Stater Brothers fails on a few levels with me. The stores, even the best stores are dated and seem to be stuck in the 70’s. I don’t believe they are getting discounted fixtures when they open a new store. Also, much of the stores lack any type of bakery which makes no sense. Those stores that do have the bakeries in them are poor at best. Reasons to shop at any Stater Brothers: The prices That about sums it up when shopping at any Stater Brothers including Newport Beach, California. This is a very weird chain of stores. They finally forced the CEO to retire. That’s a step in the right direction. Hey Stater Brothers welcome to 2016!
Aja S.
Place rating: 1 Apple Valley, CA
This is for the stater bros on main and maple that doesn’t even seem to be listed on Unilocal.I usually shop at winco but tonight I decided to stop by stater bros for a couple Gatorade and a 6 pack of shock top. At the 15 items or less aisle at 7:10 pm on Tuesday I received the worst customer service ever. The cashier was incompetent and disrespectful. I simply asked for her Id to prove she was old enough to sell me beer and since I was showing my personal information, it’s only fair I get to see theirs as well. The lady refused to sell me the beer after being showed my ID6 times and than disrespectfully asked why I was holding the line up. I said no one is stopping you from ringing up my Gatorade and she walked away. Talk about rude. Wallmart had no problem with customer service and sold me the beer after briefly looking at my ID with no problems. If they can’t handle their job they shouldn’t be working.
Blyss Y.
Place rating: 1 Hesperia, CA
The checker named Summer P. really made my evening frustrating. First, she was carrying on a on conversation with an employee from another store. She mentioned that she drives from Barstow to work and so on. No big deal except that I have a screaming kid in the car waiting with his mom. The next customer was not going to buy some soda because of the price being too high so Summer P. decided to get on her personal cell phone and look for Pepsi coupons for the customer. She tried one coupon and it didn’t work so she removed everything from the sales screen and re-scanned all of the items and tried a different coupon. All of this required her to walk back and forth between the register and the customer keypad on the customer side of the counter. She was able to get a coupon to work and saved the customers life. All of this crap is going on while my kid is screaming in the car and I just need to buy milk and get out of there. Summer P, pull your head out of the clouds and do your job. Your job is not to get on your personal cell phone and help customers find coupons. Please, do your job so that I don’t have to stand in line waiting forever.
Nijole T.
Place rating: 2 Los Angeles, CA
Stater Bros is not my favorite supermarket though they do have some plus points. A good bakery(enjoy their cookies) fresh fruit and veggies at a descent price …and that’s where it ends. It’s always full, the check out lines crazy long, service minimal, prices higher than most other supermarkets and not a huge selection.
Vince V.
Place rating: 4 Pico Rivera, CA
While food prices do go up you can still catch newspaper specials for all your local stater bros. I have not been here in a while but I remember the quality meats, freindly staff and overall selection. Tons of parking, close to main streets and very convenient.
Corey L.
Place rating: 4 Hesperia, CA
This is my Stater Bros. of choice in Hesperia, the one on I is too small, and the one on Maple is too ghetto. The people that work here are much nicer, their selection is nearly identical, and you always get close parking. My only complaint is that they don’t sell organic produce.
