Cvs Pharmacy

Super convenient being right by my house! The store is always cleaned. Never thought different regarding cleanliness and organization.
I love the fact that (well now that Haggens closed down right beside this CVS) I can buy whatever I need groceries… etc. No ideal on price vs. a grocery store but that’s where sometimes the convenience is worth the extra dollar. Usually there are some pretty good deals.
The staff are always friendly and nice. Seen major success at the Pharmacy and anytime I’ve needed help I’ve gotten it.
Love this store!

Worst drugstore ever. I have received the wrong p prescriptions several times. THATS SCARY I am totaly serious the wrong amount or the wrong drugs! Always have billing problems. I kept going there only because it was close but when they gave my son 3 times the amount he was prescribed that was it now I go to smiths. Its crazy that a drugstore can mess up so much and remain open. I know several people that have had the same problems there.

I have lived in Anthem since 2010 and this has been the only pharmacy we have used. I have found this place reliable with on the spot and reoccurring prescriptions. I normally do the drive thru because the line inside can be long but it’s a pharmacy that is catering to Anthem and Ispirada, so understandable.
What has worked for me is to use the drop off lane (tube) and come 20 – 30 minutes after the puck up time they give you. Give them a call as well to see if your prescription is ready.
I find the staff of the pharmacy and store friendly and polite, never had an issue.

I almost feel bad for the staff. This place has gotten extremely busy and has lost the community feel. It’s way too busy. Prescriptions are never filled when promised. It’s happened to me 3 times now when I call for a refill over 4 hours in advance, come to pick it up 30 mins after the promised time or later on the way home from work and it’s not ready.
I’ve also had a coupon for one of my prescriptions and EVERY time I pick up they charge me full price and I have to explain that there should be a coupon in the system, it takes them 10 mins to review and process and promise it’s taken care of for future orders… I’ve had the issue 4 times now on a monthly refill.
Lines are long and they take their time acknowledging you.
They need to hire more staff. Quick. I started this review 6 months ago and left it as a draft and forgot about it. Sadly nothing has changed.

Worst Customer Service ever! I would erase the «one star» if I could! Went to this CVS location twice, because it was convenient. If I did not have to buy medication for my son, I would not choose to go to this CVS. First night (10pm): I went to the register to pay. The lady working behind the counter said «we’ll be right with you». She overhead paged someone, then she left. I waited for 10 minutes. Nobody in sight. A young man comes in, after throwing out the trash (my husband saw him outside), and FINALLY helps me. Really…10 minutes!!! Second time (5 pm): I’m standing at the Pharmacy counter for approximately 6 minutes. There were 3 people working behind the counter. Nobody acknowledges the fact that I’m standing there needing assistance. I was so over it by that point, I walked away. I had a sick kid that needed medication. I don’t have precious time to waste. This place needs to educate their staff about Customer Service. I’m so dissatisfied! Would not recommend anyone going to this CVS location. Go to Walgreens, Target,…anywhere else but here!

Very slow. Pharmacists are nice and knowledgable. But the store staff is seriously lacking in people skills and prescriptions are not ready when promised.
Most of the time there is no one at the cashier. I’d go somewhere else if there was a pharmacy anywhere near by.

It’s sad the way this pharmacy is ran. Incompetence rages rampant in this place. I’ve had them turn me away stating that my insurance was not accepted even though we’ve purchased prescriptions from them with the same insurance policy and card before. I’m a young guy and can’t imagine what older generations have to go through to deal with their weekly or monthly prescriptions.
Stay away from this place if you want to keep your sanity!

This is without a doubt the worst pharmacy we have ever come across. First, their app for the phone is ridiculous and rarely works, secondly they’ll say they have a prescription ready and 7 times out of 10 it’s not. Thirdly, they say they’ll contact the doctor’s office when they have to on their end and they don’t. Fourth, they have one counter for pick up and we live in an area where many people are on medications and if the line is long they don’t have 2 people help (as far as I’ve ever seen) and you’ll see about 5 workers in the back with their heads down either ignoring you, MAYBE working, or just back there goofing off! I understand they need some free time, but get the customers taken care of and then goof off. Oh, and it’s funny how you ask them for help and they’re rude to you like you’re bothering them when you’re next in line and then say they can’t handle something but I’ll go out to my car and sit in the drive through and voila, they can help, and sometimes it’s the SAME person you just spoke with at the counter. I’ve had it. This morning I called about my daughter’s meds that they’ve promised for a week and was on hold for 10 minutes and finally hung up. Going back to Walgreens, I don’t care if I have to drive 5 extra miles to get there, I’ll still save time. Grrrr…

The absolute worst and I mean worst pharmacy ever, the employees are incompetent and slow and full of excuses. 2 times now they have quoted a time that my prescription would be ready and of course it’s not. This time they didn’t even enter it after having it for 5 hours.

This is the poorest service driverless that I have ever experienced. From not being able to locate my prescriptions to my waiting for 10 to 25 minutes (inside or out) in the driveup I have can’t help but wonder what happened to management. If you need more help ask mgmt for it. I notice that the chit chat between those inside seem to be not only an annoyance to me but others that are waiting. So inside or outside this location could use less chaos and more automation and attention to working smarter for those of us that need meds.

I love the stores that are off the beaten path and therefore usually not too busy. This is a good location because the store is big and they should have most items advertised in the flyers. Service is spotty, not one of my faves for friendly emplyees, but the location makes up for it!
The store is clean, and parking is not a problem.

I shop here often just because it is the closest store to my house. However, this store sucks because the staff is rude and unhelpful. They also are constantly out of various supplements and over the counter meds I need.

This isn’t my first go around with this CVS! I was short pills a couple of years ago (twice) when I was prescribed them for an infection and I should have reported them to the pharmacy board, then. I needed a prescription and live so close to that store. My doctor sent it at 9:45. The pharmacy said they didn’t have it, try a 24 hour store. I drove all the way to the LV Blvd store and was refused because they said the Bicenntennial location FILLED IT! He called the number on the bottle, which was my doctors office, then said he tried to call an old cell number I had? You mean you don’t have caller ID? Yeah, right! While the pharmacy says they open at 8am, they opened at 8:05 this morning. It’s time for CVS to sell their pharmacies back to Long’s Drugs, or Sav-​on so we can have customer service, and not some lazy pharmacist that may have to stay 1 minute past 10 to wait on a customer and make money for CVS… heaven forbid!