Planet Beach Spray & Spa

You know you’re in love with a business when you edit your bucket list to include one of their amazing embroidered black robes lol I have the all inclusive package and I can honestly tell you I absolutely adore this place. The price can’t be beat, the staff is amazing, knowledgeable & just all around very pleasant. The facility is remarkably clean & always smells phenomenal. I am able to make an appointment anytime so that I never have to wait. They make it easy for you to transition from one spa treatment to the next by providing robes to save you time & the hassle of getting dressed & undressed over & over. I am so happy I found a place less than 5 minutes from my work that is able to provide everything from Mystic Tanning to Massage to Red Light Therapy to Teeth whitening and so much more all of which can be done within my 30 minute lunch break. LOVE THIS PLACE!!!

I had a great experience here today, way better than I had even hoped for. The staff was very friendly and attentive as I had never been to a spa before. One of the employees had only worked there for a week, yet he already had me wanting to try all of their services.
I decided to go with the water-​bed massage. The room was dim lit and comfortably private. A touch screen control pad within reach of the bed allowed for full customization making the massage just right for me. The only thing I wish I had thought of was to bring some headphones to listen to some music, the machine can be a bit loud.

The next trip I make will hopefully be soon and with some friends to use The Hot Box Detox room. It sounds like a great way to do some light yoga in a sweat room, I like the privacy level compared to doing it in a large room with a bunch of strangers. Overall excellent day spent here.

Lots of good amenities. At least 7 – 8 different treatment rooms to relax and help your body out. It’s also open until 9pm which makes it super convenient.

OMG ! I love it. Everyone is so friendly ! Silke and Jordan gave me a tour and explained everything. I would definitely recommend talking to them and signing up !

While the Spa has undergone some changes recently it has all been for the better.
They have an incredible staff that is professional friendly, knowledgable and very welcoming.
It’s the best of both worlds in spa services. You can stop in for a quick massage or tan if you’re in a rush. Or spend the entire day being pampered.
Nice quite relaxing way to spend your day. You can also being a friend for no additional charge.
The supply the robes and towels.
Ask for Jordan (she’s the jewel in this crown)

For the money I pay for a membership, you would think things would actually work!
Seriously thinking the tanning bed salon route is just not worth it anymore :(

Excellent I’m sold jordan was very very friendly, greeted my friend and I and gave us a great tour. Love the place I’ll be here everyday. Great place to get your body beautuful and in tip top shape

I really want to love this place, particularly because I have a membership that I’m locked into. However, every single time I come in, a piece of equipment is out of order and I’m up charged for something. It’s comical at this point. Example: «The sauna isn’t working. It needs a new fuse. But you’re welcome to use the Hot Box in its place… for a $ 5 mat rental fee. Hydration Station? Oh, the hinge is broken, sorry.» They up-​charge for everything– $ 1 to use their tanning goggles, $ 5 for a disposable suit you’re required to wear in the sauna, Slim Pod, and Hydration Station, and $ 5 for a towel and mat to use in the Hot Box (no, you can’t use your own). You can purchase your own non-​disposable suit but only bought through them. It’s hard to get out of there without paying extra every time.
The only great employee just quit. The other is fine but the owner is AWFUL. One time I went in and stood up front for about 10 mins while I heard him on the phone in the back. When he finally came up he seemed surprised to see me and was clearly bothered by the fact that he had to help me. The next time I was there for some relaxation and he laid on the water massage table gossiping loudly on his phone the entire time. He always seems irritated by customers interrupting his day. I feel like he needs a hug – he’s so angry.

This is an absolutely amazing facility. Great customer service, great services, and great prices. I am in love with the new service called Hot Box Detox!

Under new ownership — nice guy all was great and I will be back :) Did a spray tan and here it is three hours later and I’m nice and brown, and smell good!

Great staff, clean store and great spa services! You can use all the spas services for just $ 100 /​month, great deal! Can’t wait to use the new hotbox detox and teeth whitener!

Love planet beach! $ 100 a month for unlimited spa services, relaxing, and calm environment. I love the red light facial, red light bed, the spray tan 4 a month, and the hydration station & hydration massage. Great customer service and kind girls who work there.

Best place ever !! All the Girls are awesome and hard workers. This is the place to go when you want to feel like you’re at home !

This place is amazing! The staff is very friendly and knowledgeable! I love the Red Light Therapy! It is a great way to increase circulation and clear up your complexion without any harmful affects. I have been going here for several years now and I have yet to have a less than excellent experience. Everyone is so friendly and helpful!

