The UPS Store

I love the attitudes and professionalism of the workers here at the Golden Valley UPS store. In particular, Blake and Doug helped me today. It’s common to write complaints, but credit should be given when credit is due. Thank you, Doug and Blake for your awesome help!

I’ve always had excellent service from this store for shipping. The staff there are always very friendly, helpful and efficient. This is my go to place for shipping. They have lots of parking close to the door so that is always nice especially when you have several boxes to ship. This fall — I was blown away with their customer service when I had to print out some flyers because my cat was missing (found now) — their employees were very patient and responsive to all my questions (I had asked about many different options for the posters because it was a really important poster of course), my flyers were ready within an hour and they had given me a discount when they received my file and saw the reason why I needed the flyers printed (without me even asking — their price was already very reasonable compared to other printers). Most importantly their employees were also really kind and sympathetic about my cat being missing so I would highly recommend this UPS store for printing and shipping. I also see that they have notary services so I’ll be using them the next time I need one. Fabulous service and very caring employees!

All my free returns to Amazon are dropped off here, thanks to their convenient location and good hours. Thanks UPS!

I was very disappointed with my last trip to this location. I have been shipping boxes here for years. This was the first time that I asked for a piece of tape to be placed on my box. I was told it would be 50 cents for a piece of tape. Being cold my tape dispenser in my vehicle was not at its’ stickiest. Still, I went out to get it and taped the box shut myself.
Seriously? I have shipped easily 100 packages from this site and never asked for tape or anything.
I am not sure that I will use them again in the future. There are other people that will take my dollars for packages without worrying about 2 cents worth of tape.

After having been to Ridgedale USP store and having a bad experience, i was pleasantly surprised to visit this store in Golden valley.
The person helping me out was super friendly and quick in providing suggestions and advice, not only for the return package that i was sending, but also for other services that they offer.

I needed to create banners and photos for a vigil that my organization hosted. In only 24 hours I was able to get an amazing help from the employees at the store. The customer service was truly amazing. All of the products were ready in a short period of time with a great quality!