Hilton Garden Inn Freeport Downtown

This hotel is in a great location with good food at the hotel for dinner and within walking distance to many more restaurants. Staff were all very friendly. Gym was decent, a bit small, but has free weights and cable pulley machine along with the usual cardio equipment. Very close to all the shopping and in Freeport.

What a tremendous staff! My wife have been coming here over the last few holiday seasons to visit family. Many of the staff members remember us and greet us as if old friends, despite the lapse of a year.
The rooms are always clean and the staff always attentive to requests.
The breakfast selection is great — and, the small restaurant/​bar has wonderful, well cooked menu selections. We will keep returning.

Excellent little hotel in the heart of Freeport. The staff are what make this place terrific. Shout outs to Sarah at the front desk, Amanda and Danika in the bar. They are always there to make your stay special. The lunch and dinner menu here are also excellent. We have tried everything on the menu and enjoyed it all. Locals stop here to get the clam chowder on their way home. The wine list is limited, but they usually have a special list of added wines to try. There is also entertainment in the bar of a high caliber on occasion.

My wife and I have thoroughly enjoyed our stay at the Hilton Garden Inn downtown Freeport. The hotel is in a great location that is within walking distance of LL Bean, shops, restaurants, pubs. The best part about this hotel is that you can leave your car at home and take the Amtrak Downeaster which stops just a little more than a block from the front door! The staff will go out of there way to make your stay fantastic and there is a free breakfast. At night they have a full dinner menu and a fantastic bar with local brews on tap. The rooms are clean, comfortable, and modern with large TV’s and beds that allow you to adjust the padding to your comfort level (it is not a sleep number bed but it is the same concept). Do your self a favor and stay here if you are in Freeport Maine!

Another great stay here in Freeport at the Hilton! This place is just in the right spot and I would state it as «main street is at your hotel room door» considering you can walk about 50 feet and be in the heart of the outlets. It is down the hill from LL Bean and within very quick 5 minute walking distance. Plus this place is a really nice hotel with very spacious rooms (the King suite is huge!!) and a very friendly welcoming staff which is nice. Plus the facilities like the pool, outdoor fireplace, lobby bar and breakfast restaurant make it extra special. Everything is updated and modern and clean and there is adequate parking across the street. Plus they have free WiFi for Hilton Rewards members which is high speed and the staff can help with nearby attractions and restaurants. Plus even better, the price is excellent for what you get, a comfortable room and nights sleep!

We went to the breakfast buffet on a weekday morning, with a group of friends. We are from out of town, but pass through Freeport often. If you want totally reheated, cold, dry sausage, bacon and ice cold hash browns, please feel free to eat here. The eggs cooked to order were good, but the rest was so terrible, that it was not a pleasant breakfast at all! Beware of the food here, and go somewhere else!

Although the service here is great, the comfort is lacking. The people are very nice and helpful so I hate to give it a bad rating but if I don’t, I feel they will not improve. So what they can improve on:
1) Cleanliness: The dishes in the dining area are dirty. Coffee mugs are black so you can’t see the stains unless you look closely. The glasses for water and juice are also dirty and so are silverware. I always have to wipe it down before use.
2) Comfort: The blankets are so thin. I need to crank the heat up to 76 in order to sleep somewhat comfortably. Also, if you’re a light sleeper like me, request a room facing the parking lot. There are train tracks behind the hotel.
3) Wifi too slow! It’s as slow as dial-​up! I don’t even bother using the internet when I’m here.
Other than that, the hotel is in a great location for shopping and restaurants. You can also take the train into Freeport and not need a car for the entire trip. If they could just improve on the 3 points mentioned above.

For our 15^th anniversary, my husband asked me to marry him again and this is where we had our reception. It was amazing! The space was perfect, the food was great and the hotel staff were wonderful. We stayed in one of their suites and it was pleasant! They made this special event an amazing evening. Definitely recommend this hotel for your special day!

Well lit parking, clean, conference rooms with ample seating. Rooms are adequate with three towels, but hygiene supplies are perfect. The pool and jacuzzi are immaculate. Will be back, especially for weekend breakfast buffet !