Worst tanning salon they get you to sign up monthly then even when you have an appointment put other people in and make you wait.
Their hours have also been cut 8pm most of the week and only open til 5pm on Sunday’s.
The worst part is it’s the owner the girls working there are great. Great customer service!
I do have to say the bulbs are changed pretty consistently and the value is very good for less than $ 100 a month you can use all their services

Have been going there and tanning with my wife for about a year now — some help in the past has been marginal at best, but the current staff today was great and the place is always clean.

Rating this one is complicated… Nikki and Chelsey are super sweet girls who work there at Planet Beach… I was in the all over hydration chamber and getting out no one told me that I can burn myself royally if I move my knees up towards the hot plates where the heat is– I sit in my car with a burned left knee.
They were kind to me super kind to me, and OUCHIE.
2 ½ years ago I came to this neat place to join, the girls running Planet Beach at the time were not nice at all, I walked out of there, in disdain not to return until 1 month ago, to give it another go– bought a mystic package– WHICH IS AWESOME! I mystic tan!!!
This burn is ouchie. I am torn at what to rate this since the service is wonderful however, Nikki who is a doll neglected to tell me about the pull down bar to use also at the end to get out of the device.
5 in service.
1 for the burn and not enough information in hydration chamber in being my first time .
Please be aware burn is a possibility.
My skins does feel amazingly hydrated all things considered.

I’ve been a member for about a month and I’ve been really happy with the services and the staff. Every member of the staff has treated me with kindness, and they are prompt and attentive. I can’t tell if the services are actually improving my skin yet (red light, infrared, lumiere facial), but I always feel awesome when I leave! I never thought I would buy in to something like this, but it has been worth it for me so far, and I would definitely recommend it.

This review is long overdue. I just wanted to give these great girls of contempo spa the credit they deserve. I have been a member for over a year and I am absolutely in love with services provided. I visit a few times a week and I can’t stress how incredible I feel when I leave.
The staff is always so kind, so thank you Janelle, Jordan, Ashley and those of you who I forgot. Once I make an appointment, I arrive and the rooms are always clean and ready for my services. The services I frequent are: sauna, hydration and the slim pod. They have so much to offer including tanning, massage therapy, teeth whitening and more.
I just planet beach and I hope you give this incredible business a chance. You will love it as well.

I first went to the spa as a Groupon user. I was immediately hooked ever since. I’ve been going to the spa almost every day for 6 months. The staff are always so helpful in suggestions on how to improve results. There are so many services to choose from I can’t fit them all in. It’s so relaxing and the girls there aren’t pushy at all. I have recommended Planet Beach to all my friends, I just love it.

Very disappointing. My boyfriend and I were members here for 2 years. and the staff was very friendly as long as you didn’t have a concern or question about something. We did have an issue with one associate (Victoria) being absolutely rude! Complained several times and all we got was a text from the owner asking to call him. (Unprofessional? I think yes)
Had surgery in April so I froze my account for 3months to recover. You are allowed 1 service while on a freeze but because I was recovering I didn’t use them. Once I healed I called and asked if I could use all 3 «freeze services» for 1spray tan. Jordan (the mngr) said yes. I went in and was told it was a $ 10 charge. so all together I would be paying $ 40 for 1 spray tan??? That’s crazy! Don’t be fooled. they’ll charge you for every little extra no matter how often you go.

Love the mystic spray tan! I never get orange and their staff is very friendly :) I like all the spa options that they have as well, great place to relax!

I love how professional the staff is there! I always feel welcomed and Ashley not only gave me great knowledge about products and what my regimen should be doing at the Spa but she also gave me great tips on my daily day routine so that I can reach my goal of having a radiant skin!
With that being said I’ve been having some amazing results on the Redlight therapy and the Hydration room!

Do not buy the Groupon for this place. They will charge you an extra 15 dollars per day for each visit for a small sample pack for the facial portion. The groupon is just another way to get you in the door and then they can up sell you. You could just walk in and ask for a guest pass and try the services for free for a day instead of buying a groupon.

I have to give this a two/​three now. It has been great… but as the two stars says «Meh, I’ve experienced better.» And so I have! After the year has past that I have had the membership, I feel it has lost its appeal. My new thing has been in the Chinatown spots for massages. Now, if you are addicted to tanning… this place is probably for you. But me being tan already, I dont utilize the tanning (maybe the misting one to give me a glow).
Sorry Planet Beach… there is just alot of competition out there.

