US Post Office

Lobby is open 24 hours a day for automated mailing and retrieving mail from P.O. boxes. but there has not been a pen on a chain available in YEARS so don’t forget to bring your own. Don’t count on the mail being processed the same day in any way that is deposited in the parcel or mail slots– they must go home early because the stated pickup times are not honored. This location does not answer phones, period.

Entirely incompetent. Had a package misdelivered here, and instead of forwarding it to my post office, they marked it «mailbox full,» claimed they posted notice at the delivery address (in a different zip code, out of their delivery area, which they didn’t do), and then sat on it for a week during which time multiple redelivery requests (scheduled both online and through the main USPS call line) were ignored.
Was finally able to get shipper in contact with useful person at USPS central location (not this branch, which is impossible to contact) to have delivery refused and package sent back to point of origin. We’ll see if that actually happens.

Why is there no phone number listed anywhere for this location? The 800 number on their page is worthless – doesn’t let you talk to an actual person; and when your «signature required» package apparently has been on the delivery truck for 5 days – without any updates in their package tracking system since the package supposedly went out for delivery from the Falls Church location – you need an actual person to talk to! Tried the number I found associated with this location for passport appointments… A call center. They gave me the number they had for the Broad St post office… no answer, no voicemail set up (and yet another automated system)…so helpful. I get to wait ’til Saturday to trek down there to talk to an actual person because I work during the week. Likelihood of finding the package slim. This is what’s wrong with the USPS. No wonder they don’t want to give out actual phone numbers.

Do you have a PO Box? Don’t count on receiving your mail consistently. Do you get mail forwarding? Don’t expect to receive any mail forwarded! Do you have your mail on hold? ALL of your mail will be returned to sender. Seriously, ALL of it will be returned to sender, none of it will be delivered.
And if you try to call the main office and speak to any supervisors, you’ll be blamed for this post office messing up all of your mail. How, in heaven’s sake, could I be responsible for your postal workers not forwarding or delivering mail? I have nothing to do with it!
Regardless of how many confirmation numbers, tracking numbers, or documentation that proves they caused all of these errors, there is NO accountability, no integrity, no recompense, its just a bunch of people trying to cover for each other dismissing your issues and talking out their side of their mouth.
This is completely unacceptable for the USPS who should be the golden standard of mail services. Instead, they’re the incompetent fools who can’t simply match a box with a number on the mail. The square blocks go into the square holes, and the round blocks goes into the round holes. I think they missed that class in kindergarten.
Not to mention this is the most terrible location with terrible logistics. Its supposed to be a non-​delivering post office, like a «mini» post office that only services shipments and PO boxes. Dumbest idea ever. Whoever thought of this is stupid, should be fired, but they’re all government employees and hell must freeze over for any government employee to be held accountable.

Can’t get anyone to pick up the phone. I need to make an appointment for a passport renewal that needs to be submitted in person.

The parking and layout of this post office couldn’t be less convenient if they planned it. And there’s no drop box. And I cannot find the correct phone number anywhere.

ok this is pretty bad — wrong phone number on Unilocal and after finding the correct number– no answer and no closure message. After yesterday’s power failure, would like to save a trip if they are not open today at 1pm.
And we wonder why the USPS is in trouble. Lack of service.

Use the self service machine to avoid the crowds.

The phone number listed here on Unilocal is disconnected. The phone number that comes up on a Google search — 703−237−0873 — is a fax machine. The «Find a location» link on
just churns without opening a page. In another Google search, adding «phone» came up with 703−998−6826, which I called and it turns out that’s the Bailey’s Crossroads location. The guy who answered on the twelfth ring gave me the fax number again. When I told him that was a fax machine, he said try 703−237−0872. That was also a fax number. On
, it has 703−237−2690, which just rang and rang. In the time it has taken to try to find a correct number, I could’ve driven the three miles to the branch to find out why held mail wasn’t delivered like I requested online.

incognito… at best
if I didn’t have the address I would have passed it again and again.
And, to park, and walk 2 blocks to mail a letter is ridiculous — I thought these guys needed business? They should be coming out to my car at the curb and picking up letters… just sayin’
Hahaha and once I got inside I see the pickups are only at 1p and 5p?
WTF?
Lunchtime and end of business?
Maybe this is a mini station and I should feel lucky… yeah, that’s it.
It was clean…

Worst Post Office location in the state of Virginia! Avoid it if possible because there is never parking in the small lot and super long lines ever since they shut the Pimmit Hills location. The staff is super nice so we’ll go with 2 stars.

I hate this post office so much. There is never parking. You will seriously sit around for 5 minutes and try to snag a spot… and then another car will come in and take it. Ugh. I avoid this post office at all costs

I love the Falls Church Post office with it’s smiling and polite mostly female Vietnamese staff. Very efficient and they are able to process packages and whatever other business you have there quickly and without a hitch. Very clean post office with packing supplies and greeting cards all laid out immaculately.
Parking is around back and not very big lot, and is shared with the other businesses in the office building.

Nice new clean facility
Parking is kinda small