Above & Beyond Floor Care

LOOK NO FURTHER! I hate huge name companies and I try to shop local. My friend told me about this company had them come out the owner and his contractor came out to look at my loose tile. They said it was all bad and I needed a new floor! So I got the floating wood floor and all they sent their floor installer out. They were GREAT they made sure my cat stayed inside. LOOKS AMAZING and great price call these guy only!!!

I have used them to clean my condo. Not all carpet cleaners can work with our condo because it has to be a portable unit. They did a great job! We will be using them again this year.

These guys are awesome. Needed the grout in my Victorian redone, I don’t know exactly what they did but it looks great, period and they did a great job.
Also great with carpets. Yeah!!!

Mike was awesome! There were spots on our carpet that I thought were a lost cause. We had had our carpets cleaned before and the stains never came out. But this time they came out fully! No trace of them! Our carpets are super clean. And the people living at our place before us had cats and you could smell it as soon as you walked in, but whatever Mike did handled the smell! We are so happy with this business and will definitely continue using them from now on!

Ben did a great job cleaning & sealing my shower & bathroom floors. He was on time, very nice, & cleaned up everything before he left. I would use them again.

I would sincerely love to offer a 5 star rating for Above and Beyond Floor Care but am giving it four stars for the following reasons/​need to know basis. We hired A & B to deep clean floor tile and seal grout (had never been sealed by the builder when the house was new).
Mike and Ben are likable fellows and they worked hard (you apply grout sealer on your hands and knees, laborious tiring work). The issues I had are corner areas that missed getting cleaned by the scrubbing machine/​or hand scrubbing and the tile buffing stage at the end which left some areas of grout product smeared/​dried on the tile (machine buffing should have removed residue however they were having buffing pad issues). For the finished job to be perfectly done (the next day is when I noticed the areas that got missed) I had to hand scrub some soiled corners and buff some areas myself (@ my age, 70 years young!). The grout itself came out great (should never need to be resealed). Also, due to the size of the areas we needed cleaned/​sealed I think it would have been wise for it to be a 3 man job vs. two. I realize that would cut into profit/​bottom line but @ $ 1.50 sq. ft. (852 feet area) times 7.5 hours = good money (even after supplies are deducted). For the most part we’re satisfied and can recommend A & B however make sure any issues are taken care of before they leave. Never having had tile floors cleaned/​resealed I didn’t know what to check/​examine prior to them finishing (after they leave is too late).

We have had our office carpets cleaned many times over the years, but NEVER have they looked like brand new after a cleaning. This was a FIRST! They got stains out of the carpet which I thought would never come out — and this was carpet that was installed in 2011. The method used was so much better than any of the steam cleaning or Chem-​Dry cleaning that we have tried before. It was great!

I came across a coupon for AB Floor Care in the mail. I moved into a new house about a year ago but never sealed the grout in the floor. Although most of the grout looked fine, some of the really high traffic areas got pretty nasty. I’ve also got a dog that sheds A LOT on the carpet. After seeing the high Unilocal ratings, I requested a quote online for tile/​grout cleaning and sealing as well as carpet cleaning. Mike got back to me quickly, explaining my different options and prices. We came to an agreement and scheduled something for a few days later. Mike and Ben came by on time and got right to work. They got rid of all the dirt in my grout, making the grout look brand new. They also cleaned my carpets, making those look new as well. They were both extremely courteous and were constantly giving me tips on how to keep my floors in good shape for years to come. Good prices, great service, and dog friendly. I’ll be calling them again for my floor cleaning needs.

Should read 3.5 stars! Can you find a carpet cleaning service on Unilocal?Well yes, you can… you can also find a grouponish offer like I did and research them Unilocal,but either way, after checking out the feedback of other Unilocalers I had them come over and Yay! I’m a semi-​fan.
So why am I a semi-​fan and not a full-​on fan? The experience with them was a little trying. I called to schedule and they didn’t reply right away, but when they did it was via email and for an appointment time 3 weeks out. Since I wanted the carpets cleaned before the holidays, I didn’t reply. To make a long story short, even though we never actually scheduled, a technician was sent out anyway wasting that poor guy’s time (since I wasn’t home) and us having to formally schedule. When we did get formally scheduled, there was a snafu of sorts on their side; the guy that was scheduled to come didn’t, was replaced by someone else (making him late) and then their schedule must have been messed up because his supervisor called me trying to find him.
Also, for a Groupon-​like deal (it’s Amazon Local) where I’m supposed to be saving 63%, I ended up paying only slightly less than the last time I got the carpets cleaned.
So to sum it up, my carpets are clean but with a little drama so Yay, I’m a semi-​fan.

Robert called to confirm that he was on his way, arrived on time, and did a great job on our floors. After 10 years of neglect, the tiles were in desperate need of cleaning and he did a fantastic job.

Found them through Groupon and I will use them again even at full price.
My slate kitchen floors were cleaned very thoroughly and a lovely finish applied.
Professionally done. Neat. All messes cleaned up. I have no complaints only appreciation.

We just had our slate floors cleaned yesterday by this company. Many, many thanks to Robert for doing such a great job! We will definitely recommend you to our family and friends! 5stars!

Very impressed with these guys. I moved into a place where the previous tenant didn’t take any care if the carpet, and it was full of stains. We tried everything to clean them and they wouldn’t go away. They got some guys over and in a few hours the carpets look brand new and the stains are completely gone! Wasn’t expecting it to turn out this good!

