Redwood Moving & Storage

This company did an outstanding job of moving our school. Each mover was positive, hard working, and aware of our needs. They asked frequent questions and were flexible when plans changed. The consultation was very peofessional and the communication from the office was great. They FAR exceeded my expectations.

We hired Redwood Moving and Storage to move a gigantic refrigerator that we had purchased. I can’t say enough good things about the crew that was here. They were prompt, professional, friendly and displayed a sense of humor while trying to wrestle the megabeast into the house. I would recommend them to anyone.

Maybe these people are O.K. with moving things from one place to another as I read the other reviews but I know we all paid more than most for that service. What I have to say is that this is a terrible place to have anything STORED. Believe me, I kept 9 «vaults there for almost three years that was a necessity due to an estate issue. It was like having my things in prison. If I wanted to get anything out it would cost me $ 325.00−425.00 dollars to just open my vaults and there wasn’t an inventory that could help me from having to open all 9 vaults to find something. It cost me $ 650.00 to JUST open and empty the vaults to move out (due to their «RULES») and I couldn’t use my own people to do anything. They had to do the moving at $ 100/​hr and it took them 4hrs to empty the vaults! WORST OF ALL– they broke an antique china cabinet that was worth over $ 6,000.00 dollars (insured for more) but they would only pay me .67cents per pound for my cabinet that they admitted to breaking but clearly could not have cared less while throwing a claim form at me with a broken family heirloom ruined and not insured for breakage. They lost the broken pieces so it could not be repaired-​totally irresponsible and uncaring people. They closed us out in the pouring rain while I was moving from their warehouse because I didn’t hire them to move my things. The person «in charge» complained about the «previous management» to me and was very unprofessional about all of their «problems» with organization and employee problems. The front desk woman (Lisa)was so manipulative that it was like walking on eggs to talk to her. Don’t believe a word of her rhetoric because when push comes to shove she just shrinks into the background and all the while I believed her rules were bottom line-​not so-​she just makes things up to get off the phone or to make more money for her boss-​whatever the reason-​I was duped. Please, save yourself a lot of money and heartache –GO SOMPLACE ELSE for your storage needs.

Great experience with Redwood moving. They made a potentially very stressful day very smooth. Real pros, no damage. They did charge for their lunch hour and breaks and at the end of the day rounded up the bill to the nearest hour, but we still felt we got good value. The guys were literally running between the trucks and the house to get it done quickly. They were open to us helping bring the stuff to and from the trucks, which also helped save on time.

The move would have been perfect except for the hidden cost of over $ 1400 which just appeared on our credit card.
The guys from Stevens Worldwide Van Lines were amazing! Jason and Darnell not only arrived on time but helped get 55 boxes and all the furniture unpacked and put away in 5 hours! They are completely awesome, professional, friendly and nothing broke! It was snowing/raining…they protected the house, the floors, the stuff and the furniture.
Redwood Moving packed everything perfectly and except the ditz who rarely returned emails from Redwood Moving in Healdsburg (the owner rocks… his secretary is to be avoided at all costs) everything went perfectly. Perfectly! And I expected the worst. Kudos to a company that kept their word. Just consummate professionals. I must reiterate however that we almost cancelled because of the lack of response of the «office manager» of Redwood. ONLY communicate with the owner… no idea why he keeps her?
I would have given them five stars EXCEPT the completely irresponsible Lisa Martinez and the hidden charges.

Redwood Moving & Storage handled my local move efficiently and with care. Highly recommended.

I scheduled with them about 2 months before I needed to move (about 400 miles away). They called me 48 hours before the move and said «sorry». You might be able to trust them for a short move. If you are moving long distance, find anyone else.

Redwood Moving did a great job moving our piano from our old house to the new in Ukiah. The crew was efficient and friendly and they weren’t phased by the long dirt road. The office staff was also wonderful. I would definitely use them again.

I had to move from Ashland to Rohnert Park. I have never moved myself, and friends become really scarce when one needs help packing. So when my move date approached, I panicked. I didn’t work faster or more efficiently. I just panicked. When the movers from Redwood arrived, the house was clearly not ready, but they were polite, professional, and efficient. They worked around me, asking occasionally whether something was ready or if I had noticed where a piece of furniture was damaged. It was a two-​day move out, and the two movers worked tirelessly the whole time.
When they got to my place in Rohnert Park, they looked at the layout of the apartment and showed me the weight of the shipment. They then proceeded to schlep hundreds of boxes, totes, and pieces of furniture up a flight of stairs. They kept up a professional but friendly banter, expressed sympathy at my look of horror as boxes filled my living room, and just generally made an awful situation more bearable.
I would use this company again in a heartbeat.