Plato’s Closet Fairfax

Disappointed. Very disappointed. This review is mainly for selling items. Walking in the store looked pretty clean, clothes looked decent. Brought in a dress (never been worn; and a bandeau (also never worn.) My sister also brought in many items (clothes all good condition) They told us it was going to be about an hour wait because there were people ahead of us; so we waited and walked around the strip there. An hour goes past, come back in and they offered me $ 7 for my two items. Are you kidding me? Seriously? That’s horrible, I was expecting much better. And for my sisters things… they took NOTHING. Really?! Our stuff was in great condition; I thought. No holes, rips, etc. They said that the clothes were too old? Um… okay. On there website it says how to sell your items and says if they like your clothes you earn extra cash (yeah right… to buy a fast food meal… maybe) and maybe even a hot new outfit or two! Yeah right… with what? The quarters they give you? I wasn’t impressed at all. I waited forever then come back too hardly anything. I decided to take my clothes back ($ 7) pffft. They are looking for certain styles of clothes-​I guess. This place is just as bad as GameStop. (And if you have ever sold any games at GameStop-it’s a joke… just don’t. This place will give you practically nothing. Only come here if your desperate… but honestly wouldn’t recommend to sell anything. Waste of time and effort. Gave an extra star due to employee friendliness.

I have shopped at platos for years. It’s honestly the only place I shop for clothes anymore. I must say I am extremely dissapointed at the customer service here. My last visit I had come closer to closing time and just a minute past 9pm the young lady began to vacuum while my friend and I were still shopping! Not only that but recently all my visits are spent listening to the drama of the employees personal lives. I myself, am a manager of a retail store and I would NEVER passive aggressively make an employee feel like they were keeping me past hours, nor discuss my personal life out loud.

I adore platos closet, for a number of reasons. I’m a hairstylist. And I have a tendency to ruin a lot of clothes. That being said, this place is perfect for me, because I get good quality clothing, a HUGE variety of options, and all for a great price. And since I’m habitually known to get color on my clothes, I don’t feel AS bad when I do, because I know I only purchased an item for 10 – 15 dollars (on average). Of course platos can be hit or miss, and I do recommend coming here with a good amount of time on your hands, as you do have to literally go through every single item on the racks to ensure you haven’t missed anything, but I’m down for a little extra work if that means I’m going to end up with cute outfits for great prices. The clothes are all color coordinated (which is convenient, because I wear a lot of black) and then I believe they are organized by size within each color category. Also, I like that they carry basics, like Camis and leggings, in huge variety of colors, as well as jewelry and shoes, making this place a great one stop shop. Can you tell I like this place? Lol, and the Manassas location is great too!

I’m almost 30, and I have been shopping at Platos for 10 years. They’ve served me well and continue to serve me well. I’m happy that I’m still able to find clothes that suit me despite this being geared towards teens and early 20 somethings.
This location being no exception the rule — the original Chantilly location has moved to its current location for a reason. I think it was a great transition that they made because the other place it was located was kind of shady and also didn’t gear to attract very much business. Where they are now, they are attracting new business plus bringing back the old such as myself.
I like how the new store is more open and more airy. Things look WAY more organized and less congested. I still keep hoping that they will develop an extra large section instead of mixing the Ls with the XLs. Sterling location does it, so please make this adjustment too. Yes, I am aware you’re owned by different people.
The shopping experience here this time around and my first visit to the new store was what I had expected it to be. The customer service a solid and the selection was the same.
I am kind of disappointed I didn’t get as much money as I thought I would for my items that I brought in, but you sort of have to just not have any expectations going in because if you do you’ll be let down.
You realize you paid that much for an item and then you’re only selling it for pennies on the dollar to them. It works if you’re just trying to get rid of it, it doesn’t work if you’re trying to sell it and earn extra money to spend on Christmas.
See you soon!

I cleaned out my closet and decided to stop by Plato’s to see what I could sell. I brought 31 pieces and they quoted me at approximately 20 minutes to sort through my clothes. When they’re done, they put your last name on the board («Your Clothes Are Ready»), and then if they decide to purchase items, they give you ¹⁄₃ of the price that they would sell it on the floor for. Out of 31 items, they only accepted 7… all of the clothing that I bought was less than 18 months old and most were listed in the «Top Brands We’re Buying» as shown on their website.
As I searched through the racks, I realized what the issue was. Most of my clothing more for a girl in their mid to late 20s and their racks were filled with clothing geared towards the younger crowd. There were a select few items that were stealworthy, but I didn’t end up purchasing anything.
Since I know who their audience is, I would consider coming back to sell my clothes in the future if I think I had anything that would interest them.

I have been shopping at Platos for a few years now and I can’t tell you how happy I was to stumble across them.
If you have yet to pop in and peruse, here are the basics. They buy and sell «gently» used «current fashion», «trendy» clothes, shoes and accessories. Brands like Hollister, American Eagle, BeBe, BCBG etc. You can bring in your old stuff and either use it for credit towards new stuff or get cash. HERE IS THE KICKER that a lot of people tend to leave snarky reviews about… the clothes brought in to trade NEED TO BE WHAT YOU WOULD FIND ON THE FLOOR! (Common sense is not always common practice people but that is why I am here. Lol)
They don’t take in ripped, damaged or outdated stuff (because they can’t sell it) and it is geared towards younger trendier fashion. Although I did score a SUPER HOT Tory Burch bag once. I digress…
They have moved from the little hole on a corner by the old KMART over to Greenbriar where the Five Below was next to 7 – 11. The sales associates are MUCH MORE ATTENTIVE than you have grown to expect from a Macy’s or Target. They know what’s hot and what’s in stock and are always there to help you stack up your findings or put together an ensemble with a smile.
Do yourself and your wallet a favor and stop in. You won’t be disappointed.
Whether you are a teen, a 20 something, or like me… a 40 year old with fashion sense and shopaholic tendencies… there is always something at Platos that you MUST HAVE!