Denver Family Medicine

I highly recommend this practice. Was looking for a new primary care physician last year and found this practice. I was hesitant to even go based on online reviews but I am glad I did. Dr Schiavoni is amazing. He is the only Dr I have seen at the practice but I continue to go back to him because he is great. He is always very caring and brainstorms with me regarding my health issues. He is always very welcoming and never rushed. He always spends as much time with me as I need and you don’t find that with most doctors nowadays. He is extremely competent and helpful. I am glad I’ve found him. The nurses are great as well and I’ve never had any billing issues etc. Highly recommended.

Horrible experience with a nurse named «Margo» rude and condescending. She kept telling my that I was there to see a «doctor» for a 10 minute visit. Actually I was scheduled for a cholesterol screen. She looked like she rolled out of a dumpster. Kept telling my that I was there to see a «doctor» …really? I thought I was at the vet! My doc is great but that nurse sucked

I was a patient of Dr. Keller’s for years (he’s an amazing doctor by the way). I was sad to see him go and unfortunately can’t see him any more because of insurance issues.
I do like that if you are in needed to be seen on the same day they can usually fit you in. What I don’t like is that if you need to be seen for something else, then the doctors seem lost.
Without going into detail, Dr Alger has a horrible bedside manner, is rude and condescending. Dr. Gehring couldn’t be bothered to read my chart after having a series of blood tests done and was going to order the same tests again until I «reminded» her. She was quick to make a diagnosis without referring me to a specialist and prescribed drugs without asking about any history with the same class of drugs. Although she was nice enough I felt as though I was being placated with drugs and shoved out the door.
Again, ok place to go if you can get in an out quickly with something simple. Not a good place to go if you need some focused care and are looking for some answers. Dr. Keller was the best thing to happen to this place and unfortunately there’s not much else there.

Good doctors but their billing department is lazy and doesn’t do their job correctly.

Every time I’ve been here, it’s been wonderful! I called late last night to get in this morning with Dr. Schiavani (who is a new dr. to me, but they asked if that was okay prior to the appointment) and he’s wonderful! I usually see Dr. Alger and he’s great, too! :)

I don’t even know where to start. If you want a caring place with a great staff DO NOT go here. My original doc was good, then he retired (no notice to me at all) and the new doc was decent. Not great, but decent. It is the staff that is horrible. Takes them weeks to call back. Takes them days or over a week to call my Pharmacist back to renew a prescription. If you are a week late on a payment, they send you to collections. And if you are late for an appointment, they charge you $ 25. They are incredibly rude, both on the phone and in person. I just hated going here and I just found a new doc and I am so relieved. They are the worst office I have ever seen. Stay away.

Excellent medical office. Dr. Schiavani is always friendly and helpful. The front desk clerks are welcoming and cordial. A bonus is that this place is conveniently located near downtown Denver.

Literally every time I’ve been here I have been in and out in less than 30 minutes. They are so quick and efficient. It’s been even better since they switched to all electronic records and my doctor and send in a prescription for me right from her computer in the exam room.
Nearly 8 years as a patient there and never have I had a long wait, a billing mix up, or a bad experience, and when needed I can usually get in same day. I’m a huge fan!

My husband and I have gone to various doctors and nurse practitioners at this practice and have been less than impressed. The front desk is curt and unhelpful, we have filled out the same forms over and over again and they rarely have same day appointments available when sick. We have expected calls back and never received them. We are leaving and would not recommend this practice to our friends or anyone. Generally feel neglected by the low attention to detail and care. Got better care at theWalgreens clinic. The practitioner there told me that what my doctor originally prescribed me at Denver Family Medicine is completely outdated and not ever used to treat what I had!

The doctors are friendly, which is the only reason this office received one star from me. The staff is rude, I called to get a same day appointment for an unexpected ailment and they were unable to accommodate me. During one of my visits, the doctor said I had 17 fibroids, when I got a second opinion elsewhere he said it wasn’t 17 but only 2 (glad I got the second opinion!). I called to ask a question about a prescription and the woman who answered refused to offer any assistance and kept saying she didn’t need to explain herself. Don’t waste your time with this office if you want to be treated with respect and a proper diagnosis!

I have been in this office 3 – 4 times with Dr. Gehring, and while she is nice, I have not been impressed with the level of care I have received.
I have not yet received my lab results back from two weeks ago. When I asked for some thyroid tests, I was told to hand over my hand-​written list to the nurse, because she had never ordered these tests before and needed to look up the codes… what if I hadn’t brought in a list of the tests? Why don’t they have a more professional procedure? And TWO WEEKS and I still haven’t heard back?
I’ve also run into a situation where I was asking Dr. Gehring some questions about a condition and her response was, «I haven’t actually read anything about that.» What? You haven’t done research on a very common condition?
Looking for a new doctor.

Dr. McCoy is clearly very knowledgeable, but he also has a terrible bedside manner and comes off as very condescending towards his patients. Always so sure of himself! He was quick to invalidate the Blue No. 2 allergy that I have had for years (and been tested for and confirmed by other doctors) because it was uncommon. He was also very doubtful of the fact that I am very passionate about healthy food and see it as an important aspect of my life. Not really sure why. But he talked quite a bit about his exercise routine, so I think he saw himself as far more knowledgeable on the topic of healthy eating and probably thought that I was referring to healthy or «all natural» junk food haha. Having plenty of awful experiences with doctors in the past, I can’t say he’s the absolute worst doctor out there, but I’m definitely not going back.
³⁄₂₈ edit: Found another doctor. It turns out I have hemochromatosis (genetic extremely high ferritin) with a normal cbc. lol!