I LOVE this place! As a former tanning salon operator, I know what it takes to work here and they are wonderful! Not only do I know them by name and they know me, but I feel welcome ever time I come in! All the girls are amazing, sweet and super fun! I can chat with them all day! The services and prices are are FABULOUS! The best in town and I should know… I have called and tried many other salons and none offer what Planet Beach does! I feel so relaxed after leaving and it really has made me feel better about myself too! I would and do tell everyone I know to come here! No regrets! I will be a customer until this changes but I have no doubt it will always be this awesome!!!
A very loyal customer!!!

Love this place! The ladies are pleasant here. Say hi to Jordan and Ashley when you get in and they’ll take care of ya. Once you get the hang of this place and how it works, you will realize how the services will help you maintain a nice and healthy life.

*Please make note that this review contains information about a salon not providing me with services that I paid for. Please proceed with caution when dealing with them*
Also, the owner wrote a note questioning the validity of my review based on negative reviews (completely ignoring the positive ones), but if you look at the review for his store, no one who gave that place a good score has more than a few reviews outside of one person. OBVIOUSLY, he’s a scammer.
Please forgive the one star above, this isn’t a zero star system otherwise I gladly would have awarded this wreck of a salon one, or none as the case may be.
First, the complaints about attitudes and inexperience are spot on. They have NO idea what they’re doing at this salon.
I was a member of a different salon (note: these are franchised so they have no accountability to a corporate office which explains that extreme lack of professionalism) and came over to this one as it was closer to my house.
I asked about specials and packages when I first came in and they explained them to me. I then chose a 12-​session package for a little over $ 100. They told me that this gave me any choice of bed that I wanted.
The first time I went in everything went relatively smoothly, except they charge you for the tanning canister that is required for you to be able to tan. What was I paying for then? Whatever. I tanned in a bed and then did the spray tan (a ritual I repeated each and every time I went in).
The second time I went in everything went south. They had no idea about my sessions, etc. They eventually ‘figured it out’ and I went on my way, repeating the steps above — two tans, etc.
Every single time after that no one could figure out what was going on. I would stand there for 10 minutes waiting to tan while they figured my account out, AGAIN. I have no idea why this happened, and personally, it wasn’t my problem. As a consumer with disposable income in this economy I have a right to not have any screw ups when I go to do something as decadent as tanning (and as simple). Forget it, that was never going to happen.
Please repeat the above for the third time.
The fourth time I went in and tanned fine, although the check-​in routine stayed the same — confusion, confusion, solution. The spray tan didn’t go so well and malfunctioned. Which, by the way, used to happen a lot with this machine, it seemed old. Anyway, the girl gave me a credit on my account so now I had five sessions left (this is important).
The fifth time I went in must have been a bad day for someone because the girl that helped me had a serious attitude problem. So much so that when I came out I told her that I didn’t appreciate the way she treated me (that’s really unusual for me — I believe in politeness at all costs and had shown it consistently with a place that could NEVER get my account right and cost me time constantly). Anyway.
For my sixth visit I called first to verify the amount of tans I had and to make an appointment to go in. Someone named Barbie answer the phone and AGAIN went into the computer and couldn’t find ANYTHING for me. She said I must have used all of my tans. I said even if that was the case I’d still have one extra left from the time when the spray machine didn’t work. She said ‘sorry, there’s nothing here.‘
Okay, all patience has almost run out. I told her that I am positive that she is the person I spoke with who said all this was fixed. She then said to me (verbatim), well I don’t know if you came in when I wasn’t in…’ I stopped her, laughing incredulously, and said ‘did you just imply that I stole something?’ She then said I was rude and slammed down the phone. REALLY? REALLY?
So, after that display of complete unprofessionalism, I call back and speak with Karenna. She tells me she somehow heard the whole conversation and that I was the rude one (right, I accused you of stealing?). She then proceeded to tell me (after Barbie, in our initial conversation admitted knowing who I was) that I had never been a member there, had never tanned there and had never paid them any money. Stop, I know. I thought I was in the Twilight Zone, too!
So, how much further could I have gone with this? It wasn’t like I could get into their computer and prove anything. They get to keep my money without giving me the services I paid for, and because they are the final word, I get screwed.
Whatever you do, don’t tan here. They are unethical and management will TELL you that they’re franchised and if you have a complaint it will just come back to him, implying nothing will be done to them. Yikes. BAD BUSINESS.

I’ve been a member here for over a year. This location has the friendliest staff and awesome service. Love coming here!

This is my favorite place because they have so many services! I love the hydration station, sauna, slim capsule, hydro massage, cyber relax chair, and lay down tanning in the elite! They are super friendly and I always have an awesome experience been coming for about 5 years or so :)