Bagdad Oriental Rugs

Bagdad Oriental Rugs is a good place! The material of rugs is definitely higher quality then the other stores that I have visited last couple of weeks. This is probably also the reason why I think its a little more then I wanted to spend. Nevertheless, they have a nice selection as well so that really helps with the decision making part. Thanks!!!

I was treated to a behind the scenes tour of the rug washing facility, which made me feel secure in leaving my rug here for a cleaning. I have a dog who likes a specific spot on my rug, and I finally decided to have it cleaned. I was surprised how vibrant the colors were when I got them back and how kind the owners (I believe they’re a family business) were when I left and picked up my rugs.
The facility is clean and while waiting, I browsed some rugs. Pretty thorough selection so I may be back to buy. Discount on website helped me pay less; thankfully the manager let me know about it before I went in! Would highly recommend.

Based on specific detailed reviews by other Unilocal Houston folks (and thank you for this!), I brought 3 rugs to Bagdad for cleaning. One is a gorgeous hand made floor rug. The other 2 are machine made runners I use in the kitchen. Cleaning took less than a week. The rugs look fantastic. There was a 15% off coupon here that I used.

Bagdad Oriental rugs is good. They sell carpets of really good materials. I was told they ship them from different countries and choose only the best ones

Went in as a rug novice, left with an education in how to feel like you’ve just wasted someone’s time, and had our own time wasted in the process. These were not the rugs we were looking for — we’re in a starter home with young children and pets and wanted something cheap and durable to last a year or two until we move. Explained this to the salesman, told him we knew zero about rugs, and decided, at his suggestion, to look at their «inexpensive» options. Everything he showed us was well out of our stated price range. His demeanor was very «you’re uneducated and wasting my time and I’m going to prove it to you». On top of that, we didn’t see anything that would compliment our home to which we were told that no rug would match our décor (not true, we found exactly what we needed elsewhere with the right look and price). All in all we did learn about handmade rugs but a kinder salesman would have been a plus.

Extremely friendly, professional and did a great job cleaning a runner rug that I had in my office. It suffered water damage and needed to be cleaned. They were fast friendly and efficient. Extremely satisfied!

Went in to get an estimate for a Persian rug, which my puppy had chewed. They were responsive and straight forward about the damage. In the end, the rug wasn’t salvageable (the cost of repair would far outweigh the cost of the rug), but they offered me money off on a new rug if I were to trade it in. They answered my questions and weren’t pushy at all.

I took my precious antique Persian Heriz rug here to be repaired. First I got a price quote by emailing a photo of the hole. It’s nice that this shop is responsive to emails. I took the rug to another shop and they wanted 4 times the amount to repair the hole but for me they’d just charge me double. I beat feet out of there and went to Bagdad and I’m glad I did. There were 3 female artisans doing repair work right there in the store. The repair was so perfect, it was hard to tell where the hole used to be. And it was done sooner than they promised. They even washed the rug for no extra charge. They have a real rug washing machine, too, unlike the other stores that charge you $ 500 to hose your rug down in their back parking lot. Next time, I’ll just go directly to Badgad.

Their Staff is very knowledgable and extremely helpful. The service was top notch from the moment I scheduled my rug cleaning, dropped off my rugs, and picked them back up. It’s like I received a whole new rug. Thank you to everyone there.

We have been in Houston over 25 years and have tried most of the major oriental rug cleaners over the years. Acting on Unilocal recommendations, we tried Bagdad this year. Indeed, the customer service was top notch, friendly and responsive. More importantly, our rugs came back cleaner and brighter than they EVER have before. One particular rug had old dog stains and odor that our new dog could apparently sense, despite earlier cleanings. That rug is now like new! Another rug — a runner — has always had a slight curve, but was otherwise so pretty we overlooked the defect. Bagdad returned it clean AND straight! How about that?!

I live in Austin and this is the only place I trust. I found carpet beetle damage while moving (which they taught me how to prevent in the future — priceless information!) and they cleaned and repaired all my rugs. Also, the fringe on one of the rugs had been «eaten» over the years with over-​enthusiastic vacuuming… so I had an entire new fringe applied. The repair work was outstanding, my rugs look fabulous. Ali made sure my investments came back to me like they are supposed to look!

I have a 3′ x 6′ rug that was curling up on both sides. I tried to straighten the sides myself, but nothing worked. During the past few years, I had been looking to just replace the rug, but didn’t see anything I liked. Then I thought I would at least see if the rug could be straightened out by a commercial company. That’s when I found Bagdad Oriental Rugs.
I first emailed Bagdad with the photos of my curled-​up rug. I didn’t think I would get a reply, but I did get a reply the next day that included a quote of $ 120.00 to clean and straighten the rug. So far, very impressed.
When I brought the rug into Bagdad I was also very impressed with the customer service. They made me feel I was the only customer in the shop. Two weeks later I picked it up. Wow. It looked like a brand new rug. Clean, smelled fresh, and both sides were straight! They were extremely nice, professional and thanked me for my business TWICE.
Bagdad Oriental Rugs reminds me of a good old-​fashioned family business that you don’t see any more. They really do great work and take care of their customers.

