Alfred Angelo Bridal

My sister and I decided to drop in yesterday (12/​05/​2015). We figured we probably needed an appt but just wanted to look at their selection of dresses. We were greeted nicely when we walked in the door but that all changed when we said we didn’t have an appt. One woman asked when my sisters wedding was and when we said October all of the women started talking to each other, in front of us. They were so rude and saying things like «October?! Well she still has plenty of time, why is she here!», «we don’t have time to deal with them», etc. Obviously we heard ALL of this and my sister leaned in and said «can I just LOOK at the dresses??». They dismissed us and said «well, ok».
Nobody offered to make us a future appt or even told us we could just look. They were so rude that she will for sure take her OCTOBER wedding dress plans elsewhere!

My stylist was Lydia and she’s incredibly Patient! I didn’t feel rushed, or that I was bothering her with trying on so many dresses.
I first came into Alfred Angelo back in the summer and tried on many many dresses. Non of them spoke to me. Lydia pulled one last dress that I didn’t want to try on because I was tired and hot. But everyone said its just one more. Needless to say it become THE ONE! My aunt told me to hold off since my wedding wasn’t for 14 months. I came back in on 11÷28÷15 because they were having an awesome Black Friday sale. Lydia once again helped me and she remembered me. That was very nice! Again, I tried on many dresses. Put the dress on that I found back in the summer. I was still in love. She let me parade around the store in the dress and there was no rush to get it off and check out.
The only thing I would suggest is an update to the store it’s self. The outside is very nice. But the inside the carpets are dingy, the dressing rooms need some new paint.
But over all everyone is very nice and helpful! If you want someone patient ask for Lydia!

I had a half day at work so why not go check out bridal stores while most people were working and hopefully it wouldn’t be as crowded. So it was a last minute errand and I didn’t have an appointment. My friend and I walk in, we are greeted and asked if we have an appointment. I tell them no, do I have to have one. Their response «I’ll check if we have a stylist available.» Well that caught me off-​guard as there were three women working and ONE customer in the store… so they checked their schedule to make sure someone could help me. Seemed a bit… inconvenient at the moment but I was helped nonetheless. Lydia was helpful, she gathered dresses for me and assisted with the dressing up. I wasn’t asked many questions: What do you like? What do you dislike? Rank this on a scale from 1−10…you know, those important questions. I asked a few alteration questions and none of the women had an answer. I left without a dress but Lydia brought me two that were amazing and fit the style I wanted and am still pondering. This was my second dress shopping experience so I may have to look at the Alfred Angelo closer to home (Arlington/​GP). Overall, the dress selection is awesome, very traditional dresses and very unique dresses… the price points are pretty good too. I’d check it out. just might make an appointment or call first so you don’t get that awkward look when you walk in!

I received a call from the regional manager, who genuinely reached out to me in regards to my terrible experience. It felt good to know that the company itself actually does value their clients. After listening to my complaint… she sincerely apologized and granted me a full refund.

My wedding day was in the beginning of February, I ordered my dress in mid-​September, the order status website predicted I’d receive my dress about mid-​December, I didn’t receive it till mid-​January. Talk about rushed! The website never updated the status nor to estimated delivery date. Come to find out, there was a discrepancy when processing my order which contributed to the late arrival. but nobody thought to inform me or do anything about it. I could’ve probably been better prepared for the weekly appointments from the day it arrived to my wedding day. because I have nothing better to do during the weeks before my wedding (sarcasm).
As previously mentioned, I’m pretty well endowed in my upper area, so I had to go a few sizes bigger to accommodate. Measurements were taken in the main key areas of my body, assuming the dress would be close to my size when I receive it. The dress was too big. so we had to pay for numerous alterations. They kept assuming I was losing weight. but every week?! After I insisted that the late arrival was not my fault (I know right?), they decided to take care of the rush alterations fees. Eventually, the repeated alterations led me to my final fitting at the Arlington store a week before my wedding. definitely not ideal.
I forgot to mention that I live in Dallas, Texas and my wedding was in Orlando, Florida. This inconvenient delay screwed up our plans of shipping the dress ahead of time. The dress traveled with me on the plane. If that wasn’t a hassle already, my dress obviously got banged up during my travels so that led to more steaming. and steaming fees.
It was a stressful and exhausting experience! And it seems like after they make that sale, receive the deposit, and record your credit card information. they don’t care about you and they’re not as attentive. They don’t go out of their way to ensure you’re completely satisfied with your rather large and very memorable purchase. The confetti certainly does settle right after you receive your first credit card confirmation.

