How should I start? It went like this: «First 6 min. of talking to this individual, we both agreed, I should get up and go elsewhere! P. S.: The office staff is awful too. Seemed friendly, but did not have the records, nor knew anything about the records that I had been calling in about for the past 3 weeks. Then, she claimed I had not been to a dentist for the past 5 years… WHAT? I was seen by another dentist in their network(same company, different location) early in 2013. Where are my records? They wanted to start anew: x-rays and all! Cheaters! Taking money from the insurance so that our premiums keep going higher and higher! She then, after much insistence from my part — she looks it up and finds the records were electronically sent to her!!! The ‘dentist’: «Does this individual even have a valid practicing dentistry license to work in the U. S???» I doubt and I am about to find out! Poor English, poor conduct, no knowledge, stupid questions/assumptions… Walked away after the initial examination(which was barely, poorly, unprofessionally done.) He held my lips(to look at the teeth(including the front ones), pinching them with a piece of gauze with made the lips even drier… Had never seen anyone do that before! TOTALLYAWFULL! I will investigate on validity of his license… If he has any!!! Bright Now Dental is a FRAUD! Teh owner, Mazzin, hires people within his close community and relatives. I have had many other serious issues with them in the past… My insurance does not cover many providers, but I found out I do not need to use Bright Now Dental anymore! KEEPAWAY from Bright Now Dental all together. I have learned my lesson!