Chili’s Grill & Bar

This is a pretty average Chili’s. The mixed drinks are not watered down like most places in the area. The food was so-​so, nothing to get excited about. Not bad if your just looking to get a bite to eat and have a drink without high expectations.

Had lunch today with my son and his girl friend. I had a delicious guacamole burger that looked exactly like the one on the menu. The three of us shared the skillet queso dip (avocado) with nachos. (Yum!) The service was perfect and our lunch was amazing. Wish I could go back right now and have the same thing for dinner!

We sat out on the porch for lunch. The chairs are very uncomfortable– they make you feel like you are laying down to eat. One of the tables had ants crawling everywhere. Our food took an incredibly long time to one out– all we had was soup and salad. Also, the ranch was watery.
The bathrooms were clean. I guess that’s one positive.

Our service started off slow and shaky… however, it finished strong. We ended up with great food that was worth the brief wait. Our server too (who seemed scattered at first) must’ve just been swamped initially because she ended up being amazing. Overall, we had a great experience. We will be back.

I was shocked to see all of the negative reviews. This Chili’s is right down the road from us so when we want to go out to eat and aren’t sure where to go we usually end up here. I’ve only ever had one bad experience with this restaurant. It was later in the night and a dish I usually get wasn’t made correctly, it had the wrong sauce. I didn’t like it and told my server about the error and she practically argued with me saying that’s how it’s always made. I didn’t fight it I just said I wanted something different and she did so reluctantly. Since then I’ve had that dish many times and it’s been perfect, so not sure what the deal was that night. But really that’s the only negative experience I can think of. The food is almost always great, cheap margaritas, the staff is so nice, and the managers are usually circulating asking how everything is… I really enjoy it there.

I just had the worst customer service I’ve ever had! The staff is un attentive, and seemingly uncaring. The food is pathetically prepared cold in some cases, and this is by far the worst chili’s I’ve ever been to. I’ve given it 5 attempts, which is far more chances I usually give. I will never return!

This place is nothing out of the ordinary for what you’ll find at any other Chili’s. The food is decent for a chain restaurant (pretty tasty sides IMO), this location is always clean, it’s in a really convenient location for the ‘downtown’ part of Evans, but service has always been hit-​or-​miss for my family.
If you do swing through with a family, take advantage of the digital menus they have at each table now. Unlimited games for 99 cents is a small price to pay to keep hungry children happy and occupied while you wait for the food.

Have not been there in a while and now I remember why. The food was normal and good. The Service on the other hand was pretty horrible. I sat at the bar and the bartender only had me and one other customer. She really didn’t seem to want to be there. I’m not a complainer and usually easy to please. The guy who came in after me waited 8 minutes to get a drink. I counted as I was curious how long it would take for her to clear my plates. The bar was sticky and the monitors you can use to pay were disgusting and obviously not cleaned in forever. Once I finished my meal I sat for ten minutes plus waiting for her to take my dishes and get my bill as no way in H was i touching that nasty monitor. It may just be this one bartender and won’t judge all on her. But she seemed to be having a lot of fun gossiping with her Co workers vs waiting on customers. I left her the standard 20% I will give it one more try someday. But there’s a lot of similar restaurants in Augusta where the service is much better and I’ll go to any of them first, before going back to Chili’s.

Horrible service.

Went there with the family tonight and we were seated right away. The place was packed and we waited for our server to come… And we waited… And waited… After about 20 minutes we left. Never going back to that place. It amazes me how packed the chain restaurants are in this town, yet the mom and pop places are empty… Support local business people! Btw the only reason we were going to eat here was because we had a gift card :)

FACTS — You Decide:
When seated we waited for 6 mins prior to a waitress receiving us.
We had to ask for silverware.
When drinks were ordered the waitress first forgot the beer I ordered and the excuse was «could not find that type of beer» — really a Miller Lite?
We asked for water twice and when she later asked if we wanted a re-​fill which we said yes it was never delivered.
Asked for extra napkins, for the chicken wing apps, which must be a prime commodity due to only 2 were given to us.
The waitress only stopped to deliver the food and the bill which she looked confused when i would not use their remote card machine, i paid cash. She stood their an pointed to the credit card device and look as if i was from another planet since i did not use it? I guess i am to old but cash still works in my book. :)
This all occurred about 1700 hrs and they were not busy beside us i counted 7 others in our section.
I know i will NOT go back… to this one, poor service. 2 stars the food was decent nothing i would write any more about.

