Palomar Termite & Pest Control

broke a ton of tiles during tenting and took no responsibility.
These guys tented our new home which has a concrete tile roof.
My roofer went up on the roof prior to tenting to get a baseline of broken tiles before the tenting and gave me an estimate.
After the tenting, when the roofer went up again to repair the broken tile, he noticed that they had broken over 300 extra tiles!!!
As a result, my roof bid went up by 50%. I called my roofer and asked about what was normal breakage during tenting and he told me that ordinarily with this kind of roof — which he repairs post-​tenting all the time, he expects to see an extra 30 – 50 tiles broken by the termite company, as one can’t avoid breaking at least some tiles. And every once in a while when the tiles are in bad shape to begin with, he’s seen 100 broken tiles.
But he has NEVER seen 300 broken tiles in all his years doing this, and suggested this is pure negligence.
When I called Marty at Palomar and told him this, all he did was apologize, and said that his guys are as careful as they can be, and that this sometimes happens, and took absolutely no responsibility and did not help us with any of the excess cost.
I will never use these guys again, and recommend that you don’t either if you care about your roof at all.
Awful!!!
Would give them zero stars if I could.

I would like to disagree with the person quoting that Palomar was three times higher than the other quotes. ARE YOU KIDDING? I have been with Palomar Termite and Pest Control for 15 years. I’ve come to know the whole family. I’ve stayed with them for their fantastic low and I mean low prices, great customer service, knowledge and honesty.

This review is just for a bid for some termite repairs. I did not have them do any work because their bid came in at over 3 times even the next highest bid, and there weren’t proposing anything more than all the other companies I got bids from. The work may be good, but I doubt it was going to be 3 times as good, we’re not just talking about a couple hundred dollars either.

I was very pleased with the service provided by this company. The service tech, Mark was on time and well prepared. He was careful to explain the treatment he was going to do inside and outside the house. My wife and I were very concerned about the chemicals because of our young children and pets. Mark was very reassuring that everything was safe and took the extra time to make sure my dog was out of his way. Mark also gave some additional advice on removing snails.
Because of the great service that we had received, I decided to go with a monthly service. We back up to a canyon and agreed with Mark’s expertise in fighting the ants and spiders.
Highly recommend this company to all.

I can’t say enough good things about Palomar Termite and Pest Control. Awesome company, awesome service, awesome price. Ordered my termite inspection on Wednesday afternoon, Palomar was able to make it out two days later on a holiday weekend. They even had the report to me the afternoon of inspection, again on a holiday weekend. 5 stars for Palomar, I can’t recommend this company enough.

I am a realtor and have used Palomar for years for all of my listings’ termite inspections. They are the most HONEST company in the business! I look out for my clients’ wallets as much as my own, so I wouldn’t use anyone else.

During my termite situation I called up a bunch of companies and there were definitely two stand outs (already wrote a review for one). I did not have any work done by this company, but Mike is very honest and really helped out my situation.
Just to copy paste from my other review:
«Recently purchase a house, and I’m getting conflicting reports on whether or not my property has termites. The company that did the work for escrow, and that I have a warranty with, says that I do not have termites, but another company that was doing a free inspection said that I did have termites. To break the tie, I called up a few termite companies who were all willing to local treat, fumigate etc. Of course they’re all willing to take my money but this doesn’t solve my problem with having a warranty with a company when they keep insisting I don’t have termites. Especially since the house is supposed to be Section 1 cleared after escrow. «
Mike understood my situation and did a thorough job. He wrote a really complete report and also marked the areas on the house with chalk (which other companies did not do). He clearly takes great care in his work, and also talked to me for 30 minutes about my house and the best plan of action. His report and inspection definitely strengthened my case and the original company did honor their warranty.
Would highly recommend!!!

Mike is as good as it gets.
Honest, hard working and old school.
He came out for a FREE second opinion termite inspection.
The first guy was here 5 minutes and said you have to tent! Mike was here 30 minutes and said he couldn’t find any trace of termites in the place the 1^st guy reported.
Hands down– we go with PALOMAR!
Thank you for saving us from giving our $ away to a crook!