Enthusiastically rating this business. Whether wool, silk, synthetic, hand knotted or machine loomed, BOR will clean your rug expertly and make it look like new. They will be happy to show you their rug cleaning facilities, it is interesting. They will also be VERY CLEAR about the possible outcome of the cleaning, so it’s not like they’ll promise you the moon, only to be disappointed upon receipt. They also do amazing restoration work, such as replacing fringe, reweaving holes made by burns, insects, pets, etc., and replacing/​repairing rug backing. I have taken all kinds of rugs to them and have been 100% satisfied. They also sell rugs, and supplies such as top quality non-​slip backing and the hardware used to affix rugs to stairs.

We had a fire at our house and there was a lot of smoke damage. Gunns Restoration said they could clean our antique handknotted Turkish rugs we bought in Marmaris, Turkey. They were over 100 years old. They took the carpets to Bagdad Oriental Rugs. We spent 4 hours picking through old carpets to find one that had not been damaged or repaired. They were worn in two spots, but we knew everything about them. We paid 5000 euros for the pair. When they were returned by Gunns, the carpets would not lay flat; they had breaks in the edge of the carpet. Upon inspection, we found they had been cut and then repaired. Also, the carpet was covered with white spots. I complained to Gunns and they said they would meet me at Bagdad. When I got there, the manager denied any damage was done. He took me back to show me how they cleaned carpets. You would be shocked. They have a shallow pool they fill with about 1″ of water and lay the carpets in it. They pour laundry detergent in and take a rotating floor buffer with a brush head and grind the carpets with that. Soap suds fill the pool. They take the carpet out and run it through two large rolling pins and hang it up to dry. The pins have gears and teeth that would have accounted for the damage. Nevertheless, the manager denied it and Gunns would not compensate me for the damage. Do not believe any of these other posts; they are most likely shill comments. Do not take anything to Bagdad unless you don’t care how it will look afterwards. My carpets were rich in color and beautiful, now they are faded and spotted with repaired tears; worth about ¼ of what I paid for them.

I took an old, hand knotted Turkish rug to them that was filthy (from my pets) and had a horrible odor. They rewove the fringe as well as cleaned it. To my happy surprise, the rug was worth much more than I realized! They did an incredible job and I am very pleased. I personally recommend them and will use them again.

If you need your rug cleaned, this is the place to go. I have three dogs, all of which have at one time or another peed or pooped on my rugs. I’ve taken 3 different rugs to Bagdad and they have impressed every time. They were able to completely get the stains out, and the smell. They have a really cool machine in the back that they clean the rugs with. I think it is the only one of its kind in Houston. Oh and they are always on time and charge what they quote you before they start cleaning your rug.

I spilled coke on a $ 1,000 cream colored wool rug from pottery barn. I tried to add several items to the stain to absorb the liquid in order to save the rug. I ended up making everything worse and this turned into a disaster. The rug became a sticky mushy dark mess and I started shopping for a new rug to replace the exact same model. I could not find this unique rug anywhere. The worst part is that it wasn’t my rug, I was really in trouble. I found Bagdad by searching Unilocal/​Internet and I read the only one review someone had written. I trusted that review and I called them up. I spoke to Iman and he was extremely helpful, knowledgable, friendly, and accommodating. Bagdad picked up my rug within a couple of days which costs ($ 25 each way). They picked up, cleaned, called, all on time, and delivered on all their promises. Excellent communication, and they saved the rug! I couldn’t believe what they accomplished. It was a miracle. For $ 120+ delivery + tax, I was extremely satisfied to save the $ 1,000 rug for that amount of money. I would recommend this place to anyone! Send me your email address and I can show you the before and after pictures of my rug situation. Or I will try to post them.

After discovering my dog had been using my beautiful oriental rug as a pee pad (bad dog!), I called a few friends asking where they take their rugs to be cleaned. Nary a one had any idea so I searched on Unilocal and didn’t find anything either. That left me researching online, ugh. I stumbled upon Bagdad’s website and the first thing to pop up is a taped example of their rug/​carpet cleaning. From start to finish you can view their process while listening to an instrumental version of «Don’t Cry for me Argentina» (which is one of my favorite songs). Well hell, that cinched the deal! I called and spoke with Flora Akbari. Very nice and personable, she gave me a quick quote and invited me to their showroom. After wrapping my rug in about 10 trash bags, I headed over.
Bagdad Oriental Rugs is located off of Westheimer between Augusta & Fountainview. Very easy to miss, this place is next door to Nazar’s. Limited parking in front of the store, one row of slots in front of the door meant leaving would have me backing my car onto Westheimer. The showroom is large and loaded with beautiful carpets and rugs of all sizes. Towards the back is a seating area, office and two large tables where the repair work is done. Flora greeted me warmly while someone from the back came out and started unwrapping the rug. «Uh, you may not want to do that. It really stinks» I said. «No worries, we get this all of the time» replied Flora. After taking quick measurements, I was quoted around $ 80. What a deal! Signed a form and I was out of there within 15 minutes.
A week later I received a call advising me that my rug was ready to pick up. I was warmly greeted by a gentleman. I gave him my paperwork and voila my rug appeared. They rolled it out and it was freakin’ beautiful! No stains, no smell. I paid and again was out of the store within 15 minutes.
I was advised if I referred anyone that they will give me a discount off of my next cleaning. So, if you go to this wonderful place, tell them I sent you. :o)