I am so impressed with the Hilton Garden inn in Freeport. My boyfriend and I both have physical disabilities, but I was determined to book us a night in Freeport to enjoy the last weekend of summer. I was a little nervous as to what it would be like getting around Freeport. I knew this hotel was close, and I had read there was a shuttle to and from the Amtrak station that goes directly into Freeport, but everything seems closer when you’re driving… and we just know nothing is ever simple!
The staff at the Hilton took care of us, and put all our concerns to rest. We checked into our room Saturday afternoon, and although I had booked the romance package, there was no wine in our room, or the promised breakfast coupons. I spoke briefly with the front desk, and that evening we were comped 4 small bottles of Prosecco, 2 of which we drank at the bar, and the other two were delivered to our room. The breakfast coupons were provided with no argument.
The bartender was very friendly, as were all of the staff members we came in contact with over the weekend. We utilized the free breakfast buffet (usually $ 10.95 per person). The food was really good! They have omelets and corned beef hash cooked to order as well as bacon, sausage, and assorted cereals, yogurts and bread products.
There is also free fruit water, tea and coffee in the lobby all day, as well as a pantry for other snacks and essentials you might need during your stay (we bought orange juice for mimosas in our room while we got ready for the day!)
(NOTE to tourists: Everything closes early in Maine, so plan to stock your room or drink at the bar if you want to imbibe post 9 p.m.)
At first we found it a bit difficult to get to and from the hotel from Main St. but then on our last afternoon we discovered a MUCH easier way to get there, down the hill (significantly less steep than the way we had been going) from Wilbur’s Chocolates, the hotel is directly on the left.
When we checked out, the staff kindly held all of our bags for us, and organized a special shuttle for us to get to our train on time. The driver was very kind and did not say one word about having to load up our mobility devices, and brought all of our bags right up to the platform for us!
As for the room, it was very comfortable, and accommodating. The shower, is always a challenge in accessible rooms, as there was a bath tub with no shower chair, and the shower head was high and pointed out of the tub, which made it impossible for us to use without contacting someone to lower it. What I did find to be nice was that the shelf of towels, hair dryer, and hanging rod was all lowered and we could actually reach all the amenities, so that was very nice and added to the positive experience! Even the toilet flushed on the side away from the wall so a person in a wheelchair could access the handle easier.
all in all we had a WONDERFUL stay here, better than I even anticipated, and we will definitely be back. I can’t wait to come back for some Christmas shopping. Next time we will plan to utilize the pool and hot tub!

Very nice hotel & walk to outlet stores & nice restaurants !!
Friendly & helpful Staff

Great hotel within walking distance to all the Freeport shops. Staff was friendly and very helpful with any local advice. Also they were able to change our room last minute to something that better suited my family needs. They have a great pool and Jacuzzi, as well as a nice little bar and restaurant. Although we only stayed for a night we loved staying there

The greatest asset here is the staff. The hotel itself is clean and pleasant. The waitstaff for breakfast went above and beyond. They were attentive and pleasant. Above and beyond what one would expect.
I wish the pool and jacuzzi were open past 10 to accommodate adults. That was definitely a downside. This was disappointing but would stay again.

We were in need of a room to extend our vacation in ME about 2 weeks before this August night we stayed and found a double queen handicapped room at this hotel. The staff was friendly, the pool was nice, and they were accommodating with room requests. However, the air conditioner was either super cold or super hot… we had it set to 75, it would blast cold air for an hour and then turn off and get sweltering, then kick on again. We either froze or sweated the whole night. The tub was beat up, there were socks and old stuff under the bed, dust around the perimeter of the room and a rip in the dust ruffle. The train tracks were 10 feet from our window, but we never heard a train. A huge positive — the location was really really central. 4 adults were on the room reservation and there was only enough coffee in the room for 2 cups, but there was plenty of free coffee in the lobby and it was yummy.

This is our first trip to Freeport — actually to Maine. We stayed here two nights. The front desk was friendly and accommodating — let us check in early. We basically put everything in the room (which was very clean) and went shopping. This hotel is within walking distance of shopping, eateries, and the new movie theater. We stopped back at the hotel before going to dinner and a movie. The bed which is supposed to have duel controls to adjust from soft to firm did not function. While we were out for the evening, the front desk said they would have maintenance look at it. We arrived back at the hotel about 10:30 pm and the front desk said they would move us to another room, but it was so late. However, after being almost swallowed by a mattress, I was awake at 3 am and could not get back to sleep. At 7 am., we visited the front desk again, and they did give us another room. They did not charge us for the first night and gave us a complimentary buffet breakfast — it was very good and the waitress was very friendly. The hotel wanted us to be satisfied, I think they succeeded. If you visit this hotel, check the mattress before you unpack all your stuff. It will save everyone’s sanity.

Anytime I go to Maine, I try to stay here. Although it’s not exactly close to Portland, it is close Bath, where I typically conduct business, and it’s right in the middle of downtown Freeport.
To start, guests are always welcomed with fresh warm cookies upon check-​in. The staff has always been nice and accommodating to my needs. The rooms are spread across three floors, they are modern and clean with flat screen tv, comfortable beds, and clean bathrooms.
I’ve never eaten dinner at the restaurant before, but breakfast is nice. If you are not a gold member and have to pay for breakfast, you can get pastries and fruit for about $ 5, or you can have a hot breakfast including made to order eggs for about $ 10.
The bar is nice, stocked with some good local beers and a couple tv’s. They also have live entertainment occasionally.
Parking is across the street in a private lot.

I had my wedding here and they were wonderful! Kristen was so helpful and with me every step of the way. I had a stress free wedding thanks to the Hilton.

This is a great spot to stay if you’re spending a night or more in Freeport.
Close enough to walk to many of the shops and restaurants in the «downtown» Freeport neighborhood.
It is a newer Hilton Garden and nicely appointed. We have stayed at this location a few times for a quick getaway or an event at the LL Bean outdoor concert stage nearby.
The staff is particularly friendly and accommodating in typical «downeaster» style.