16 Handles

I love 16 Handles, but this location was terrible. There were about 6 flavors that were down, for hours too! My favorite which was the peanut butter of course wasn’t working. I decided to get NY Cheesecake and Cookies and Cream, when i got to the toppings i noticed some fruit flies flying around some of the toppings. I gathered my toppings and payed. Upon eating my frozen yogurt i began to realize the toppings tasted very… stale? Or as if they were loose in the freezer for way too long? I can’t quite describe it, but it was rather disgusting (These are the same toppings i always get on my frozen yogurt when i go to 16 Handles) i ended up taking off all of the toppings because every single one of them had a bad flavor. My girlfriend also noticed the off taste of them from the one she purchased. Also the peanut butter sauce was so thick it wouldn’t come out of the bottle… And by the way, it did not taste like peanut butter… I’ll probably avoid this location from now on. I guess that is why it was rather empty the past few times i went to the mall.

I was putting on my toppings, ready to pay, when I noticed there was a BUG in the topping I was using. I told the staff, and she was very nonchalant as if it was something that happened normally. She said it was a fruit fly, which was understandable since there was fruit all around it. Since the big wasn’t in my actually cup I was going to grab a spoon take out the topping and wanted to keep the frozen yogurt, free of course I would never pay for that. And then was going to purchase a cup, as I was with friends. She wasn’t understanding, after about 3 explanations she said I can’t do that, she either throws it out or I lay for it. Which I don’t understand since I said I was still going to purchase something. But I let her throw it out after some substantial arguing, I was purchasing my own cup and she was acting very rude. Luckily I was there for the frozen yogurt and not the service behind it.

Way more economical than red mango. I got a cup and added some coconut macaroon brownie bites which was just heavenly and some «cookie crumble» which tasted less like sugar or frosting coated cookies (the Oreo kind) and more like yogurt coated cookie bits! Their service is great. I asked for a sample cup and the female working there was very quick and polite and handed me a cup. I tried their pistachio flavor, birthday cake, coffee, crème brûlée and toasted marshmallow. I love pistachio in any type of dessert but I was really feeling toasted marshmallow so I got a serving of that and topped it off with aforementioned toppings. Total came out to be $ 5.10 which is soo good for the price. Best part was their froyo didn’t melt and remained in frozen yogurt form unlike red mango which were runny and in this weather there is just no excuse to be melting before finishing. Really love this place it’s clean, the service is fast and friendly! I’d give it 6 stars if I could
I wish I took a pic but they had basic toppings like fresh fruits, mochi, sauces and captain crunch toppings. They also had euro tart flavor, raspberry pomegranate flavored froyo. Plethora of options!

I glimpsed over their online menu before coming to this location. Flavors were numerous online, but quite limited onsite — not as comparable to Yogurtland’s.Tasted two cups and didn’t find anything really impressive.
Opted for Euro tart, cookies n cream and pumpkin pie. The tart flavor was not especially tart — and cookies n cream was ordinary. The only thing I found outstanding was the pumpkin pie yogurt, which has a unique cinnamon twist. Also liked their pie crumb topping — very unique.
Hopefully I could try more flavors from them, such as Nutella and Apple pie. Maybe I didn’t meet the ones I really love…

I love 16 Handles but I am not too fond of this location. Yes it is conveniently located in Queens Center Mall, but thats the drawback. While I wanted to take one sample to actually purchase, there was a group of people huddled tasting everything. They seriously need to monitor that. So after I grabbed a small cup to get the flavors I wanted, I had to say excuse me like 3 – 4 times. C’mon people. Not the greatest appeal. I headed straight for pistacchio and found it to be very icey and watery not the creamy yogurt I am used to. So I moved on. Eventually went to add my toppings and made my way to the register. Staff not friendly at all. This location nothing like Astoria or Williamsburg. I am definitely traveling for my frozen yogurt.

This place is great! It’s always clean, the employees are always nice and respectful today I was served by Mildelly who was very nice!

A great new store to drink smoothies and ice cream. Very refreshing and tasty. I was taken in here by my son. Love everything of it, it is just want you must drink when feeling down or undernourished. So many flavors and toppings to choose from. Love it!

I should of reported them when it happened, but I chose to just not return and post a review. The frozen yogurt is great and the toppings are great but this one time really grossed me out…
I filled up the cup got my toppings and was waiting on line when I saw a roach crawl out the opening of where the yogurt comes out of! I immediately freaked and told one of the workers that a roach crawled out from the opening covered in the yogurt!
He grabbed a napkin killed it and threw it out quietly. I was disgusted. Do you know how many germs roaches carry? I mean the thing crawled out from the opening! Which means he was crawling inside the machine behind the wall with all the yogurt.
And you know when you have 1 roach there’s hundreds behind him. I got off the line and threw my cup out. A few people who saw it with me did the same. I just couldn’t do it. I will not be returning. Everytime I walk by it in the mall I get grossed out.
Sorry 16 handles. Your stuff is good but you have to be clean!

