tech did good work hooking up my home office equipment –although he insisted that Billy was the man to go through for the A/​V installation. Billy makes NO accommodation for his clients and instead pouts and takes his toys away. No problem, Billy. There are other games in town besides 5280. In less than 2 seconds via the magic of the internet, I found one of 5280’s competitors which gets great customer service reviews on Unilocal and we are pleased to check them out.

Nice enough guys with what seems like fair pricing, but:
— They arrived late, although they did call to update me on their arrival. Still, it was a Friday afternoon and it definitely felt as though they wanted to finish quickly.
— There was limited input from them about optimal positioning and connection of the TV. For instance, they recommended a cord cover on the wall, which looks crappy, even though I asked about in-​wall cabling and was willing to pay for it.
— One guy seemed like a trainee that was sent off to work alone on the more expensive installation. He left a mess.
— There was poor follow-​up afterwards when there were issues that needed to be clarified. It felt very much like the guy on the phone was being defensive even though I really wasn’t mad, just looking for more information. It seemed like he’s used to hearing complaints.

I would highly recommend 5280 Audio Video! A very impressive company.
We have a 1930 tudor with an original brick fireplace covered with 2″ thick brick facing. I was told by two other companies that hanging a TV over our fireplace was «possible but not recommended» with brick on brick. When I called 5280, Billy explained there would be no problem with this install and that his company had done many of them. We spoke for a while about the details of the TV install and how the electrical work would be done.
The install went exactly as Billy described and the pricing was very fair considering the complexity of our project.
Don’t even bother shopping the competitors for a TV mount — 5280 Audio Video is a no brainer…

5280 gave me a pretty big window of time, and they showed up before the window opened so I was happy installation started early.
Two gentlemen showed up and were very professional. They provided their opinion on the equipment I bought myself and recommended a different mount. They also installed my floating cable box stand.
Once the mount was installed, they hooked up all of the wires, covered everything up very neatly and were on their way. They swept up after themselves and even took off their shoes when they came into my home.
Couldn’t ask for better service!
All of this cost me about $ 300. This included the work of mounting TV plus cable box stand, consultation, and purchasing a new wall mount from them. Considering the amount of work they did and the professionalism, I think its worth it.
Would recommend!

If I could give 5280 Audio Video more than five stars, I would. From Billy doing an excellent job planning my project, to Adam, TJ, Kyle and Curtis being a super crew, I can’t say enough great things about them.
Billy did an outstanding job helping me plan my install, as well as give me tips on how to get the most out of my equipment. He was very responsive to all my needs which was a sign that he knows customer service.
Adam, TJ, Kyle and Curtis all showed up on time and were extremely professional and courteous. They explained what they were going to do, and how they were going to do it. They even asked questions to make sure I got exactly what I wanted. They get things done in an efficient manner and the quality is without question. My installation was exceptional and I’m very happy.
They even took the time to streamline my internet service and now it’s blazing fast due to their adjustments. They’ve got a lot of knowledge about audio/​video (and more), and I’d highly recommend them to anyone for their audio/​video needs. Excellent job guys!

The guys showed up on time, did a professional job of installing a new wall mounted TV, programmed our remotes, answered all our questions, cleaned up the mess. We had a complicated project and I am really glad I called this team to do it. Well done! Why aren’t more companies like this one?

Billy and TJ know their stuff! I’ve worked with the two of them for many years. I especially appreciate the transparency given when quoting price and timelines. In regards to quality of work, they do not cut corners and are extremely efficient. I would strongly recommend them, you will not be disappointed.

5280 just recently completed two projects for me and the results and service were spectacular through the whole experience. First project was to mount a TV above my fireplace and secondly I decided to look at theater options for my basement.
The fireplace required quite a bit of work to achieve the results I wanted and these guys were able to deliver. In addition to their in house technicians they had all the resources to carpentry and electrical services (I have an 100 year old home) — thanks to Elroy and Serge!
I, by no means are an audiophile but I wanted a great performing, easy to use theater in the basement. Billy provided all the consultation services for both projects and he made appropriate recommendations that not only were about fitting my budget but also made sure everything was easy to use. Instead of using a projector and a fixed screen — I opted for mounting a large TV (78″ 4k) and I am sure glad I did! It’s amazing.
Next project is an outdoor entertaining space and can’t wait to see what they come up with for that project.

I called, Billy was super courteous and knows what he is doing. Tj and another installer came out the same day, and my wife handled the install. They mounted it exactly how I wanted and I wasn’t even there. Plus they made my wife happy with the way they mounted it. That’s not easy to do either.

Ok, we are now on my 3^rd home that they have set-​up and hung the flat screens… all I can say is AWESOME JOB!
Courteous, on-​time and fair pricing… just great people and company to recommend to family and friends!
Quality work and great prices!
Thanks Again Guys!
Dan Baker
Evergreen (Mountain Home)

After a 6 week nightmare story with a big box store, and still not getting what I wanted. I found 5280 AV on Unilocal and called i spoke to Billy and explained my botched installation. I texted him photos of where I needed the TV mounted, and of the room itself. He was able to give me a detailed quote by the next morning and complete the install within 48 hours, something that others were not able to get done in 6 weeks. I am very impressed with him, his integrity, and his crew I had Kyle and TJ. Who were great. They showed up on time, spent most of the day working on it and even helped me trouble shoot a networking problem that was interfering with my home theater system. They will be my go to people for any AV/​Home automation solutions I have.
Thanks Guys!

After a poor experience with another company I called 5280 and was treated like they really wanted to earn my business. Thorough phone quote — really took the time to ask questions and even requested pictures so there was no surprises. I felt they were fair and honest from the beginning. Installer TJ and Adam were great, on time, went over the quote again before starting the work. Really pleased about the extra effort to clean up upon completion.

Great service. From appointment booking to appointment day, the communication is fantastic.
They ask you want you need or want and they provide the rest… including tv mounts! They even rewire outlets and cords so its just your tv against the wall! Hiding the cable box is a breeze to them. It ain’t cheap but they were professional, on time, quick, And my house looks amazing. I would definitely recommend them!