I travel from Cape Cod to Boston several times a week and often stopped at this particular Shell station to get diesel fuel for my truck or gas for my car. Today I needed something a little bit extra. My left front wheel was overheating in my truck and I needed to hose it down to cool it off so I stopped in to five Star Shell and ask them if they had a hose. They told me they did not have a hose or water and yet they service cars in a two bay garage. Granted it was about 6PM but the person at the desk was not that busy. When I push the issue and said how do you put water in radiator he walked out from behind the counter and found a gallon jog how full of water and offered it to me but still said they did not have a hose. Needless to say I will not be going to five-star shall ever again. From this day forward I think they should call themselves one Star Shell because that’s all I’m willing to give them since they were not willing to help me in a time of need.
Kara B.
Place rating: 5 Boston, MA
This is a little family business that has been taking care of my family’s cars for 10 years. These guys are honest, thoroughly explain service options available, and will save you money whenever they can. They’re great mechanics and AMAZING people.