16 handles (handles vary) FROZEN YOGURT.
A nice concept in terms of health awareness and giving you control of your own creativity.
I’m very fond of creating my own mix and topping it off with some fresh fruit. It’s actually kinda fun too!
–I mix «Mango Tart» and «Coconut Castaway»
–Topped with raw kiwi, strawberries, pineapple
–They have other chocolate covered sugary tops for the fat sweet tooth.
The staff here is very young. Some mild unprofessional is expected.
You can maneuver inexperience since you make your own food creations. Just plop it on the scale and smile, hand them money and wait for your spoon and napkins.
Unilocal «FIT»:
Coconut Castaway:
–Serving Size: 1 fl oz (21g) P0g, C 6g, F1g
Mango Tart:
–Serving Size: 1 fl oz (21g) P0g, C 7g, F0g
Unilocal!!!

I’m a lover of all desserts but sometimes you want something that won’t make you feel guilty afterwards. This is when 16 handles comes in (minus the delicious fixins). It’s self serve and they always have such interesting flavors, which is a good change from red mangos safe choice in flavors.
Some of my favorites are the peanut butter, coconut, coffee, salted caramel and the Greek yogurt. The toppings are also endless in variety. The only problem I have with this location is that the frozen yogurt often runs out and the employees are oblivious to it. With so many customers coming in and out, it’s bound to empty. So one day I was playing musical chairs with every flavor because all of then were out.

This review is just specific to the Queens Center Mall location. Other 16 Handles locations were pretty good and I would give them 3 or 4 stars. The 2 star review is simply due to the fact that this place is crawling with kids and people and staff doesn’t seem able to keep the place clean. This is a big deal when we’re talking self serve on everything, especially toppings. When stuff is melting everywhere and toppings are all over the place it’s not so appetizing. I know this place is high traffic they’ve really got to step it up.

Salted caramel!!! My favorite. Euro tart is always a winner as well. Simple plain but so yummy.

Despite being lactose intolerant, I love dairy in all forms. It was my friend Tyler who introduced me to this place and I’m glad he did.
I will always enjoy a place that combines «serve yourself» with «create your own» options. (I’ve been told I eat like I’m pregnant though I have never been so.)
I admit the cost can be a bit high if you get a large amount of something, but it is by weight that you pay, so you should know that as you pick your item (s).
The staff have always been polite if distracted.

I’ve ditched Pinkberry and Red Mango ever since I found 16 Handles, but this location has not failed to disappoint me with their service. Sadly, this is the closest froyo place to my apartment.
Their freezer has been broken for at least a month and no one seems to bother to fix it. Because of that, I haven’t been able to re-​stock on the pre-​packed large froyo. And the store insisted that they cannot make a fresh one that is essentially equivalent of the pre-​packed (I have gotten it previously when they ran out of the flavor I was looking for).
On a separate occasion, I’ve gotten a pre-​packed that turned out to have the bottom ¹⁄₃ filled with ice. The store manager gave me some dubious excuses and made it sound like it was impossible for them to sell de-​fected products. At the end, she compromised to give me one free small cup. Seriously, was it really that hard to admit your fault and make up to your customer?
I am not going back until they fix their freezer.

The first time I heard of 16 Handles, I think sixteen love handles? Because I assume Fro-​Yo is fattening, I can’t make that assumption because I might have just been proven wrong. I looked over the nutritional content of a couple of them and it’s 0 grams of fat and low sugar, most are 5 – 6 grams of carbs per oz. so it depends how much you down for carb intake. The screen for each flavor flashes quickly, you get like 5 seconds between the description and nutritional info. Anyway, sixteen handles, oh!, they mean the levers! I get it, they have sixteen flavors with such clever names. And such broad variety of toppings. A few points to elaborate on:
This is the mall (first level above the food court) and I was there on a Sunday, means no school, omg yo, like Chuck E Cheese up in here with refilling lines of little kids, it’s crowded in here but you might manage to grab one of the stool seats at the window, about three huge green booths to fit a family to sit on as you enter on the left or in the back where there is bench seating.
My first time at 16 Handles, so I make a mistake of taking one of the Custom Cup Of Cool and I fill it to the top and overflow it. I need tissue because some of the toppings is dropping, it’s not messy just that I over did it.
I put four types of Fro-​Yo in my cup and went past the rim: Euro Tart, Mocha Java Chip, Peanut Butter Confession and Pistachio. I thought the Euro Tart had the most distinctiveness of yogurt. It was the most tart and pronounced flavor of all four. The Pistachio flavor: I could barely taste (and no it wasn’t because of it being cold or mixed), I liked that it was light green, that’s it. The Peanut Butter Confession, welp, tasted like Peanut Butter, however, it was a different texture and strength in flavor than Peanut Butter. The Mocha Java Chip had a good Mocha Java boldness to it. I could taste the flavor difference of each while still frozen. But after 15 – 20 minutes it was a melted mess, still good when melted but I had to toss a big goop of it when it started getting gross all melted. Lesson learned, go simple. Don’t pile it on.
My Toppings were Bursting Bubble Mango, Wet Walnuts, Chocolate Cookie Crunch, Milk Chocolate Crunch and a tad of Chocolate Syrup. My favorite unique topping was the Bursting Bubble Mango because they actually pop open with a nice lightly sweetened mango flavored juice. Of course the Chocolate Cookie Crunch is my favorite, it’s like a topping of birthday cake from Carvel. The Wet Walnuts were awesome, wet and crunchy. And the Crunch from the Milk Chocolate Crunch made it like eating cereal with my Fro-​Yo. The toppings do make the Fro-​Yo better. Oh I forgot the Reese’s Pieces minis. They have so many to choose from, these were my top choices as it’s like desert buffet.
The Fro-​Yo is charged by the pound on a scale: $ 10.14
It gets messy in there, especially by the dispensers and toppings bins but it was tidy. I saw about three staff members cleaning up when it got slow.

