Chase Bank

If only I could give this location zero stars! I am so sick of coming here and seeing «out of service» screens on their ATMs. No other Chase branch has a problem like this one, I’ve been to at least 10 other branches the past few years and this location has had more issues I can remember than all the other ones combined. Last night both the drive-​thru ATM and walk-​up ATM were out of service. Seems like the management doesn’t care about keeping their equipment functional.

I am not sure whether making this about Chase or this branch is more important. I am Republican, but am almost rethinking the over capitalization of these big banks. As with most I have checking and credit cards with Chase, which when working properly, is an ease to transfer to pay.
Now this branch. My girlfriend and I went in to open a joint account with both of us already having Chase. The PB was not very knowledgeable and might have had a long night. I was ordered the incorrect debit card and it took over two weeks to straighten out. Also the account for some reason was not accessible for 2 – 3 business days.
Given Chase being Chase as the standard, worst branch I have been to for technical service, sadly the effort was there.

Went in here the other day to straighten out some financial business. And I wasn’t dissatisfied with dealing with the desk banker, Destiny Ortiz, who helped explain the terms of my savings account and some questions I had about my dreaded credit card. She was very helpful and offered a good amount of information to get me back on track. After everything was discussed she handed me her card, said to call her with any banking related questions. So technically, I have like my own personal banker, I feel so grown and special!
BUT (this is why the star is missing…), this location could really use some more teller bankers, because, every time I walk in here, God Forbid there’s other customers, there is only one flippin’ teller open, the most I’ve seen open at one time is, two… I mean, they have 4 teller desks, therefore they should have 4 people attending them. Its Chase, I would think they’d know this elementary math!