Family Memorial Mortuary

I’m not quite sure how to review a funeral home, as there’s so much emotion behind using a service like this.
Family Memorial Mortuary was a great resource for me in a difficult time. They were expedient and knowledgeable and overall I am happy with them.
There were a few issues I had toward the end, but if you don’t have, um, difficult family members, you probably won’t have to encounter these issues.
If you choose to use them, they are very understanding about finances, logistics, and, most importantly, grief.

This is depressing, but since Family Memorial Mortuary made a really traumatic experience a lot less awful than I expected, I thought I’d be the first to review them.
My mom passed away unexpectedly and I had to get up to Portland from Los Angeles immediately to take care of everything. Having no plans in place and not knowing what to do, I looked online and sent some links to my other family members to start calling while I was in transit. We decided on Family Memorial because they had fair pricing, were very upfront about everything and Mike, the owner, was really helpful on the phone.
Understandably, I was not looking forward to having to actually go there and deal with any of it. Who does? But upon our arrival, it was a sweet little wood frame house instead of what you’d normally think a funeral home would look like. Mike immediately put me at ease and was very kind, compassionate, respectful and friendly. His sense of humor was appreciated, and he is genuinely nice.
We discussed the environmental impact of various choices and he was very open with everything. Under the circumstances, I chose cremation. He explained the process in the most tasteful way possible. There was no up-​selling, or pressure to do anything we weren’t comfortable with.
I wonder how folks in his line of business deal with all they have to do and see on a daily basis, but I’m thankful that he’s who I dealt with and would highly recommend him to anyone else in need.