I am the QUEEN of dollar stores & shop at many of them. I can safely say that THIS Dollar Tree is a ghetto. It is poorly staffed by generally utterly disinterested people, incl. the managers. The displays are a bit illogical & often disorganized. In the winter, I watched as a giant hunk of ice nearly hit a customer as she entered. When the cashier told the staff member who was sweeping at that moment, he just looked at her as if to ask, «And what would you like ME to do about it?» When I tried to return something that didn’t work, I was treated like some sort of criminal who was trying to cheat them out of a bottle of fabric freshener. How dare I? Then I had to go back to the shelves THREE times to get something for which the cashier could do an even exchange because they wouldn’t refund my money even thought the thing was BROKEN. Even though I explained that I had been out of state for several years & didn’t know what was taxable & what wasn’t anymore, she just looked at me & said that SHE wouldn’t know until I brought her an item & she tried to run it through the system. Seriously? She called over the manager & he looked at me as if I had 3 heads just for asking. Ghetto, ghetto, ghetto. There are so many dollar stores around, incl part of this chain, that there is simply no reason to age yourself shopping here.
Wonderfully W.
Place rating: 5 New York, NY
Love this store. Every time I’ve visited throughout the last two years, I’ve never once encountered a person with an attitude — quite the opposite! I’m not sure what sort of service people are expecting to get… yes it’s nice when a cashier thanks you but truthfully do you know how little cashiers earn in pay? And the money you spend at this store or any for that matter doesn’t go into their pockets… so unless they’re unnecessarily rude to a patron, then I don’t see any reason for them to thank you. Found everything I needed here and more. I was hosting a dinner for twenty and came in here for plastic cups as I had forgotten that off my other 99c store list and walked out with a cart full. Purchased most of my groceries here all for a dollar. Everything totaled $ 68. Had I gone to Shop & Stop as I had planned to, I would have spent at least double that.
Valentina S.
Place rating: 1 Rego Park, NY
Liked the store and products, hate hate the service. The amount of attitude I got from both cashiers(barbara) was nuts.
Jessica P.
Place rating: 4 Middle Village, NY
I preferred this store when it was Deals. Now that everything is a dollar, there’s a lot more useless junk and all of the cleaning supplies come in super small bottles. Some of the girls who work here are rude and never say«thank you» when the transaction is complete. I always say thank you when I’m getting my change or picking up my bags and they just reply: «you welcome» instead of thanking me for shopping there. What I do like is that it’s super close to my house and it’s never really crowded. My kids and I go in a few times a week to wander around and never leave empty handed. The managers are really nice and helpful when you need them!
Marie G.
Place rating: 3 Middle Village, NY
So, this was my first visit to Dollar Tree since it was converted from Deals. I thought Dollar Tree was supposed to be a bit of a step up from Deals?! This is definitely a step DOWN. I miss Deals already. Dollar Tree is supposed to sell flowers. They don’t here. They still sell balloons like Deals did. Basically, it’s still the same store but with LESS variety. They have more cheap stuff now and less name brands. All they did was switch all of the product around, space it out really wide and move the shelves around. I was quite annoyed when I walked in and saw the«slight» change when they were hyping about this change for a month. LAME!