Hisham’s Towing

Worst place, worst people. Don’t know how to be polite and address issues. Last time I got my phone stolen when I went to pick up my car and today my laptop was missing. Filed and police report. Please be aware, this company has hired some very bad employees. I dont even know how and where will I get my laptop, or am I ever going to get it again or not?

Called AAA to get my car towed from an underground garage with a very tight and steep driveway. First tow company would not even try to help me, saying it was impossible to get the car out. Called AAA again and they sent two trucks from Hisham’s Towing to my location to assess the situation. Both drivers (Quebec, and Lima were the names on their uniforms) went above and beyond to help me out with my situation. Could not have been happier with their friendly and expert service.

Honest, sincere and nice employees. Also a really clean lot. Even though it’s huge the place was well kept for something this big. Lotsa cameras so the employees don’t mess around. Done business with them many times, also they have auctions on Thursdays. Come with cash, always good cars on this lot.

I wait for this towing truck more than a hour it was send it from AAA I keep calling to see what’s going on why it take so long and AAA say there was no response from this, stay away from this company it’s enough with the broken car !!

Friendly, what you’d expect from a tow company. Kinda got that same service as if I walked into a pawnshop feeling, if you know what I mean, but it’s what’s expected from a tow company. I had to fax over some information twice. Would’ve been nice if they had called me to let me know the release form wasn’t properly filled out the first time. But, it’s what you’d expect from a tow company. I’d reccommend them.

These guys are snakes and should be shut down.
My car was towed on 4/​21, I picked it up ⁴⁄₂₂.
When I picked up my car, the center console and seat-​side pouches had been emptied and the contents strewn across the passenger seat/​floor. I have two auxiliary latching boxes behind my driver/​passenger seats that had been looked through as well. I have TWO wallets in there, one had been removed from the passenger-​side container much to my distress.
The desk attendant (John) confirmed that the car was locked when they brought it into the lot. John also said he didn’t know anything about the towing process and I would have to call the tow manager, Tony, to ask about my items. But he did mention that one of his guys had seen «a wallet» in the compartment near the speakers.
Tony the tow manager puts me through this rigmarole about how his guys have been with him a long time and they are all good guys, integrity blah blah blah. «It must be my mistake, I must have misplaced the item.» Since he «looked at the tape on 16x speed» and didn’t see anything, it must be my fault.
I hit him with my knowledge of «his guys» looking through my closed compartments and moving all my items out of the center console. The story changes to how he’s a hard-​ass manager and would immediately fire any of his guys who were caught messing with a customer’s items… now he’s on my side.
He then «looks at the tape» for the second time, «talk to my guys» for the second time. Eventually he calls back and gives me some useful information, indirectly telling me where the wallet was moved to, that his guy had seen it sitting above the speakers and maybe it fell into the back seat. It had been rifled through and tossed into the back trunk area of my Nissan 350.
Hisham’s Towing are not to be trusted, and you should do whatever you can to avoid doing business with them.