This visit compared to my last one was… well, a little bit better. Our waiter Alun, was very attentive and talkative… which in this case wasn’t a bad thing, and it wasn’t awkward. I think that we’ve all had that waiter/​waitress that was try a little TOO hard. Food was what I expected from my last time in, it just wasn’t over the top memorable… just blah. Old timer was ok, the bun felt and tasted a bit stale. The fries that came with it were under done and tasted like a slightly cooked potato. But again based on my last visit… I wasn’t surprised. Typical chain restaurant quantity over quality… get in get you food and get out… at least that’s how it feels at times

Hubby and I came to this location since it is near our home. Immediately greeted at the front by a younger gentleman (late teens, early twenties and seated within 2 minutes upon entry. It was a Friday night around 8 and the dinner rush was slowing down so our waitress was finishing up a bunch of tables. She took our drink orders and waited about 10 minutes while she finished the other tables. After this, the service was excellent. She was able to check up on us and clear the table of excess plates, etc. Our waitress was very knowledgeable on the menu items. We even had the manager come by to check on us. The food was excellent; I had the tortilla soup, cheese fries and chicken pasta. Everything came out as expected from Chilis. They have $ 2.99 margaritas on Mondays and $ 3.99 all other days. Not bad. Will come back again!

Great food and service ! Ordered the crispers very tasty and good environment to just relax and eat

Our family went to this Chili’s for a late Sunday supper yesterday. We have eaten at other Chili’s across the country, and the older one nearby in Augusta with good food and service. However, we were sorely disappointed in this Chili’s location.
The stage was set when we walked in and the bartender, who became our waitress, acted like she didn’t want us to be coming in that late. She generally ignored us and basically brought the food, the drinks, and the check. She earned the smallest to I have given in years.
My wife ordered a mojito, which was tasty, but gone in three swallows due to the glass being full of ice. I guess the bartender would rather make drinks.
The cheese fries were good, but fries at to low a temperature and thus soggy. My wife and son chose to have salads as sides and were up charged a dollar each without notifying us of the charge. My wife ordered her salad without tomatoes, as she is sensitive to them, but were included anyway.
My son’s corn on the cob was refrigerator cold. They brought out the wrong chicken fingers on his order and brought him fries, even though he said he wanted only corn.
I ordered the small sirloin, which was perfectly cooked, this being the highlight of an otherwise miserable meal. The broccoli was bland; the potatoes were horrible and tasted like those from a box.
I don’t know if the staff wanted to go home early, or what. If I take my family to Chili’s again, it will be at the Augusta location.

Quick tip. Get some new tables outside. There is not one that is not wobbling like a penguin.

Never waited no more than 5 mins for a table and service is always good.

First off, Chili’s app download now!!! Had the weirdest craving for Chili’s and decided to try and place an order off of my iPhone. The app told me my meal would be ready at exactly 6:08pm. But, being familiar with usual Chili’s service, I figured my food would be ready closer to 6:30 if that. The app also asks for your car make and model, which I thought was weird. Anyway, I arrive around 6:15 expecting to wait, but to my surprise, as I walk in, I see the server run to the kitchen, grab my food, and greet me at the counter. So, to sum it up, the to-​go service at this location is superb. I also have to say that their new guacamole burger is pretty tasty. Oh, and as a warning, the Chili Texas Cheese Fries look good, but they contain close to 2000 calories per serving, so unless you have over 4 people in your party, I’d avoid ordering them! Unfortunately, I didn’t know this until I started scarfing down my half order that I got with my burger. Anyway, overall, one of my best Chili’s experiences of all time, and I’ll probably be using the app quite a bit now!

Worst meal ever, I ordered the Santa Cruz steak meal the steak might as well been beef jerky it was dry and very tough. The mash potatos were like paste with crunchy chunks of potato. The only thing warm on the plate was the garlic bread and that’s not saying much. The ice tea tasted weak like they were trying to stretch the tea bags. The waiter Jordan was very nice and did a good job considering what the kitchen was sending out. I would not recommend this location. It was a slow Thursday night so they really have no excuse for putting out such lousy food.

What can I say? It’s a Chili’s.
We went here for an afternoon lunch, and the staff was courteous.
They even told us when they were out of an ingredient for one of the vegetarian dishes, and offered to make vegetarian fajitas instead at no extra cost, and give us more chips and salsa on the house as an apology.
The fajitas turned out to be great, and the shrimp soft tacos that the mother-​in-​law and I had were delicious. The shrimp was not overcooked, and the sauce on the tacos complemented the pico de gallo nicely.
Refills on drinks were fast, and the server was nice and attentive.
Overall it wasn’t WOW, but it was nice and normal.
Video of the Full Menu, and our experience here on Youtube: