Commons At Creekside

I once applied for a one bedroom apartment a couple months ago but unfortunately I couldn’t move in. They refunded my $ 1,050 deposit upon my request even though I’ve noticed them after 72h. It is true that I haven’t been told about the 72h policy before applying but still, I really appreciate it and I’m giving 5 stars to their awesome staff and costumer care!

Just a note of the carpet scam.
April 2014 moved in — July 2015 moved out (bought house)
The carpet they claim is a 10 year carpet. I was charged for the pro-​rated remaining life of the carpet (we have a cat and 2 kids, I understand there will be more stains than some). The calculation assumes that you owe portion of the carpet remaining on its life. The carpet was installed 5 years prior to me moving in.
All my research online claims that most rental carpet is expected to last 5 years. I even contacted the company that sold Commons the carpet, and they were unwilling to back up that the carpet is a «10 year carpet».
So, the best you can do, should you choose to live here (the staff is incompetent, unhelpful, and treats you like a wallet with legs; the pool has grime along the walls all summer; there are scams with fake parking tickets, homeless people scouring the trash every day; rent increases huge amounts annually for no good reason) is:
a) on move-​in, do the walk-​through and liberally note all things wrong, especially the carpet;
b) take pictures of any shade or stain, and get something IN WRITING from the staff that the carpet is the condition it is; KEEP A COPY of your walk-​through; NOTE your deposit amount; KEEP your rental agreement printout
c) if you do cause some stains, you should try a cheap cleaner to hide the stains for the walkthrough (remember, the management does not care about the carpet, they just are looking to jump on someone to pay for the «10 year carpet»); if you can’t hide the stains, you need to be very careful in the final walkthrough to do the following:
d) on the walkthrough, make sure to take your own photos of all stains (they take photos but can hide them from you);
I did most of this, but once they pulled out the «10 year carpet» lie, it was too costly in time and effort to pursue this to small claims. A lawyer told me that if you don’t do the walkthroughs precisely and keep all records, apartments can scam you legally like this.
Good luck!

I had called the day before to schedule a tour of the property, I spoke with Chris who was very nice and helpful. When we got there on Saturday to discuss what we were interested in and when we would like to move Olivia was not helpful and rude. She didn’t want to show us around the property and started picking at her nail polish. She is completely unprofessional and this immediately turned us off from moving into these buildings

Horrible! Do not rent here. These people are liars and thieves.
I lived here for 13 months. I just moved out on the 17^th of January. The unit was left in pretty much the same shape as when I moved in, minus NORMAL wear and tear for an over 1 year occupancy. The carpet needed a shampoo (no tears or stains), everything else was spotless and there was zero damage to anything.
On the 23^rd, I received a letter from them with a breakdown of the «charges» to be taken out of my deposit.
Not only did they keep my entire $ 825 deposit, they sent me a bill for an additional $ 455. A total of over $ 1200 charge to replace the carpets.
In the «explanation» of the charges, it states «Needs to be replaced due to pet urine in carpet.» I could not even believe what I was reading.
OK. I do not have ANY pets. I never have. There had NEVER been a single animal inside that unit the entire time I lived there. Not for one minute. They literally made this up! They are liars and thieves and they will make things up just to keep your money and charge you extra.
I called them the same day I got the letter. Of course, they were «unavailable» and told me to call back on Monday (26^th).
They have already replaced the carpets, so I have no proof of this nonsense!
DO NOT RENT FROM THEM. They will lie and steal from you.

I’ve lived here for close to four years, and it’s much better than average, on the bus line, and the grounds are very well kept. Unless you live in units facing Baseline Road, it’s extremely quiet and nestled in wooded surroundings. There is a year round outdoor spa, sauna, and fitness round as well as a seasonal pool. The biggest issue is that the garbage and recycling was consolidated to one site in the property, which means if you do not live next to or near the recycling area, its a short walk (or drive) over the where you can drop off you stuff. Rental increases have increased, but they were somewhat lower than market for awhile due to the economy. Staff is decent, and if something is not working, repairs are made faster than any other apartments I have lived in.