Lemay Consulting

I am a potential bidder for a property in Shrewsbury, MA (the «Property»). The property was listed as a sealed bid and purchase «As-​Is.» However, potential buyers are allowed the conduct home inspections prior to submitting a bid.
Following is a list of events:
May 18, 2016:
I scheduled with Mr. Gregory J. Lemay to conduct the home inspection on May 18, 2016 at 9:00 AM at the Property. I informed Mr. Lemay that this is a bidding process and we planned to submit the bid by Friday, May 20, 2016. The realtor, the listing agent, my husband were all present during the inspection. The inspection ended prior to 11:00 AM.
Mr. Lemay walked through the exterior and then the first floor. Prior to inspecting the basement, he requested us to make payments and sign the Contract for Service. He promised to provide the home inspection report by the end of that day, May 18, 2016. During the inspection, I accompanied him the whole time and took notes. Please note that the Contract for Service stated the inspection was from 8:45 AM to 12:00 PM. However, he did not arrive until 9:04 AM and left prior to 11:00 AM. I believe this is misrepresentation and do not meet professional licensing code of conduct.
May 19, 2016
I did not receive the report by the end of May 18, 2016 and I called Mr. Lemay on May 19, 2016 at 11:01 AM. Mr. Lemay stated that he had a dinner party the night before and did not get to the report. He promised to email me the report by the end of May 19, 2016. I also sent Mr. Lemay an email to make sure he has my correct email address.
May 20, 2016
My realtor informed me that she is ready to submit the bid by noon that day. I told her that I still have not received the inspection report. I called Mr. Lemay at 8:55 AM to inform him that I need to have the report prior to submitting the bid. Mr. Lemay told me that he will be emailing me the report in 10 minutes. However, by 10:30 AM, my realtor has to leave her office to submit the bid. I still did not receive the report. I emailed Mr. Lemay and stated that his report did not provide any value as I could not review it prior to submitting the bid. I requested a refund of the inspection fee.
May 21, 2016
I did not receive any response from Mr. Lemay, either by phone call, text, or email. I called him at 10:08 AM and stated my request for a refund. He claimed that he had already emailed me the report. Later I double checked my email, I did not see his report. He was very upset on the phone and even called me «crazy woman.» I told him that his service did not meet the professional conduct requirements in CMR 266.6.00 and he did not treat me professionally. If he had experienced difficulty, I have given him enough time to produce the report. Per his website, the report was promised same day or next day. However, the report was not received more than 48 hours after the inspection. His failure to provide the written report caused me a lost of opportunity to obtain other home inspections prior to submitting the bid. I requested for a full refund of the fees or I will file a complaint with the MA licensing board. He verbally agreed to refund my fees.
May 26, 2016
I still have not received the report nor the refund. I filed a complaint with the MA licensing board and received a docket # HI-16−015. Check the website
for updated status of this complaint. I also filed a complaint with the Consumer Affair’s office of Metro West to mediate the refund process. A word of warning, do no hire Mr. Gregory Lemay.

Greg Lemay inspected a home I am in the process of purchasing. He was very unprofessional and just swept through the house. We had to keep asking him to look at things that concerned us it was as if he was just wanting to say a few basic things and run out with his check! We were told we would receive our report that night as the inspection was very early in the morning and we did not, I called the next day and he said in a few hours I called again and he said later again. Finally we got it about 5 days later only to not receive the pest inspection. The one inspection we actually required the rest was for our personal knowledge now we have to have another pest inspection done last minute so the closing will not be delayed as he refuses to answer our emails and phone calls. I would never recommend him to anyone!

I had a multi-​unit building that Michelle Lemay was hire to inspect 5 units. She was reasonable in price, detailed in the inspection reports and very knowledgeable and helpful in dealing with the de-​lead contractor. I hope I don’t have any further lead issues, but if I do I would definitely use Lemay Consulting.

Greg from Greg Lemay Consulting did a home inspection for a house purchase. I have had many home inspections on other properties. The home inspection went alright, he was quick to go through things and made a point to tell me about what he saw. The 2 star review is because of the report. The report that he issues is NOT detailed at all. It’s a generic report from 1998 (as seen on the bottom right on the report) that he lists general clauses on the reverse side and references them in. The report was useless, I couldn’t tell what outlet needed to be replaced or what vent had a problem. Go else-​where, I should have seen this link before choosing him:

I used Greg and found him and his wife to be very thorough and knowledgeable. I used them for both home inspection and lead inspection. They do offer an incentive if you do both, so that was good.

Basic home inspector — did the job to find any major issues. This is our forth property we are purchasing in two years. Our normal inspector could not make it so we referred to Greg. His write up and inspection were not up to out normal standards. Quick turn around with his hand written findings report… If we had more time we would have gone with another inspector.