Pearle Vision

I have been bringing my daughter here to see Dr. Trinidad for the last 2 years and absolutely love her! Also have worked with Dolce a couple of times and she makes the process very easy and seamless and she is a sweetheart. Will definitely be coming here for a long time.

I had an eye exam and got new prescription glasses at around mid December of last year. My experience there as a first time customer didn’t really leave me satisfied in terms of patient care and competency. The receptionist at the counter was nice and friendly. After about 30 mins waiting I was called in for an eye test, where I felt uncomfortable and rushed through out the whole procedure. I soon met Dr. Trinidad who was okay in doing her job, but I felt that she didn’t really put time in me as I was in for probably 10 mins at the most.
Out in the front, I saw their stash of generic glasses and was quite disappointed with their selection. I had a decision of plastic or glass frames to pair with plastic or glass lens. I asked quite a bit of questions to test their knowledge and learn more about their frames and lens in regards to pros and cons, durability, material composition, functionality, and features. The lady who was helping me seem to only have limited knowledge about the products they are selling. She failed to mention that their poly-​carbonate lenses have built in UV protection, scratch resistant coating, and shatter resistant which would fit my preference. And well, most of what she could not or vaguely answer is I had to do research for it myself. In the end, I bought plastic frames which I eventually came to hate, and found out that it is the improper size for my head which caused me headaches.
They still took my glasses back for an exchange to a metal frame even when its a few days late of their satisfaction guaranty, so I gave them 2 stars for it.

I got a new pair of glasses and my contacts fitted here for the first time. They convinced me to try contacts and was very attentive and kind about it, which I appreciate. However, I think the prescription process was a little rushed (it was done by an assistant and not the actual doctor), as my vision seemed blurry once I got my contacts, plus it was very uncomfortable. I went back for more advice and to get it refitted and perhaps switch contacts brands, but they wanted an extra $ 75 to see the doctor again. How ridiculous. But I did it as I felt I had no choice, seeing how it was this place who started me on it. The doctor (she’s awesome btw) helped me try out several new brands and redid my prescription and gave me advice and samples, and now I am using Alcon Dailies. A very comfortable contact lens brand BTW. I bought half a years supply from them, which was a BIG MISTAKE! I should have bought them online, much cheaper!
Overall, my experience was good but this place was just too expensive for me. My job is very reliant on sharp vision and so I feel like I need a place where I can get my eyes tweaked, instead I’ve been here several times, paid for each time (out of pocket) and I still have blurry vision with both my glasses and contacts. That’s just wrong to me. I will be trying some place else next time.

They take BCBS which is why I chose them.
I spent a lot of time here yesterday since I was getting an eye exam, contacts, and choosing glasses. I was always addressed politely and due to the staff I actually had fun the whole time, especially while learning how to use contacts (time consuming and frustrating). The staff is very personable and the Doctor is young, but very competent and friendly.

Great customer service and they make the whole process of dealing with insurance so much easier! What a great team!

Dr. Trinidad is excellent. She listened, cared, and explained my prognosis. Staff was friendly and very helpful.

This is a horrible please. Our spot was at 12 we were not seen till 1:50 and here we sit still waiting to get the paperwork done and pay for our glasses. Poor selection of glasses and just rude slow people.

Excellent and friendly staff. Very competent Dr Trinidad explained everything and was expedient without rushing me at all. Staff took their time with me and overall great visit.

What happened to Pearle ??
Wanted me to sign a form that allowed them to charge me up to $ 75 extra for fitting my contact lenses. When did this become an extra service and fee? I told them I’ve been wearing contacts for 30 years… just give them to me and I’ll put them in my eyes… they are always fine. I told them I would order on-​line and still I would have to pay the fee. I have trusted Pearle for years in many states, but no more. Instead of having my eyes examined… now, I’m writing this review.

I made an appointment for the Friday after Thanksgiving fo a exam and to get new glasses. I’ve been coming here for 6+ years and the Dr’s are great and the staff of young lady’s are always smiling and very helpful. The selection of frames and different styles is awesome! And the prices are very good. Thankyou for another great experience.

