Shapes Brow Bar

They have a problem following instructions. Second time my eyebrows get ruined.
Used to like this place — no more.

Needed to get my brows done. I was a little skeptical about the reviews but I went on a whim. I’m glad I did. I got Añu and she has the «hand» for threading. She was quick and left my shape the way i had them. Didn’t hurt at all too! Definitely coming back here!

I was in dire need to get my eyebrows done so I decided to stop here. Worst decision ever. I wanted just to clean up my eyebrows and she made them super thin. She also didn’t have me pull my eye lid to make it taunt and for the first time ever I got a cut on my eyelid from threading. Stay away

BEWARE! I suggest no one come here. My daughter got a job here and quit because management was horrible. Even after she quit they never payed her hrs she worked. I even had to call and talk to the so called manager and he stated that she would receive her check the next day, till this day 3weeks later nothing. I strongly recommend no one to even give this place any business, because management in this place is horrible. I will be taking legal matters because it seems that these people running this business don’t even care about California Labor Law, or care about there employees. I would give this place zero stars if it let me.

HORRIBLE!!! I am so mad. I am never gonna get my eyebrows done here again. The lady that did my eyebrows today did a horrific job. She looks pregnant or I dont know maybe she’s just chubby. Her thread kept touching my eyelashes so now my mascara is messed up. I dont like how she did my eyebrows. She threaded the ends and I didnt want them threaded so now my eyebrows seem short. I HATE IT I HATE IT SO MUCH. Also, the lady didnt have great customer service either. She kept a frown on her face the whole time like girl, lighten up your mood at least geez. And the last time I went to this place which was months ago, I only paid $ 10+tip but the lady charged me $ 11 this time and I gave her tip. I think shes ripping me off. I should’ve waited till I went to the brow bar I usually go to. Same price but better service. I just didnt wanna keep on waiting bc im going to the warriors parade on friday. Ugh horrible place. NEVER EVER COMING BACK!!!

If you’re the only person at the store. maybe you should wait to go on break until your coworker comes back… went in to get threaded and was told to come back in 10 since she’s on break…-____–

Why didn’t I pay closer attention to the reviews here? I came here recently after work, only because my usual spot would have been closed by the time I drove there. My eyebrows were a mess and I didn’t want to wait another day.
I had a short wait. The threading was significantly more painful than usual and the young lady seemed very hesitant, maybe even nervous. I let her know I didn’t want my eyebrows too thin and she listened fortunately. But my eyebrows are definitely uneven. One has more of an arch than the other. Not pleased and I doubt I will return.

It was a very short lived happy relationship with Shapes Brows but when they are more focused on getting more customers in & out than making sure customers are getting an excellent threading service done, it’s a deal breaker.
I’m very meticulous about how my eyebrows are shaped. I end up going through many eyebrow threaders because they simply don’t listen to direction and ultimately do what they believe is best. The last threader I had was excellent and I thought I would have the same luck as last time.
I came in and it was fairly busy. There were a few people ahead of me and more people came in while I was waiting. Clearly they’re more focused on getting money than taking the time to do a consistent job. One of my eyebrows was shaped fine, not the best but a few strays I could pluck away. The other eyebrow looked horrible, the arch was made higher which changed the shape completely.
There was definitely no point in arguing with them anymore because the only remedy would be to butcher my other eyebrow to match it or let it grow out & reshape it in 2 – 3 weeks. I opt’d not to get any more help from them because it simply was not worth the time or $ 10 spent.

I’ve been going to this place for six months, mainly because this one lady, she never told me her name, was very very good at it. For some reason though, every time I returned there were different people (beginners, I’m going to assume.) About a week ago, I went in as usual to have my eyebrows trimmed and cleaned. Once paying and leaving the store, I came to the realization that my eyebrows were done poorly and were not even at all. I immediately returned to the mall and asked to get it fixed. The lady obliged and did some trimming. Once leaving, my mom told me my eyebrows were still noticeably uneven even though the lady who did my eyebrows assured me that they were fine now. I did nothing about it, hoping that they’d grow out a bit better but after a week had passed, it was too noticeable to do nothing about. So I returned to the mall to ask them to fix it. This new lady of course obliged but forced us to pay. I don’t understand why I had to pay. She explained to me that it was because I had returned after a week instead of returning on the day they made the mistake. This, quite frankly, is not a good reason at all. Why should I be forced to pay for someone else’s mistake? If the lady didn’t mess up my face in the first place I would not have had to pay more than necessary. It could potentially be some kind of way they scam customers into paying more than the $ 10 advertised. They can purposely mess up people’s faces to force them to come back and pay more than necessary. I don’t understand why customers should be held accountable for the mistakes employees make. This guideline that «If we make a mistake, we’ll fix it for free within 24 hours» is stupid. Would not recommend. Go at your own risk since it is basically a game of chance. You may end up getting someone who knows what they’re doing or you may not. Extremely unreliable service.

