Hampton Inn & Suites Atlanta Camp Creek Marketplace

Decent hotel, awesome customer service! My husband and I checked in around 12:15 am on Thursday and the two customer service representatives were absolutely amazing… normally when you check in late people are tired, disinterested or not even standing at the front desk. But I was pleasantly surprised at how friendly and energetic these two ladies were. Im giving this review four stars because the hotel room was decent but I could tell that it was old. Everything was neat and clean though which is important. They offered a continental breakfast but we missed it. Check out was a breeze too. The day shift customer service representatives were just as friendly as the night crew.
The hotel is in a great location. There were several restaurants nearby. And there was also a shopping center right across the street.

WiFi sucks, it keeps dropping. Only one shuttle available for the whole hotel. Boss had his money stolen from his room.

Terrible wifi on the 2^nd floor
People up all night running through the halls– and when you call down to advise the staff about such things. They’ve heard it before and don’t care.
Breakfast? Forget about it– unless you want to roll out of bed at 6am. Made it down at 8 (it ends at 10am) crazy crowded. Grabbed my coffee and fruit loops box, went back to bed.

Absolutely had the best encounter with staff in any establishment, ever! Brittany (sp) was a gem. She went above hospitality and it makes this hotel a 5 star. The drivers and the front desk have made me rethink Atlanta as a place I would want to stay. The rooms are decent and clean.

STAY AWAY !! It is not worth it. Had reservations and did electronic check in. I show up and they don’t have a room for me. What is the point of being a diamond member and doing electronic check in if they don’t honor it. They put me up at a Holiday Inn for the night.
Parking lot is always full do to the bar across the street. They issue parking passes but that services no purpose.
Gave them another chance. Came to my room after being gone all day and bed was not made. Call to complain and everyone has an excuse and can not help

The hotel and its amenities were good, location was also good, but the staff and the service was horrible. The receptionist didn’t hardly look at me during checkin, I am Hilton Diamond and she barely acknowledged it must less offered me points or a snack (This is normal for Diamond Status) during checkin. Th 5 days I stayed I only received maid service on one day, although the maids are nice and they give you a genuine greet (unlike the reception desk) when you see them, my «do not disturb» sign was only out 2 of the 5 nights I stayed, and both those days I took the sign off the door around 1 or 2 in the afternoon. No excuses, the one time I did receive maid service was because I asked for it, and the lady at the front desk acted like I was asking for something special and she reluctantly made a note that I needed maid service. This place needs new staff and management, unless your in and out, I’d stay away.

Our group was pleasantly surprised by the the hospitality, service and cleanliness of the rooms and grounds of this property. The shuttle drivers were all friendly, helpful and got us to and from the Marta at the airport in addition to taking us to restaurants or shopping in the evening. The front desk team were friendly, pleasant and always willing to give us extra towels when needed. The breakfast manager was also very cheery and had both hot and cold choices which consisted of an egg omelet, waffle, oatmeal, fruit, yogurt, bagels and muffins that were more than enough for us to choose from. Fresh coffee and tea available always. We were truly amazed at the overall customer service at this hotel and it certainly provided us with a positive experience in Atlanta.

It was new year year eve, so the noise level was not as loud as I thought it would be. This is your usual Hampton Inn. The rooms look very similar to the other hotels, just a little smaller. My only complaint was the box of opened condoms that we found in the closet. Would probably not stay here again or recommend. To find that in my closet door means only one thing…“the housekeepers are lazy.” That may have been the only thing but it’s way more than enough.

Great place friendly service. It’s presently being remodeled and looks great.
Only downside. It’s on the flight path and planes come over every 5 minutes.
Nice if you need quick access to airport. Tough night sleep if you are not flying out.
Bring earplugs and enjoy. Lots of food choices. And shopping in walking distance.
I just wanted Zzz.

Beds are great, free parking, but the shuttle is NEVER on time, stayed her twice now and the shuttle is consistently 15 min plus late, which is never fun for already nervous travelers like myself, waited 45 for an airport pickup last time, stay here, but plan to leave 30 minutes earlier knowing shuttle will be late.

The hotel itself is great. The staff is fantastic, friendly and humorous. The shuttle driver is my favorite! If you ask the front desk or the shuttle driver, they’ll drive you places nearby. And if you’ve got sometime to shoot the breeze, enjoy a conversation with them too!
The rooms are clean, spacious and I like the generous and informative post-​it note that they have on the headboard letting you know that your room and bed has indeed been cleaned!
The first floor and lounge area looks modern, fresh and new. They also have a complimentary breakfast which is worth consuming. Warm and cold with plenty of options!
Conclusively — a clean location with plenty of simple things to do nearby. There’s a Barnes and Noble, Target, Walgreens, and some other retail shops nearby.
The closest delicious food for a sample of Atlanta is across the parking lot at This Is It BBQ and Seafood. I recommend trying it out vs going to a Taco Bell or Popeye’s Chicken.

I spend roughly 60 days here per year for business. And typically for a week or more straight at a time. The front desk staff is pleasant and helpful. I’ve always felt that they genuinely want my stay to be nice and comfortable. All the housekeeping and maintenance staff are polite as well.
The rooms are in good shape with nice clean bathrooms and Microwaves/​mini-​fridges in every room (I think). There is a small pool out back but it is unheated so you will need the scorching hot Atlanta summer to help with that. There are some picnic tables which is a nice place to read and have a beer or whatnot. The gym is small but not used much so you’ll probably have it to yourself. Also there is a free breakfast (6−10am I think) that is decent.
Inside the hotel is a little pantry area with snacks, small meals, and beverages. Also some other amenities you may need. I prefer to use the stairs if they are closer as it is a bit faster than the elevators. The only negative here is sometimes the elevators can be pretty slow. Right next door in the other hotel is a bar open till 11pm I think if you’d like to sit for a drink.
All the other things you need are in close walking distances and if you wish the hotel shuttle will take you anywhere close by (movie theater, restaurants, retail shopping). Use caution if you decide to walk and cross the highway. There are accidents and people run over on that road on a regular basis.
Anyway, I think that’s all the details. A good place to stay. They’re very attentive and will fix any issue you have quickly. I only gave it 4 instead of 5 because of the clientele. Some of the guests that stay here can be rude, obnoxious, noisy and all that other stuff. I have had my laundry messed with (using the guest only self laundry room), piles of trash left in the hallway, stomping in the middle of the night above me, and all that. The hotel can’t really do much about these things so I don’t hold it against them.