Very thorough and friendly. Very good experience

I have had a horrible experience in the past with a different eye glass business so I was skeptical going in. The whole experience was great! The staff is very professional and helpful. I don’t have vision insurance, but I do have AARP which offered a very good discount! My two pair of glasses took less than a week to arrive. They were fitted properly and they do offer free adjustments. I would highly recommend this Pearle Vision location.

This place is amazing. The staff is very friendly and helpful. I would recommend Pearle Vision to anyone!

I have not had an exam in 2 years,
I feel they were extremely helpful and i was the last appointment and never felt rushed. I am very pleased with the care i received.
My mother had worked for an O.D. in the past, so i knew what good care was. And they provided that. Dr. Nichols was great.

I WILL NOT BE GOING BACK. My insurance covers a standard exam, including dilation. When I got there, the attendant gave me paperwork to sign which included an agreement to have an electronic scan instead of dilation for an extra $ 39.00. Both her and the paperwork made it sound like it was basically mandatory. I had to fill out a form declining it and tell two attendants that I did not want to pay extra. When I went to the doctor, she told me my eyes were «healthy» and I didn’t need that portion of the exam, even though I’ve had it every other time I’ve been to an optometrist.
Finally, they REFUSED to tell my inter-​pupilary distance. I asked the doctor and she said that the eyeware people would not let her tell me. I asked the eyeware people and they said the doctor wouldn’t let them tell me. Finally, after making a few fake excuses, the doctor told me that they didn’t want people to know because they didn’t want them to be able to order online.

Just went in for a tightening of my husbands glasses. There was only one girl on the floor helping with 4 sets of people wanting help. The girl was very professional and handled us and the rest of the people with a smile.

I recently needed to purchase a new pair of contacts and was looking for a new doctor in Vegas. My Girlfriend recommended Pearl Vision. What a Great experience! I booked a reservation online, for whatever reason it didn’t submit to the store… no problem for them. They looked up all the necessary insurance information, were very polite, and treated my walk up as a pre existing reservation. On top of that, with my busy work load I was their last reservation of the day and I was still treated as if I were the first one through the door. The assistance were very welcoming, and The Doctor was down to earth and very personable. I would recommend this location very highly if you are in the market for a new pair of frames or just a eye exam. detailed, friendly, and all around welcoming atmosphere. Amazing Experience!!!

I apologize if this review seems wonky or slanted.
You see, I am writing it out through crooked glasses.
I got them a few weeks back from Pearl and granted,
For one week, they looked wonderful against my ‘lashes,
Then they began to sit awkward and slide off my nose.
I’d had good service when purchasing my eyewear,
so I returned for help readjusting the frames, I suppose;
But the folks working acted like they had no time to spare.
So this place is decent for helping you spend cash
On a pair of frames or an exam of both of your eyes
Although if you need a fix, I don’t mean to bash,
But don’t rely on this place. No one here even tries.

My sister is crazy to say that the puff to the eye is enjoyable, but she is not off about how friendly the staff is. It has been two years since my last eye appointment and even longer since I have been to see Dr. Burt. Between Dianne and him, I was able get in and out without much issues.
That was until I decided to get contacts. Having Dianne around to reassure me that it is difficult to get use poking yourself in the eye at first helped. At first I cringed in retrospect from my first foray into hard lenses. Since then I had resigned to just putting on a pair of glasses everyday. I still love my thick black frames but contacts are the way to go for my active lifestyle.
I have my trial pair to test out and will be going back in a week to have Dr. Burt check my eyes.

I know this joint has been well received in the past but I’ve regretfully had dissimilar experiences. This review will not be filled with extensive detail or inundated with sarcasm, no. I will leave you with this analogy instead:
I’ve walked in to this store front location on two different occasions, months apart from each other and both times I’ve felt as though I could feel the unwelcomed feeling Julia Robert’s might have felt when she walked into the snobby boutique on Rodeo Drive.
Clerk: «That’s VERY expensive»
Julia: «I didn’t ask how much it was, I just asked if I could try it on»
Clerk: «I don’t think we have anything for you here, please leave».
Ok, so they didn’t ask me to leave but I felt a similar level of discomfort as all eyes were pointed in my direction as I tried on their frames.
Glasses and contacts are a major purchase in my world and in terms of the frames they tend to be with me for a while. A sense of ease, a welcoming feeling would be nice for future reference especially if you expect me to pull out my wallet.