Bought an online deal, but have not been able to use it because the business will not schedule an appointment, despite repeated efforts on my part (multiple phone calls and e-​mails over several days) to schedule one.
Their excuse is that they have too many clients right now.
Their poor customer service is inexcusable. If they’re so overwhelmed with business, they should limit the number of vouchers they issue.
I will be demanding a full refund of my money.

I bought a voucher for tile and grout cleaning (I forget through who) and honestly didn’t have very high hopes. The first appointment was cancelled same day due to an equipment breakdown and I was annoyed. We rescheduled and planned to have AB Floor Care (aka Mr. Sparkle) do the cleaning and then we planned to seal the grout ourselves because it’s expensive to have them do it. Mike said we could do that but he recommended we rethink it because he could apply colored grout seal that would make the floors look like new. So we decided to have them do it even though it was going to be $ 500 just for the sealing in the kitchen/​family room area. They squeezed me in to do the sealing that day even though it was a very long day for him. I really wanted it done in one day and they accommodated me.
First, Mike worked hard all day scrubbing each grout line and tile. He hand-​scrubbed it, then he steam cleaned it and let it dry with a big fan. Then he applied the colored grout seal. I was stunned at how great it turned out. It seriously looked like new tile had been installed. I couldn’t be happier with how it turned out and it was worth every penny. I got to pick the seal color to be ordered for the bathrooms. We had them back the following week to do the bathrooms. Mike said if we spilled on it it would wipe right up and he was right. Our dog bled right on the grout line and I was sure it wouldn’t come up. It wiped right off.
They are honest, work very hard and do a great job. I’ve been with the same carpet cleaning vendor for years but I think I’m going to try AB for that too next time.

After reading my review the owner of Mr. Sparkle, Mike, called me up earlier today and was wondering what the problem was with the initial cleaning. I explained to him what the deal was, and he insisted on coming over and taking a look for himself. Initially I hesitated because I just didn’t feel like dealing with it anymore, but after Mike insisted I finally relented and agreed to meet him today at 4pm. He arrived promptly at 4 and we discussed all the goings on of the day in question. He then insisted on making the situation right and volunteered to do the job over himself right then and there. Well he went to work and within a few hours I was one happy camper. The floors looked 10x better than when the previous guy was done and I was finally satisfied.
I think it takes a real mensch to do what Mike did. Most business owners get a bad review and just wave it off to the cost of doing business; especially when the customer didn’t pay full price for the service being done in the first place. I’m sure he lost some money on my whole deal and that’s why he deserves a special commendation for doing what he did. Not to mention the fact that he volunteered to do the work himself. That’s something you don’t see every day. I would easily give them 5-​stars, but I’m gonna have to hold to some principals and deduct 1-​star for all the scheduling snafus, and not to mention the fact that it should’ve been done right the first time. However, I would still highly recommend this business to anyone because when they say 100% guarantee they mean 100% guarantee.

I found a coupon on Amazon and signed up for it. I was called immediately and we set up an appointment for today. My carpet was in pretty bad shape having dogs.
He did an excellent job and put something magic on the stains and they are all gone.
I highly recommend.

I bought an Amazon Local deal for Mr. Sparkle. I was very skeptical about it. To my surprise, I had no problem getting an appointment at a time and day that worked for me.
The person that came to do the cleaning was running late, but called to say he was running late. He insisted that he clean our 2 runners to make up for his tardiness. He was polite, respectful, and helpful; the service was great!
Besides the high level of service, the quality of the work was great. The house feels cleaner and there is no perfumy smell. The only problem I had was the time it took for the carpets to dry. BUT that’s because it started raining in the afternoon and we had to close the windows.
I would definitely recommend Mr. Sparkle to my friends. As a matter of fact, I gave their number to my house cleaner for her to tell her customers about Mr. Sprkle.

I got a Amazon local coupon for the cleaning. I have used several carpet cleaners througout the years, but this is my favorite one by far.
1. They are on time
2. The guy who cleaned my place was super nice. He offered to get started on my cleaning with the risk of getting a parking ticket. (Because the street didn’t have any parking). I helped him find a spot so he wouldn’t get a ticket, but the fact that he was offering to get one in order to start my service on time says a lot. The quality of customer service is amazing.
3. They are very reachable and always get back to your phone call in a very timely manner.
I highly highly recommend this carpet cleaning service. I don’t usually say that for most «handyman jobs» like carpet cleaning but they are truly amazing. My carpets are so clean, and it is a «DEEP» clean. It isn’t an artifical smelling clean that just fades.

I got one of those Amazon Local deals for Mr. Sparkle. I had no problem making an appointment, getting a time and day that worked for me. This service was great and they way exceeded my expectations.
The guy showed up 15 minutes early, which is GREAT in my book. They did not try to pull any up-​sell, there was no «Well, the area rug is going to be $ 20 more than we estimated.» No BS. He got to work, did the job, and split. Dude was totally cool.
To me, the best thing is my place feels really CLEAN now, and not that «cover it up with air freshener» kind of clean, but a real, deep, genuine clean that doesn’t need perfume. So I am quite, quite happy.
One thing to know: depending on the weather outside, depending on how many windows you can keep open (cross-​current air flow) it can take anywhere from 6 to 24 hours until all the spots are your carpet are DRY. So, just be aware of that.
I only wish they had Homer Simpson on a box of detergent as their logo, that’s the only drawback (^_​^)