Klassic Image Auto Detailing

After reading some of the negative reviews, I was a little apprehensive to take my car to Klassic Image. I’m extremely glad that I ended up taking my Audi to Michael.
Firstly, this is not a wash, wax, and vacuum operation. Auto detailing covers a wide spectrum, and I would classify what Klassic Image does as more of a restoration.
My black Audi A5 had swirl marks and scratches front to back. Michael was open and honest about what could be done and what couldn’t be done. That said, what was done far exceeded my expectations. The car looks brand new, period.
I would recommend Klassic Image to anyone who wants their car to look as good as possible beyond just a cleaning, or if you are getting a car ready to sell. My experience was without doubt a huge value add to my car, and Michael was passionate, experienced, and knowledgeable.

One of the best car detailing places you can go for the exterior of your car. I took my 2005 Subaru WRX there to get the paint deep cleaned and restored. Pricing estimate matched the final bill. It is expensive, but he does an amazing job and it is much more then a wash and wax. Klassic Image was able to remove a lot of swirl scratches and even some of the ones I didn’t think would come out. Also polished the headlights to get them back to new. Honestly, the paint looks as good as it did the day I bought it 10 years ago.

Took my 2005 cayenne s in after a trip to the mountains for the weekend which involved a lot of dirt roads. Mike not only cleaned my car and waxed it with high end products. He shined my cars paint to like new condition and removed a few large scratched to the point that they were hardly noticeable at all. He killed it. I read the previous reviews on Unilocal and I see people complaining he didnt get some of the dust out. I noticed that I had a little sand still in the seat crevasses. He had no problem at all re vacuuming my seats and asked me to take the time to look over the car and did everything I asked him to without hesitation and the did even more past my expectations and requests. His work may seem expensive but he goes above and beyond. And if your not happy with something… dont get mad at him. Just let him know and he will take care of the problem and then some. Thanks mike!

The Good: He did an amazing job on the paint of my vehicle. Was able to remove some marks I didn’t think would be able to be corrected and the car had a great shine overall. He also went the extra step to touch up some big chips in the paint.
The Bad: Very similar to the review others have left. When talking to him on the phone he said with the new customer discount I would be looking at around $ 240 for a full detail. He said based on the condition of the vehicle it might be a bit more. OK. When I came to pick up the vehicle he presented me with a bill for $ 512. He then «discounted» it back to $ 360. At the time I didn’t push back that much because like I mentioned the car looked good. However, after getting the vehicle home it was like he didn’t even clean the interior. All of the vents had dust on them and there was debris in all the crevices that should have been caught in a «full detail». After paying as much as I did I shouldn’t have to clean the car myself. When I arrived to pick up the vehicle he was still working on it so I think he just didn’t finish the job he charged me for. Also was unable to provide me an invoice for the work he claimed was done.
I would have had a positive experience if he would have called and provided me a revised estimate and been up front he needed more time to finish the vehicle. He is a very nice guy but felt I needed to leave this review as it appears this is his business practice to raise the cost after providing an estimate.
UPDATE: He finally mailed me a receipt which was a joke. He clearly has a basic receipt that he gives everyone as he didn’t do anything close to what he outlined on the interior detail section. Read the other negative reviews and ask yourself if you want to risk it!

Mike did a fantastic job. The guy is passionate about what he does, and won’t settle for anything but a perfect result. I had an 03 Subaru Impreza that I beat up over the last couple of years in the mountains. My interior was pretty gross after all my friends spilled food and drinks in there. He was able to get the interior looking brand new. He also did my wheels, headlights and engine. He improved the value of the vehicle over a couple of days. Great detail and a nice guy who is organized and communicates well.

I drive a 2001 Audi A4, almost 180,000 miles. I love not having a car payment and the car still drives like a spring chicken. But it was getting UGLY and it looked like an old, dirty car. Inside was starting to gross out my fiancé, and outside was looking way shabby. And when you get into a filthy vehicle a few times each day, how I felt about my car became how I felt about me! At work I was feeling sluggish, in my athletic endeavors, I wasn’t performing at my best, at home I was irritable. My decision to get a full-​on detail job was a lot about getting my life detailed. If that makes any sense. I’m not saying that an auto detail will turn your life around, but I do believe it will get you out of a funk and put an extra spring in your step.
2 days and $ 400 later — my car is stunning. Holy crap, did I just buy a new car? It’s immaculate inside and out. I picked up my car and drove to work, and had one of the most productive days ever. I just feel like I am on top of things. I have no desire to buy another car.
Mike at Klassic Image is an artist who is passionate about the work he does. I’ll always give that type of business owner my business.
Worth every penny.