Worst place to go to. Made my eyebrows too thin and uneven. I told the girl she took too much and she just said it was a clean up. Um no it wasn’t, I came in with thick shaped brows and she didn’t even leave them even. They look like caterpillar brows now. Not worth the money or time. As a cosmetologist in this industry, they do such a poor job at customer service and shaping eyebrows.

UPDATE***
I realized that this is a hit or miss. If you like someone that works here, then you should always stick to her. Otherwise, they might mess up your eyebrows.
I once got a new employee that was SO SLOW and she made the entire process the most painful I have ever experienced. Needless to say, I cancelled my membership here because the good threaders are leaving and the new threaders are terrible.
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ORIGINAL POST:
Loved them! $ 16/​month for unlimited eyebrows & upperlips? I’m sold.
I forget the name of the lady that assisted me, but I LOVED how she made my eyebrows look. She definitely asked me multiple questions to make sure she shaped them in the way I liked.
It was clean, had great service, and fabulous prices. I joined their membership program and will be coming here a lot more!

So I’ve been thinking for a while to make a Unilocal account just to warn people of places that fucking suck but was never able to. But today I decided to come to the Shapes Brow Bar because the place I usually go to is closed when I got off work today. They messed up my eyebrows so bad that they got me mad up to the point that I actually made the decision to FINALLY make a Unilocal account.
A while back I came to the Shapes brow because I was working a block away from Southland and decided to come here because it was convenient. It was done by this older chick she messed up my eyebrows. Told her to make it arched. My eyebrows were arched because it was during the time I was getting them done a lot. So I guess I don’t speak English because she made my eyebrows straight. Like she’s such a fucking retard. Like she did not listen to me at all. Whenever I would try to tell her how I wanted my eyebrows she would just say something I couldn’t understand then when I would ask her what she said she’d get mad at me and start raising her voice. Like wtf did I say?! She just totally disregarded everything that I was telling her and she did my eyebrows the way SHE wanted my eyebrows to look (which is fucking ugly) and not the way I wanted MY eyebrows to look.
Then for today’s visit, I haven’t done my eyebrows in a while because I haven’t gotten the time, so it was good enough to shape. I wanted to have them done especially for tomorrow and since the other place I usually go to was closed I was forced to come here again. THEY STILL FUCKING SUCK!!! I told the idiot, Saru, that I wanted my eyebrows arched and when she did my eyebrow she made it fucking straight. Like does that indian bitch fucking understand english?! So instead what she did was made my eyebrows as straight as a fucking line! Like wtf retard! I usually do not curse a lot but it just got me so mad that I am really cursing on Unilocal right now. So instead of her making my eyebrows arched, what she did was she made my upper eyebrows straight and tried using my lower eyebrows to create an arch. I don’t know if that makes sense. I don’t know how to describe it in writing. I could only describe in person.
But all in all. DO NOT GO HERE!
and plus $ 10 to get eyebrows threaded??? Wayyy to much.

Very good prices for threading and also convenient. Came back again but the girl made my eyebrows uneven, one is thicker than the other –_​– since using thread allows a person to make better judgments on angles and such I think this is really important. This was 2 weeks ago… I have to fix it soon before it gets even more evident.

This is the ONLY place I go to get my brows done. I usually go during lunch time on a weekday, emptier mall and their best threader. I’m not even going to say her name for fear that people will go and request her every time and she will never have any time for me.
It takes about 10 — 15 minutes to do brows & upper lip to perfection and only costs $ 15 for both.
Overall: Amazing, cheap, and only for those who don’t get embarrassed very easily (passersby usually come to gawk).

