Valvoline Instant Oil Change

Valvoline is a little more expensive then other places, but the service is very good. I have been to this lovation a few times for ordinary services or oil change. Staff is friendly and professional.
The only thing I’m not 100% satisfied is the hours of operation. I will be back again for sure!

Always very efficient and professional service. Reasonably priced and always in and out in 15 minutes or less.

Very friendly. Took about 10 minutes to get my oil changed.

I usually go to the valvoline in Marlborough but I was closer to this location the other day so I figured it was just more convenient. Usually valvoline is really fast and efficient (from my experience in marlboro), but that was not my impression from this location. Maybe this one isn’t as well staffed but it look about 25 minutes from start to finish, which isn’t horrible but it’s typically like 10ish minutes.
One person greeted me, took my info and walked away to help with the one other car in the there. Then 5 minutes later a girl comes over, opens the hood and does something. Walks away. This little rotation repeats itself a couple times except in the middle no one was doing anything to the car for like 10 minutes, and then they finally had me pay. Usually they do they whole blinker light checks and all that, but not this time for whatever reason. The staff seemed to be mostly focused/​distracted by the other car. so yeah don’t think I’ll be visiting this location any more

The $ 10 coupon is a scan. They charge $ 40 for a regular oil change, which is $ 10 more than other places. Not a honest business practice.

A month after my oil change and air filter replacement at Valvoline, I ended up having to take my car into our long-​time mechanic (for an unrelated issue) while I was back home. He informed me that whoever replaced my air filter (Valvoline) had put it in backwards and it was completely roasted. This explains the strange smell I was beginning to experience when I put my AC on. For a place that charges as much as they do for their services, I would expect more. I will be looking for a new place for my next oil change.

Quick, easy and painless… thats how an oil change should be. The staff was friendly as well. I’ll be bak in either 3k miles or 3 months, whatever comes first.

My car had a slow oil leak that they were unable to resolve after an oil change. Turns out it was the aftermarket filter they used which leaked around the gasket. Brought it to the dealer and had another oil change and everything is fine. I did bring it back to Valvoline and they were polite enough but still were unable to resolve it.
Back to the dealer for me from now on.

As someone who has dreaded oil changes since becoming a car owner, I never thought of them as being convenient. Each time I’d schedule service with the dealership, and wait in some waiting room for an hour or so while they took their time getting to my car. It would become a whole deal.
Let me tell you that it doesn’t have to be this way. I finally decided to try Valvoline Instant Oil Change because my car is a 2005 and I just don’t care about dealing with the hassle. I was glad I went.
The service was great. I sat in my car while the mechanics did their business. The whole thing took maybe 12, 15 minutes tops. I opted to go with a pricier oil because I had a coupon. They topped off my power steering and transmission fluids as part of the service.
This place is a gem. It has transformed something that used to be an inconvenience into a joy. If you are a person that believes time is money, and dreads oil changes, then visit one of these locations. I will never sit in a dealership waiting room for an oil change again.
Fun fact: There’s a Unilocal coupon for $ 10 off if you check in.

I was in and out in about a half hour WITH a check of my A/​C system. Standard oil change, check the tires and all fluids, yada yada. Unfortunately, they couldn’t help me with my A/​C issue since my compressor is shot but at least they didn’t charge me for looking into the problem so kudos there.
One less star for customer service. I don’t expect all mechanics to be jolly but this guy seemed more annoyed to be working with me and when I was asking questions. I prefer locations that have a more experienced and dedicated customer service rep working the car doors instead of doubling as a stand in mechanic, this guy was doing both. I don’t know if someone called out or not today but talking to customers shouldn’t be something he is doing on a normal basis.
Easy to find off Rt 9 and if you need to head back towards Boston, there is a turn around road less than a ¼ mile away. Bonus $ 10 coupon for checking in, woot!

Aces all around. I had a problem with replacing my headlights (excessive rust and generally lack of adequate knowledge), so swung by this Valvoline to see if they could give me a hand. Within 3 minutes of explaining my question /​issue, they were already trying to solve the problem. 15 minutes later (i was in a slight time crunch), they had solved the issue for one of the headlights and trying to work through the rust on the 2^nd one, before I had to run. 3 guys came through to help out, one being the Assistant Manager. So the issue is kind of resolved for now, but had i given it more time, it would have been completely resolved. These guys were great, and will definitely be coming back here for future maintenance.

Granted, it’s more expensive than the average oil change, but not having to sit around a nasty auto repair waiting area is great! The people working there have always been nice and have been honest in telling me if there are issues with my car.

I hate dealing with car maintenance. I like convenience. And I really enjoy good service. For all these reasons I have to applaud the Valvoline, which I used for the first time this morning with my car screaming it was 3,000 miles over its oil change time. This may not be for everyone, but here are my thoughts:
1. It’s Expensive. If price is the biggest driver for you — Valvoline isn’t the best option for you. Simply put, the cheapest oil change is around $ 35 so a decent premium on the $ 19.99 oil changes out there.
2. It’s easy in and out. I hate waiting for an oil change. I pulled into Valvoline at 11 on a Sunday and was done within 15 minutes (perhaps less). I stayed in my car the whole time.
3. The employees were helpful/​informative. As soon as I pulled in they were available, explained my options, and started working. No pressure to do anything more than I wanted.
4. They top off al your fluids. They fill your tires, and they will offer said service between oil changes, gratis.
Overall, it was a really good experience and I certainly won’t wait until the last possible second to get my oil changed next time (ok, I might but when I relent I’ll almost certainly go here). Convenient, clean, informative workers, and quick. Can’t really ask for much more. I can’t vouch for other Valvoline’s but this one has won my business.