My experience at Alfred Angelo was great! As soon as my parents and I walked in, we were greeted by Areej. She was so sweet, kind and helpful. She picked a variety of dresses and I appreciate her patience with us asking about different options. I loved one of the dresses and it’s at the top of my list. I will definitely be asking for her from now on anytime I visit this store! Thank you Areej!

I was satisfied and feel like a bride when im here. Make sure you asked for Dori.
I just passed by the stored while shopping and decided to give it a try. Since the reviews on google was terrible so i didnt expect much. So i came in and tell them if they can fit me in for a quick appointment. Dori one of the consultants was super nice and patient. I was pretty picky since i need two dresses for my wedding. Dori pulled out dresses that i really like. I ended up getting three dresses instead of two.
The price here is super reasonable and below my budget.

I was in town from California and my future sister-​in-​law was here from Canada, so our salesperson, Katelyn, had every reason to believe that she would not be making a sale with us. Despite this, Katelyn treated us as VIP’s, with every bit of enthusiasm to be expected from someone who was about to sell 10 wedding gowns. We had the best experience. Katelyn knew her product and knew what alterations could make the gowns we tried on into the gowns of our dreams. At least one of us will be purchasing an Alfred Angelo gown for a 2015 wedding. I will emphatically recommend that all of my friends shop at Alfred Angelo based on the experience I had.

I visited the Garland store yesterday and it was a complete waste of our time. Upon entering the store, the receptionist/​consultant didn’t greet us, instead looked annoyed that we were there. She asked what shape we liked and my size and pulled 3 gowns, pulling one off the mannequin and tossing it into the dressing room. It was in a ball on the bench, all topsy turvy. She pulled sizes that were way too small and wouldn’t even come up on me. She didn’t help with the fittings at all. She went back to the front while we tried to figure out how to get into the gowns. One of the gowns she gave me had yellow sweat stains on the armpits. When I found one that actually fit I wanted to try a veil and she handed it to me and walked off. She made no effort to talk to us or to make the dresses look appealing to us. As a bride, especially knowing how much everything costs, people have given great customer service and actually acted like they cared. The store was gross with stains all over the carpet and couches. If I found a gown that I liked, I would not have bought it there. I would not have spent any money in that store.
This was my first time to try on gowns and it was terrible.

Had a very poor experince at this store. Not a good selection. And, very pricy. I told the lady what I didn’t like and she brought me everything I didn’t like! Also, She asked my mother who was buying the dress. Which wasn’t appropriate. When she said the bride was. She goes oh thats so sad!
I then told her I was done tring on dresses and left.

BRIDES BEWARE — GO SOMEWHERE ELSE!!! I would never recommend this place to anyone. I am thankful that I didn’t purchase my wedding dress here (I got it at Terry Costa)…but I did get the bridal party dresses here. They are so attentive while trying to sell you something, but once they get your money, they turn into different people! First the lady that ordered the dress didnt charge us the sale price instead it was full price. When I brought that to their attention they told me there was nothing they can do… uh I dont think so, you WILL give me my $ back. Then, when placing the order the girl told us that there was no need to rush the dress that we will have plenty of time for alterations… wrong again. The shipment date kept getting pushed back and they tell you that there is nothing they an do about that either, that it’s not their fault, & that we can just pay for rush alterations which is more than 3 times the amount of the rush delivery. Not doing that! I’ll take it somewhere else to get altered. THEN, my daughters flower girl dress came back and it looked terrible! It was all wrinkled, the ends were ragged, & the actual floral appliqués were hanging off (because apparently that’s the shippers fault, not theirs) but I can pay to have it fixed they tell me. Nope, I will not. And lastly you can NEVER get them on the phone. They say it’s because they are helping other brides but I’ve been in there when it is just me and there are 2 – 3 other employees just standing around, they are so rude and condescending and the «it’s not our fault, sorry about your luck» attitude is not something I would ever want out of a store where I am spending that amount of money.