Note: This review is only for the henna tattoo service.
I was headed out to a party and needed some cute henna tattoos on my hands. It was only $ 10 each hand and she did each one in 5 mins. Really cute designs too! Take note getting these done is like getting a fresh mani. You will be limited as to pulling stuff out of your purse like money or car keys so make sure you have that handy before you get it done. The gal made sure to give me tips to like leaving it to dry for 3 hours then rubbing a lemon and sugar mixture on it afterwards to darken the dye.
Quick, easy, and cute!

I feel like every time I go anywhere to get my brows done, they make them too thin. I made it very clear that I wanted to keep them as thick as possible and Rebecca did a good job, especially since it was only like 5 minutes. I am impossible to please so I feel like one is a tad thinner than the other but as soon as I got home I filled it in with that Benefit Brow Zing and now I am good to go. It was my first time with the whole threading thing and I’ll definitely go back… can’t beat it for 10 bucks.

Want to get your eyebrows done and have someone do the most horrible job ever (Ever!) and then go home and cry about it?! Well this is the place to go! Talk about getting what you pay for!!!
So I was desperate enough to try this place out. The girl took less than 10 minutes. Shaped my eyebrows. One was _​okay_​and the other was super thin and misshaped. No, this was not because of the way my brows grow. They shouldn’t charge for screwing up brows and doing such bad jobs. I wouldn’t recommend this place to anyone.
So after going to this place and having the most horrible brow job done ever in my entire life, I grew out my brows and went to Beauty Plus Salon (on Mission Blvd) where Priya fixed them. After a couple more visits, I’ll be good to go. She asked me who messed them up so bad. Thank goodness for Priya and her talent.
I give Shapes Brow Bar a whopping ZERO.

Ok — I will officially declare this place a NO-​GO after my experience yesterday. I only go here becuz it’s close to home and instead of driving out to Fremont (where the good ones are) I just settle for convenience. The 1^st 1 or 2 times I went it was okay but every time after has been garbage. Everytime I have gone someone NEW has done my eyebrows… I don’t think they have much skill in it… they are just hired and learn how to do it as they go is my guess. The last 2 times have hurt like HELL! I am literally cringing in my seat becuz of how slooooooooow they rip the hairs our with the thread. I’m not saying this as a wimp (been getting my eyebrows threaded for YEARS) but this place puts you thru sum serious PAIN! Yesterday after sitting in the torture chair I leave and go out to my car where I look in the mirror (I don’t know why you can see EVERY eyebrow in those car mirrors) anyway — she had left so many hairs that I literally had to go home and pluck my eyebrows! I would have gone back in and complained if I wasnt crunched for time… well maybe not because I couldn’t stand any more pain.
The only plus I can give this place is they now offer a «frequent buyer» type card. For every service you earn 10 points. At 100 points you get a free service. Price of eyebrow threading here is $ 10.00.
Bottom line — I don’t recommend this place unless you have a very high tolerance for pain and just need a quick half azz job in a hurry. I know of 2 GREAT places in Fremont… independtly owned where its just 1 lady who does the eyebrows… if you want a recommendation let me know.

Waxing my brows leaves me with red stripes above my eyes no matter how cool the wax is. And tweezing makes me sneeze like a crazy person. So, I thought I’d try threading. I figured it couldn’t be any worse than waxing or tweezing and I was right!
My natural brow shape is good, and just needed a bit of cleaning up. The girls are fast, friendly, and they give you what you want. If you can get past being the mall spectacle, it’s great!

Normally I’m super picky with those who thread my brows, but in desperation I tried this brow bar in Southland Mall and I was totally amazed and impressed with the results! $ 10 make ya holla!
WIthin a few minutes and a few stares from onlookers – this isn’t quite a spot for newbies if you’re uncomfortable with bystanders – I was done and really happy with my shape! Two friends of mine, new to threading joined in and Shapes even had something for their mom who was in need of filling in her eyebrows for a natural look.
The gal at the counter was super friendly, talented and has been doing threading for over 7 years now. Major credit cards accepted and if you find yourself sans cash for tips, those can be added on too. And they’re located pretty close to Victoria’s Secret. Next time I’m shopping in dismal Southland, I’ll probably pop in for a thread.