Diagnostic Laboratory Services

Honolulu, United States

3

Open now

3 reviews

Contacts

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Telephone:
+1 808-532-2356
Website:
www.dlslab.com
Address:
1329 Lusitana St Ste 103, Honolulu, HI, 96813
Downtown
Nearby public transportation stops & stations:
0.5 miAlakea St + S Hotel St
0.5 miS Hotel St + Alakea St
0.5 miBishop St + S Hotel St‎
Categories:
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Today

Today 7:30 am – 1:00 pm
Open now
Local time (Honolulu) 12:21 PM Saturday, June 28, 2025

Business hours

Monday 7:30 am – 5:00 pm
Tuesday 7:30 am – 5:00 pm
Wednesday 7:30 am – 5:00 pm
Thursday 7:30 am – 5:00 pm
Friday 7:30 am – 5:00 pm
Saturday 7:30 am – 1:00 pm
Sunday –

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Vicinity

Near this location:
1
ft
Edwards Gary MD
1329 Lusitana St Ste 806
1
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Matsunaga Janice MD
1329 Lusitana St Ste 507
1
ft
Kuo Philip H MD
1329 Lusitana St Ste 801
1
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Allison Shigezawa, MD
1329 Lusitana St Ste 406
1
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Linda J Rowan, ATC, MD, MS
1329 Lusitana St Ste 802
1
ft
Kenneth T Kaan, MD
1329 Lusitana St Ste 206

3 reviews of Diagnostic Laboratory Services

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Place rating: 3
Honolulu, HI
I always go to this one to draw my blood. I went this morning at 8 am. The first technician (Michelle) who has not to much experience, but she had good customer service. She tried my two arms, but could not draw any blood at this time. Then she went to ask another technician (Michelle) for help. The 2nd technician seems had some experience. But no smile at all.
Place rating: 5
Kailua, HI
I was extremely pleased with the care provided at this location. They opened promptly and patients were served in an orderly and prompt manner. The facility was clean and comfortable. The technician (Michelle) was technically proficient and, for me, most importantly, had an exceptional professional manner. Michelle introduced herself, was cordial, and told me what she would do in advance at every step. This is the correct and respectful way to treat patients and puts them at ease. Sadly, it is not the current standard everywhere in healthcare. I commend DLS on recruiting, training, and retaining such excellent staff.
Place rating: 1
Honolulu, HI
Unfortunately, my experience at this location gets worse with each visit. There is a serious lack of customer service at this location in Queen’s Medical Center. I stood at reception for several minutes with 3 people working there and not one of them greeted me or acknowledged me in any way… I finally had to ask what they need from me so that I could get my blood work done and get to work! Seriously?!!
If you have to go to Diagnostic Labs, find another location that has people who enjoy their work and care for their customers!