Considering all the positive reviews, I felt confident taking my vehicle to Klassic. However, I feel I must leave this review as a warning to others. Mike does seem passionate about his work and he did a very good job detailing my truck, that’s why I gave 2 vs 1 star.
So, here is my reasoning for the neg, review.
I brought my 2005 truck in to get an estimate for a nice spring clean. I gave the ok for the estimate, I brought the truck in and received a call that it wouldn’t be ready when promised but the next day (which was fine since I have 2 vehicles). So the next day when I arrived to pick it up, I was informed that it was more work then Mike thought it would be so I would be paying much more than quoted in the estimate… !
I’m sorry but there is no way I would ever have agreed to paying over $ 500 to get my truck detailed and mind you this was for the outside only!
(and it didn’t include cleaning any of the dust etc out of the bed so now I have a beautiful truck on the outside yet dusty filmy once you look around the sides of the bed)
Also, I don’t understand the logic of giving me a ranged estimate and then going outside of the estimate and not bothering to call me and at least get my approval for the additional charges?!
Regardless, I took my other car to Car Toys over the weekend, it looks awesome, the paint is smooth and polished, and was only $ 200.
So take your car to Klassic, it will probably look good, just make sure you get the prices in WRITING

OK, I’m a car guy; I love cars. And I loved my 2001 Audi S4 Avant, which is why, when I felt like it was time for something a bit newer, I bought a 2008 Audi S4 Avant. I take good care of my cars, and have always washed, waxed, and cleaned the interiors of them myself (with the occasional «detail» at the local car wash). But I bought the new car in December, and, as it was the dead of winter and my garage isn’t heated, I decided to treat myself and have the 2001 (which I was now ready to sell) detailed so it would be nice and clean for sale. A friend suggested Klassic, so I checked out the website and the work (and the pride in the work) was impressive, so I went to see Michael (owner) at his shop. After talking to him and seeing his shop and some of the cars he was working on, I had no doubt he was talented and experienced. But I was a bit skeptical about whether I would get a sufficient return on spending $ 300+ dollars on a car that I was going to advertise for around $ 12,000. Yes it was dirty, but it had always been garaged, etc. and I thought it just needed a good wash, wax and clean to getit back to its best. I thought about doing it in my cold garage after all, or taking it to another place that wouls do it for about $ 100+. But it was particularly cold day and so I decided to let Michael do his magic. And let me tell you, magic it was: the car looked SPECTACULAR! Michael is a perfectionist, does the work himself, and knows all the tricks to bring back as much original luster of the car as possible, inside and out. He had told me stories of people bringing their car to him prior to selling it, and when he was finished with it they would see it and decide to keep it awhile longer. But I’m a skeptic by nature and… Well, I have to admit, that if I hadn’t already bought the 2008, I probably would have waited awhile because the car looked that good! Everywhere: inside, outside, under the hood, all the door jams and sills, you name it. If you car is looking a little tired, take it to him and he’ll spruce it up. Think your paint is sun faded and it’s time for new paint, give Michael a shot. Definitely worth the money. And while it was much newer, I also took my 2008 to Michael so he could get it in tip top shape and protect it by properly applying top end protective products to the car. Much better than the quick light wax most places do. Check out other reviews here that are listed under a slightly different iteration of the business name Klassic Image.

I have to agree with Lee’s review. This is as good as it gets. Mike is truly passionate about what he does, and he’s going to do the same amazing work on your old and busted jalopy as he would on a brand new sports car. It’s not cheap, but if you want the best…

«Detailing» doesn’t really describe what Mike does to your car, restoration would be a better term. I brought in an ’84 Mercedes that I had just bought — It was in good shape but the paint was faded, the interior looked tired. When I picked it up it looked like it had just come off the showroom floor! The paint has a mirror finish, the interior looks new! The cost of a Klassic Image detail is more than other shops– but worth every penny. Mike is passionate about detailing cars and it doesn’t matter if it’s a New Bentley or my old Mercedes they all get the same amount of love and attention. If you are looking for the best detail — this is the place hands down! There is only one thing to keep in mind, once you go you will be hooked (I never thought I would be getting my car detailed multiple times a year– now I will). Luckily there is a maintenance program to help you out with your new addiction.