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Specialties
Long distance moving and storage
Meet the Manager
Gina S.
Manager
Gina has 17 yeas of experience in the relocation industry and is the the top manger of Haven Express customer service department. Gina is responsible, but not limited to, of finding ways to measure customer satisfaction and improve services, improving customer service procedures, policies and standards for your organisation or department;
meeting with other managers to discuss possible improvements to customer service, training staff to deliver a high standard of customer service, and Improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.