DoubleTree by Hilton Grand Rapids Airport

For a DoubleTree, this is really a great property. Yes, the elevator is weirdly located and the doors let a lot of noise from the hallways in, but other than that, the property is fantastic for an airport-​area hotel. Who doesn’t love warm chocolate chip cookies at check-​in?
What is really surprising is the food and beverage program for lunch, dinner, and drinks. Mostly locally sourced ingredients, EXCELLENT array of Michigan beers and spirits, and get this, the house Bloody Mary is made with McClures. Shocking for a Doubletree, I have to say. The food was great, too.
Helpful and friendly staff, quick to provide whatever we forgot or suggestions for where to eat, etc. I would definitely stay here again!

Clean, friendly staff, large pool & hot tub, comfortable beds! Close to downtown, airport, & shopping. I would recommend this hotel.

Excellent accommodations. Hotel staff is very friendly and attentive. Banquet facility is really nice and the banquet staff is very friendly.

We drove to Grand Rapids for Artprize (a big multi weekend event downtown) on opening weekend. I checked online before we left and there was a ton of rooms available, but when we got there many of the budget friendly hotels were booked up.
We got a single king room with no added amenities but the most basic for 160 bucks. I had hope in the lobby, but my opinion quickly went downhill with the rickety elevator. The room was equally as delapidated. I expected so much more out of the Hilton name and price tag, but it didn’t measure up at all.
The sheets were clean-​ish. I found a medium length black hair — gross. I laughed it off, but then noticed the full length mirror had a bunch of child sized hand prints, which I ignored. It was probably not the cleanest room I have stayed in, but I felt like I was nit picking. I should have looked more into reviews, but in a panic to find a place I overlooked things.
The salt water pool was decent. Not too many kids using it when I was. The front desk associates were nice, and they have free cookies (but no breakfast of any kind aside from the two packets of coffee in your room).
To sum it up. For the price tag it shouldn’t have been so run down. Now I wish I would have taken pictures.

We booked a king bed and specifically requested a room in a quiet area of the hotel, but instead we got a double bed room by the elevator. Oh, and it’s a handicapped room. So much for taking care of Hilton Honors… at least the girl at the desk was nice and the room is clean.
Update in the morning:
The noise levels here are really bad, I’ve been hearing room doors slam all morning. Plus I can hear the elevator machinery every time it’s used. Also, housekeeping did not check to make sure the alarm was off, so I woke up hours earlier than intended and couldn’t fall back asleep. Finally, the mattress is uncomfortable.
I think this place has some good potential, but my experience here has been among the worst. I’ve gotten more rest at $ 40 motels.

Pretty decent place to stay.
This hotel has a great location being about 10 to 15 minutes from downtown Grand Rapids and is close to local malls and shopping centers. There are also tons of restaurants and fast food options all nearby. It features an onsite restaurant, indoor pool and free parking.
Upon check in we were greeted by the very friendly front desk staff, given our room keys and told to come back in an hour for our complementary chocolate chip cookies. We then made our way to our room.
Our room was clean but had a few minor issues. There was paint peeling on the ceiling in the bedroom area. The bathroom was pretty small compared to other DoubleTree Hotel bathrooms we have had. There was paint peeling in the bathroom also. The shower had really good pressure and the water got nice and hot though. The beds were definitely not as comfortable as the last DoubleTree Hotel we stayed in as we loved that mattress so much that we found out where they sold them new and bought one for ourselves for our own bedroom at home.
On the plus side, the radio in the room was pretty cool as it had a iPhone/​Pod docking station and a input for any other type of smartphone or MP3 player. There were plenty of outlets to charge our iPad and all three of our smartphones and extra battery packs. The TV was nice and had a decent amount of channels for our viewing pleasure. The AC in the room worked very well also. The iron worked well also as most of the time our rooms have had crappy irons.
Even though there were three of us in the room initially we were only given towels and wash cloths for two people. After we had unpacked and got our clothes ironed and ready for the next day my wife went down to the front desk to get some towels for our daughter and to try again to get our complementary chocolate chip cookies. A few minutes later she returned with her towels but, no cookies. She was told that they were out of cookies for the evening and to come back down at 11am the next morning.
The following day we were out and about before 11am but, we did get our cookies when we returned later that morning.
For the great price we got online and great location of the hotel I would defiantly not only recommend this hotel but, I would defiantly stay here again.

Worst stay!!! I feel like the second floor has turned into party central. Called down stairs three times to have someone come to talk to the several rooms. Teenagers running, yelling and slamming doors. I think the hotel shouldn’t offer me to move to another room — they need to move this loud bunch away from hard working people like me. I’m not staying here again … Last time I got food poisoning from the coffee creamer in the room

It’s older. Good location and decent hotel. It’s not as nice as the courtyard next door or the Hampton inn & suites & springhill down the road. I think the draw is the full service and location only.
The room was clean, but a little rough in the bathroom. (Not dirty, just worn and older). I had to take a like warm shower this morning.
I wouldn’t be upset if I had to book here again, IF the 3 hotels above and the Homewood (2 miles away) were already booked.

Definitely an older Hilton. It has many of the amenities that a Hilton has: great front desk staff, restaurant (still overpriced like most Hiltons), and clean rooms. However, to my surprise, there was no Executive Lounge.
This is a bare-​bones Hilton, but you will be treated to the basics well. We had a clean room with very nice bedding that was cleaned promptly every morning. The front desk was very friendly and accommodating, especially by having house umbrellas available on a very rainy night. They are located slightly off the beaten path, but close to the airport and a Starbucks; both important things when travelling.
Parking is free! It’s close to the highway, and only a 15 minute drive from downtown. Given that it costs a little more than half of the downtown hotels, I might find myself staying her again when I’m in Grand Rapids.

Staff at the Hilton Grand Rapids Airport is excellent. This is an older hotel with older layout but it has some ambience to it. Rooms are a good size and beds are comfortable.
Breakfast buffet was really good. Of course, I get it for free since I am a Hilton Gold HHonors member. That is one great benefit since they let my family eat for free as well.
AC is a bit loud and is the old floor unit types. That is kind of annoying. Check in/​out was easy and the little things like available cold water in the lobby were icing on the cake.
#Yelp100

Check-​in: easy breezy, quick and painless.
Room: Basic Hilton. Clean, organized, comfortable.
Breakfast at Spinnaker: your typical continental breakfast buffet. Staff is very nice and friendly.
Parking: free surface parking.
This place is easy and excellent for business travelers.