The Greene Turtle

Nice staff, always very welcoming! James and Issac are nice and provide great customer service. Ps. They make the best drinks! If you are looking to have good drinks this is the place in Germantown!

I’m rating the bar experience only. I believe this place might be a decent spot for Sunday brunch, but I don’t go frequently enough to weigh in.
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This is one of the biggest bars in Germantown (the biggest?). It attracts the 21yr old crowd who haven’t yet learned that blinding lights and loud and terrible music doesn’t make for a good Friday night. Before going, consider that they serve beer plastic cups after dark for everyone’s safety…

They advertised that they were open until 1 so I drove all the way there to meet my friends after a long day at work and when I showed up at 11 the doors were locked. Unreliable restaurant, misleading advertising, will never be going to a green turtle again.

Our waitress Celeste and her co workers did great we have visited this location multiple times and gotten Celeste a few times and she provides great service even when in the weeds! She relates with the customer and really takes time to provide the customer with what they want. From the hosts to the servers their staff has received great training.
One thing I might add. The managers there are usually to their heads busy doing expo if they run food they typically just throw it at the table and run back to that window, would be nice to make sure we don’t need anything else before running away. Just have experienced this a couple times. Most times the host come and drop it off and are good at checking to see if we need anything else.

Had the worst experience ever at this restaurant. Was racially profiled and watched like a theft even yelled at by the manager before my food came out! I lost my appetite and canceled my order. I felt that my food would be messed with because of the terrible treatment I had already experienced!

My husband and I had a great experience at this Greene turtle. We had Logan as our server and he was great! Our food came quickly and it was delicious!

Worst green turtle I have ever been to…2 weeks ago I went to the 29 cent wing deal and after waiting for 2 hours to get a table when their were plenty available we sat down. Still took 40 min for our wings to come out and they were all messed up. After waiting 20 more min we walked off and talked to the manager. He told us this wasn’t his idea and corporate had sprung this deal on him. He waived are bill but we ate 4 wings and walked out. He wasn’t apologetic and really just wanted us to leave with his body language and we were glad to leave.
Short staffed and the waiters were working hard! Turned out the manager was also the one cooking in the back as well. Never will I go back. I understand you were understaffed but he should of prepared better and at least have proper customer service to sincerely mean his apology.
I’ve been to the Owings mills green turtle many times and have waiting a hour for a table but they have always been prepared and always had great customer service.
The worst part is I literally wasted 3 hours of my life their and left hungry!
I Don’t recommend this location to anyone especially with their privately owned owner who has no customer service skills!

My cousins and I decided to come to the Greene turtle for the 30 cent wings on February 29^th 2016. When we got there, they said the wait was an hour long. An hour later, they said there were four parties ahead of us and that it may be another 20 – 30 minutes. Mind you, there were at least three booths open at the time. We had a seven year old with us so waiting that long was disappointing knowing there were open tables that hadn’t even been cleaned off for 30 minutes.
We politely asked the front if we could just go to the bar area and let her know that we had a seven year old and she allowed it. We stood in the bar area for another 20 – 30 minutes waiting for a table to clear. A lot of the tables had drinks and cups on them yet had nobody sitting at them so we weren’t sure as to take the tables or not. A couple who was sitting at a table got up and we took it and sat down. Waited another 20 mins and STILL nobody had come to serve us. Then the lady who actually told us to go and grab a table came in with a rude attitude and said she is calling security because there were underage people in the bar area. Ummmm hello! It’s common sense that underage people should not be at the bar area and that is why we had let her know before we went there. Now we are standing in the waiting area and I happen to see the couple whose table we had taken. Talking to them, we find out that they had been sitting at the table for 40 mins and nobody had came to serve them or even ask for drinks BUT the table behind them was getting checked on every 5 minutes. I noticed that when I sat at the table too. Paying more close attention, there was only 1 server in the bar area, and only two people working the kitchen.
Anyhow, we finally get our table and place our order of wings and a side of fries for the seven year old. Not Only did the food take forever, but when it came out, they had completely messed our order up and all half of it was still in the back. It had been an hour wait until they brought our food out but the fries hadn’t been out. After eating 10 wings total between three people we decided to just leave and pay for what we ate. Three hours in a freaking restaurant and we couldn’t even eat??? A seven year old couldn’t get her fries even after an hour and had to starve for three hours… HORRIBLE!
Talking to the manager, he says he will take care of the bill and he was sorry and that he got dragged into doing the event from corporate even though they are a privately owned restaurant. We told him that if they knew that they were going to be busy, they should’ve staffed properly.
Another family with four young children all under the age of 10 were also there for 3 hours and had to deal with the nonsense. As we were leaving, we walked over to the couple we had talked to during our wait and they said that they literally watched their waiter pick up a basket of wings that had been sitting another table and bring it to them. WHAT!!! How dare they!!! This place is one of the worst experiences I have had.
Our server Nick was awesome though. He didn’t deserve to get yelled at by all the tables who he was serving when it isn’t his fault that the management had understaffed and they had two slow people running the whole kitchen.
Bottom line, Do not go there!!! Opt for another Greene turtle if you must.

Friendly bartenders, great food, great place to watch any sports games.
Bring back the old drink specials!

I enjoy going here for lunch to grab there chicken tender & fries basket with golden barbecue sauce! It always feels me up & taste great, being a labor worker & having my own business this place always helps a boss out when I’m hungry.

