Not only an overpriced store, but I went there and found a piece that I wanted to give my wife for her garden. The piece was for sale, but had a faded tag. The proprieter not only couldn’t give a price, but wouldn’t even allow an offer. Wouldn’t sell an item in his own shop because he couldn’t read the tag. Don’t fall in love with anything you want to leave with even if you’re willing to pay.
Geheimnis V.
Place rating: 3 Austin, TX
Rough & Ready packs a surprising amount of goodies into their store. There is so much to look at that you can easily spend an hour just looking. I’ve found their prices to be pretty standard, nothing over-priced but nothing a real bargain, either. We do usually find one or two items that we need though, a lot of items are merely a buck or two so it’s easy to find something you need. I do wish they were open on First Fridays. You’d think a downtown business would want to capitalize on the added foot traffic, and if they were open I would definitely go there! But instead we only go when we happen to be downtown anyway. But when you are in the neighborhood, this is definitely worth a stop even if you’re only browsing. They have everything from smalls, books, furniture, signage, and local oddities.
K. M.
Place rating: 1 Georgetown, TX
I’ve shopped many antique stores and this place is way over priced. But that’s not what’s prompted me to give a bad review. It was the HORRIBLE customer service — by one of the owners, no less! This place is a co-op, so the«owners» of the booths take turns manning the store. The day I was there(a Sunday in mid-October) the woman at the desk was either in a foul mood or is just that way naturally. I asked a couple of questions about a cowboy hat my son was looking at and decided against buying it because I noticed it had a couple of small(moth?) holes in it… and wasn’t worth the price. She acted irritated that I wasn’t going to buy it after all. Then — here’s the bad part — my 75 year old mother wanted to see a clock. She asked the woman would she wind it to see if it actually worked. She was told«no.» So, mom asked if she could wind it herself. She was told«go ahead.» Well, the winding mechanism proceeded to fall out of the clock. The woman working just sat there watching my mom feel bad that it happened and frustrated that she couldn’t fix it(even with my teenage daughter’s help) and made no attempt to help my mother put it back together. She was obviously annoyed. I went over and said I’d take care of it. The woman promptly said«it was fine till your mom — or whoever this is — touched it.» Well, that just sealed the deal. No one talks ugly to or about my mother! I said, «Ma’am…things happen in the course of business, and if you were concerned, you shouldn’t have said she could wind it.» I gathered up my family, put down any potential purchases and began to walk out the door. The woman said«I hope you’ll come back…» PLEASE! Are you kidding me? After that, I will NEVER walk in that store again, and will NEVER recommend the place to anyone! Shame on anyone who treats any customer this way!!!
Kelly C.
Place rating: 5 Georgetown, TX
I have found so many gems at this great antique store and have always been pleasantly surprised by the friendly customer service. Like most antique stores, there are some items that seem over priced, but compared to others, Rough and Ready has a much larger assortment of fairly priced items and some great deals! I shop here for props for my photography, décor for home and gifts for friends and I could(and do…) spend hours in here browsing for goodies. Definitely a spot to stop if you are touring Georgetown. You won’t walk out empty handed!