We went to see if they had a dress for my sister and her upcoming wedding. We had our appointment all wrong. Wrong day, wrong time, but they were still able to accommodate us.
The lady that helped us was very nice. By this time, my sister had tried on a few dresses at other stores and hand a better idea of what she liked and didn’t like. The lady listened, showed her a few dresses and then we were off the try some on.
Our sales lady would clip and tuck and add straps, sleeves, and whatever else was needed to make an almost great dress, a great one. She went over what was possible with alterations, what wasn’t, and pinned dresses to help show more of what it would look like. We went over the timeline of when the dress would need to be ordered so things wouldn’t be rushed, went over costs of alterations, and followed up with us about a week later to see if we had any questions.

I have had a really good experience with Alfred Angelo thusfar (but will certainly update if anything changes).
I went in about two weeks and tried on dresses. I had made an appointment, which turned out to not be on their calendar, but they helped me right away nonetheless. Parry was the lady I worked with and she was very sweet and knowledgeable. I decided on a dress and put down the deposit. As the days went by, I started to think that maybe I had settled and not purchased a dress I really loved. I was browsing through my bookmarks on my computer today and realized I never actually tried on the dress that I went to Alfred Angelo for in the first place! I got a call from the store and they said no problem, come on in and try it on… so I did, and it was BEAUTIFUL! The worked with me to cancel my previous order and put the money I had paid on that deposit towards the new dress. They even let me purchase the dress today while giving me the sales promotion that starts two weeks from now since I brought in the e-​mail I had received about it! Very awesome. I was very satisfied with their customer service and knowledge at this location.
The store overall is very clean and organized, although some of their dresses can be pretty dirty, so I probably wouldn’t buy a sample from here (if you are even able to). They also have a great selection on bridesmaid’s dresses as well that will fit nearly every budget. Definitely worth checking out!

It was fine. They were nice and were able to get me in on short notice (although the person I talked to on the phone said they were IN Firewheel which is not true, they are in a strip mall accross the street.) Once I found the place, it was certainly more chill and clean than any David’s I’ve been to but I do think their selection is lacking. She measured me and then basically sat me down with a catalog and had me point at things. Fine, but when I pointed to something that they didn’t have on hand in my size, that was it –end of discussion. Shouldn’t she have offered to find a location that did have it or something? So it ended up that I tried on a bunch of stuff just because it was in my size, not necessarily because I liked it at all.
Also, I don’t think my consultant quite knew how bras work because she mesured my whole bust and then got me a longline bra in that band size. So even though she got me a smaller cup size, it was still too big and the dresses didn’t quite fit right. I didn’t do the math until we’d left and I was like DUH! But all in all, it was as pleassant as trying on dresses I don’t really like inbetween bouts of sitting in a dressing room in my underwear can be. I find that their dresses are just too fussy, all I wanted was something simple (no excessive sparkles,) not crazy expensive (everything I tried on was at least $ 700, not pricey for a normal bride but I personally do not want to pay that much for this thing) and accomodating to a thick bride such as myself but Alfred Angelo didn’t quite fit the bill.

I came in for my appointment with the assistant manager who doesn’t recieves credit because she has no sales goals so I wanted to give her some credit for doing an awesome job. I know that there isn’t much to helping someone into and out of countless dresses and throwing in complements profusely but when she did these things it felt genuine. I hope I get her name right but I think it was GIGLI. Ask for her when you make an appointment. Gigli helped me find my dream dress and she helped my sister find a bridesmaid dress in a style and color that looked ao beautiful that I changed my wedding colors slightly so that she could wear it just like that. I left my appointment with 10 instead of one thing accomplished! Things really do fall into place.

I was sad to leave this place when my work with them was done.
The store is clean and smells nice, which is more than I can say for just about ANY David’s Bridal. If David’s is the Wal-​mart of bridal apparel, Alfred Angelo is the Target.
The staff is friendly and attentive. When I walked in, these ladies knew my name, and I swear I wasn’t a needy bride who was there all the time, either. The lady who helped the the first time I was there came to give me a hug every time I visited. We got all the bridesmaid dresses here as well, and they were all perfect.
The alterations people were also very nice. They do a lot of designing their own bustles, and I got a gorgeous one that was perfect with my dress. I think she called it a «combination» bustle. I have heard on other sites that they are overpriced, but I wouldn’t know. After I had everything else handled there so smoothly, I wouldn’t have trusted my dress to anyone else’s hands.
It was a perfect bridal shop experience. Go. The end.