I have been a client at DFM for the past 14 years. One of my favorite things about this clinic is their ability to fit me in for same day or next day appointments when things come up. I mistakenly switched Dr. s a couple of years ago to be closer to home and ended up in the urgent care several times due to unable to being able to get in even in the same week! I was so relieved to switch back and return to the care of DFM.
Dr. Draeb is wonderful. She is warm and compassionate. When I visit I feel like she remembers me and is genuinely glad that I am there for a visit. I feel very confident with her medical expertise but also with the empathy and compassion that she displays and a REAL understanding of the things that women struggle with over their lifetime. Recently I had to come in for a same-​day appointment and saw Dr. Schiavoni who is a real gem. What an attentive listener he is. Despite not being his client he made a genuine effort to get to know me (not just my medical history) and made sure I was involved in making decisions about my health. I will definitely request him if I’m unable to get in with Dr. Draeb.
The one thing that prevents me from giving five stars is their inability to get me in for a scheduled physical. Although I have no problem with same day appointments or medication reviews I really struggle with trying to get an appointment for a physical. In fact, I had called last year to get in for my physical and was told that Dr. Draeb was booked for the full two months and her schedule did not extend beyond two months. So, when my oral contraceptives were not renewed and I questioned this I was told it was because I hadn’t been in for a physical. I explained that I was unable to get in. They renewed them with no problem (thank you!) but I am still challenged with scheduling that physical! (tried again after my visit last month but again was told that the schedule for August wasn’t out yet so I couldn’t schedule an appointment and would have to call and try later). Overall though a great clinic!

First off: FIRE DR. ALGER! He’s a liability for this practice. That man is no way an MD. He’s negligent, apathetic, and careless.

«Always accepting new patients» «same or next day appointments usually»… False claims on their website. They may be a wonderful practice, but hey I wouldn’t know.

Today was my 3^rd visit to Denver Family Medicine.
A friend was talking highly about her doc and I asked where she went as I was not happy with John Morrison’s office my former primary care doc.
My first visit was to Dr Draeb my friends doc for a cough that would not go away. I liked her.
Second visit was to Dr. Gehring for I can’t remember what, but I really liked her.
This morning I saw Dr. Gehring for my physical.
All three visits I rec’d excellent and professional service from the front desk. I love the Denver and Colorado photos on all walls of the lobby and exam areas.
I was given good instructions when making my annual exam appt and rec’d an automated call the night before with the option to confirm (hit 1) or cancel (hit 2).
I got right in with no waiting. I liked the way Dr. Gehring conducted her physical, and the nurse was very patient trying to draw my blood as I apologized for not drinking water yesterday to plump up my super tiny veins.
Now if I can only get my husband to leave Dr. Morrison’s office…

The red head at the front desk could be the spawn of satan. She is the rudest, most unhappy person I think I’ve ever met. Every time I come in there I try to avoid eye contact cause i don’t want to turn to stone. Do yourself a favor and go to any of the other numerous doctors in the same area. If you have kids go to childrens medical center across the street.
I’m reading some of these other reviews and it’s funny that half are about the awful treatment by the receptionists. You would think as a doctor, if the majority of complaints aren’t even about your patient care, why you would let this continue.
If this was my practice this scarlet witch would be long gone.

I’ve been a patient here for about 5 years and my experiences with the doctors have been great. Dr. Keller and Dr. Gerring are my two primary physicians and I truly am very satisfied with both.
This office, however, is rather disorganized in that appointments are never on time. The front desk staff can be rude but the quality of doctor care FAR outweighs the wait times and receptionists.
With lab results I always get prompt phone calls and discreet voice mails.
I intend on staying at this office for a very long time.
*Edit* After switching insurance and seeing a new doctor I retract some of my praise for this office. My new GYN said Dr. Gerring jumped to conclusions too quickly and encouraged certain procedures before they were necessary. I was initially very sad at the switch of offices but it seems it was a blessing in disguise. Always get a second opinion.

Dr. Keller is amazing. He is, by far, the best family practice doctor that I have ever been to and I have now been a patient of his for almost 7 years. He is kind, attentive, and genuinely concerned for my health whenever I see him or I have a health issue come up. He will not rest until we have figured out the whole issue and I am back to normal or am well on my way. I am so grateful to have found him. His PA, Daniel, is great, too. Super friendly and nice.
The front desk staff is TOTALLY hit or miss, though! Sometimes you get a very pleasant gal on the phone who will get you taken care of quickly and in a friendly manner or sometimes you get the grouchiest, most unpleasant woman of all time EVER. It can be really frustrating… I will say, though, that the front desk has gotten much better in the last year or so. Billing is usually pretty seamless and appointments are usually pretty easy to make.

I have been coming to Denver family medicine for about four years. My biggest complaint is that I can never get the same doctor twice and so it really sets up not a very good doctor-​patient relationship to build over time.
However I have found the two doctors I seem to be excellent.
The main problem I recently experienced that has made me decide to leave the practice forever and seek a new primary care physician is the support staff.
Both the receptionist and the nurse and the blood draw nurse just could not deal with the fact that I go by my middle name and not my legal first name. Sure, it can be confusing with insurance. However with this office, they were actually hostile and angry about it, which frankly I can’t understand at all. All four people I encountered had something negative and Eye-​rolling to say about the fact that I use my middle name.
I made it back to the examination room after getting a horridly bruising blood draw by a nurse who was absolutely clueless about what types of blood samples needed to be drawn for specific types of testing.
The second nurse who took me back verbally challenged my name and asked what was on my birth certificate. She would not let it go, and gave me hostile stares and over direct eye contact and was very confrontational.
It was this that was the point of no return in the examination room where I realized I did not want to continue to do business with these people. It was not nurturing, nice, warm or even professional so I gathered my things and left mid exam before the doctor came in.
Two stars for the doctors only.