This 16 Handles is located on the first level of Queens Center Mall and I’ll admit that I was soo excited about this place… and then I came… and wished I walked the quarter mile to Red Mango.
Maybe I was spoiled the by 16 Handles in Manhattan? Maybe not. The service here was non-​existent (two staffers; one walking around while the other ran back and forth between chopping kiwis and ringing customers up). It’s a shame because the venue is actually very nice (even the color changing lights) and has so much more potential.
The yogurts were okay — the standard corporate regulated product. The toppings were stale and didn’t quite taste right (like a dirty knife was used to cut it — producing, you know, strawberry flavored kiwis).
While 16 Handles hasn’t lost me as a customer, this location definitely has.

Do you ever get overwhelmed by choices? It’s like that here in 16 Handles, but in a good way. You have a choice of creamy yogurts, sugar-​free options, and sweet sorbet. Calories are listed by every handle and you can sample any before committing, or even mix and match. While pistachio was divinely rich and sweet, I eventually settled with watermelon sorbet.
In terms of toppings, 16 Handles is probably the winner of all frozen yogurt. Lychees? Check. Rainbow cookies? OMG. And it is by weight.
Improvements? More seats!

Very good frozen yogurt. They have a variety of flavors and TONS of toppings.
I sampled a bunch of flavors, but in the end I went with the Pomegranate yogurt. Put some cherries and gummy bears and it was delicious!
There’s some nice, comfy seatings to sit and enjoy your yogurt.

I’ve tried Pinkberry and Red Mango and I wasn’t much of a fan of either. 16 Handles on the other hand I loved! Walk in and you are offered some small tasting cups so you can sample before you commit to a flavor. I tasted the peanut butter, Dulce de leche, red velvet and coffee. All were delicious. I fell in love with the red velvet so opted for that and coffee as my choices. There are lots of toppings to choose from fruit, granola, chocolate pieces, nuts, almost anything you can think of. It was delicious. The yogurt is super creamy and quite tasty and the topping seemed fresh.
Seating is comfy and modern, so you can make yourself at home while you enjoy your treat.
I almost gave it 5 stars, which on the taste alone it deserves, but I knocked a star off because it did seem a bit pricey. You pay by weight and for 2 cups that were not full, it cost almost $ 9, but it was so good I’ll spend it again.

16 Handles is new to the Queens Center Mall. It’s in a great location. Coming right out of JC Penny’s you can walk several stores and find yourself mesmerized by the soft serve frozen yogurt machines. The place is clean, funky and hip. There are several cushioned booths colored in kiwi green. Two counters with high chairs and in the back right opposite the frozen yogurt, is a long cushioned bench where you can sit, relax and eat your frozen treat. There is clear signage where you can go and start with selecting your cup size. Then head over to the machines and get your frozen yogurt and swirl it into your cup. You can also proceed to the toppings bar. There are plenty of toppings such as strawberries, mangoes, pineapple, blueberries, mochis, sprinkles, shredded coconut, graham cracker dust, chocolate chips, and even syrups.
There are 16 frozen yogurt flavors & sorbet in the machines daily. When I visited, they had Eurotart, Red Velvet Cake, Vanilla Sky, Pistachio, Coconut Castaway, Peanut Butter Confession, Dulce de Leche, Kiwi Strawberry sorbet, and Mango Tango sorbet, Chocolate Love Affair and several other ones. The flavors are noted on a small computer screen above each frozen yogurt machine along with the nutritional information. I had 3 free tastings starting with Coconut Castaway, Dulce de Leche and Strawberry
I finally settled on the Coconut Castaway. It has a nice light coconut flavor, and it tastes rich and creamy. It is one of their premium nonfat frozen yogurts and it was just divine. I liked the Dulce de leche too. It had good flavor and sweetness to it, and a taste of caramel. I found Kiwi Strawberry a bit tart. I topped mine with several pieces of mini peanut butter chocolate covered candies, a dusting of crushed graham crackers. The store employees are helpful and polite. Good place to rest tired feet from all that mall shopping or if you are still shopping get it and go!