Very good beer and bar food, if that’s what you are in the mood for. I had the happy hour chicken tenders and a fresh Dogfish 60 minute. Be sure to ask for Talene — she is a great server and will make sure everything is fast and correct.

Most of these reviews seem to be written before the restaurant changed management/​ownership. I had a great experience at the Germantown location! The service was great, the food tasty, and the atmosphere was positive! I sat in the bar section and was promptly greeted by Carol– she was so pleasant and knowledgeable. The manager even came to our table to check on us himself! I will definitely be back and recommend that you come by as well!

This place turned away a group of 25 – 30 @ 1 PM on a Friday afternoon. Tons of table room but no servers. We have no place to go the rest of the afternoon. The hostess said we can wait until 4:30? REALLY??? Business must be booming to turn away a crowd like that. I recommend all soccer teams on town this weekend go elsewhere. Would give zero stars if possible.

I’m going to just start off by saying I’ve never wrote a Unilocal review before, but felt it was necessary. I’ve been to this location before, a few years back for happy hour and we sat at a table in the bar. The food was good and the service was fine too, nothing special. It was a bit busy so I understood the delay in drinks and food, and the waitress was pleasant.
I haven’t been back before my last visit (nothing against the restauraunt just didnt have any desire) which was a couple weekends ago. This time my boyfriend and I sat at the bar. We were greeted by the bartender who seemed pretty inviting. She told us her name which was Mari, along with the other bartender Michelle, and said they would both be helping us out. I was very appreciative of the fact that she took time to tell us both her name, as well as the other bartender’s. She paid close attention to special requests to our food orders and made sure it was correct before she brought it over to us. The food tasted good, but our beer tasted better! Both bartenders checked up on us consistently, and we were pleasantly surprised by our experience. We honestly did not come in with high expectations, but we will definitely be returning in the future for some drinks and appetizers!

We went for dinner last night and upon arriving were told it would be a 15 – 20 minute wait. We agreed and sat in the lobby area. Another party came in and were also told the same thing and sat down as well. After about 5 minutes, after the hostesses left, another person came up to us and asked if we had been helped. We said yes and she said she would check on things. Then she went to the hostess stand and called our name. She apologized for the confusion and took us right to a table. We were seated at a booth in the back and were shown how to turn on the television at our table (below the big tv above our table). We had a polite server. He wasn’t overly friendly but was ok. We placed an order and proceeded to wait about 15 min for our drinks and then 15 for our appetizer. Shortly after our appetizer was delivered, out came our food. I don’t know if it was because the place was busy or if the server didn’t time things out properly. I ordered the Fiesta flatbread. The taste was good but the meat could have been drained better as it was a little bit greasy. Also, the cheese seemed to harden before I was halfway through the flatbread. It was not very appetizing to eat as it seemed to be made with processed cheese. The pretzel appetizer was tasty but the mustard dip was cold and only filled halfway in the cup. I had to ask the server for more water, even though my empty cup was sitting at the side of the table. My husband said his cowboy burger was good as was his beer. He had requested to have the large tv changed to a station for the U.S. vs MX soccer game and we waited quite a long time for it to be changed, only to have it happen about 5 minutes before we left. I wanted to like this better but was disappointed. Service was slow and unremarkable. There are other sports bars that will get my business.

Went for lunch and the place was dead. The whole place smelled like dishwater, no very appealing. Ordered a turkey club and my friend got a turkey wrap. They were both OK, but nothing to brag about. We each had a beer and both tasted like they came from dirty taps.
The rap music that was playing was uncensored and kind of offensive. «F### this, and N***a that». Very unprofessional.
I will not go back to this restaurant.

We went here after dinner just for a few drinks. It wasn’t crowed which was odd normally when we go to green turtles especially on the weekend it’s packed. Not this place. The bartender was great, he’s the reason I’m giving two stars otherwise they would get zero. His drinks were perfect and he refilled when I asked like asap. The music was good though u couldn’t see the DJ or the dance floor from the bar though. I didn’t like that. I went to use the bathroom and guess what? The roof was leaking in the hall. It basically looked like it was raining in the hall but it wasn’t raining outside. They had a bucket in the hall thank god I didn’t fall. It was most definitely a safety hazard. And the water got on me I was disgusted. Management could of done better.

WE went in here on a recomendation from my neice. All the food was reasonably good. Lots of options. Typical sports pub décor. The server spilled an entire strawberry lemonade on my 8yo son. Thankfully he still had his rain coat on and we could move tables quickly. When it happened, the server just stood there, not knowing what to do. And after we left, I realized, no manager came over to apologize or check on us. and nothing taken off the bill. Kind of poor customer service here.

BE CAREFUL because different bartenders add items to your bill that you did not order and they change the tip amount. This happened a few times before I realized it was not my mistake.
About over a month ago I let the new manager know & he said he will research and get back to me. I never heard back from him.
A few people I know complained about this however I though maybe it was a mistake until it happened to me.
The service and food isnt how it used to be. Very sad.

Suzanne the Bartender was awesome! We exchanged great & inspirational conversation and her service was phenomenal. She caters to each of her customers as if we are the only one. She made the new the welcoming environment as a new transplant to the area so much easier. She’s my go to girl for my special vegan veggie wrap & Sunday NFL game day! If you’re blessed to be served by her, tip her… she is overly deserves it!