Dunkin’ Donuts

It will be a while before I return to this DD location if I can avoid it. The wait time for the drive thru lane is CONSTANTLY long, even when there are not many cars in the line. Today, I was in line 14 minutes before I got to the speaker to order. When I pulled up, the guy told me he’d be right with me. I waited another minute, and then just got completely sick of waiting. As I drove off, there was only ONE car in front of me sitting at the drive thru window! This place needs to get it together. The drive thru is supposed to be convenient and quick. If someone is ordering 10 dozen donuts and multiple drinks, ask them to please pull out of the line so you can keep others moving. I realize you can’t control the lazy, inconsiderate people that won’t get out of their car, but you can ask them to move out of the line and handle their order separately so those of us ordering our medium coffee can be on with our day. I intend to go to the Memorial Drive location as much as possible going forward, which does not have a drive thru, but is at least quick!

Have yet to have a negative experience here. Just went through the drive-​thru and the man at the window was very polite. He did not get frustrated when we wanted to use the Unilocal free donut deal. I love this location, too bad it’s a little far and I wish it took the place of the Starbucks that’s close to my home.

They never seem to have the donuts that the other DD have, or they’re really skimpy on the frosting/​size. The turkey flatbread sandwich I had today tasted like chemicals (like how paint smells?) weird. And usually something is wrong with our order here.

I remember eating Dunkin Donuts as a kid, but couldn’t recall the taste of their products. Originally being from the west coast, their are many popped all over the place. It was nice to visit this location which happened to be clean and empty on a Saturday afternoon. The cashier guy seemed completely out of it, but I ordered some donuts anyway. I particularly liked the devil’s food cake and simple frosted donut. Their is a kind old man who works here. He ended up giving my sisters and I a bag of complimentary mixed donut holes. We chatted it up a bit with him as well. The donut holes were tasty and we enjoyed our experience here. They also have a savory menu as well which did not seem tempting. I don’t think I would ever find the need to go through the drive thru. It’s quite small and simple inside the shop which makes getting out much faster. Their is still quite a lot road construction going on in the area. Nonetheless this Dunkin Donuts is parked in a nice part of town. Their is much to see and do after grabbing a sweet little donut from here!

First time coming into this joint. Tried their donut holes and OMG they are so good. I loved their pumkin spice cake donut. The gentleman working sadly was by himself at the start of the shift 6am. However he was so nice and helpful despite the hour and him working drive thru and cash register of walk in.

Yeah, this place has somehow managed to get worse. Their drive through greeting is now a seemingly aggravated person saying «What do you want?». I’ve sat in the drive through for over 10 minutes only for the cashier to come back to the window and try charging me for the guy behind me… he had apparently forgot I had been sitting there waiting for my order.
But this is my favorite… at least 4 or 5 times now I have tried to order a various sized coffee only to be told, «We are out of that sized cup, you have to pick/​buy a different size». Are you kidding me?! Mistakes happen, but in today’s world, how can this possibly be a reoccurring issue?! I’m glad a new location opened up north of here on Allen Parkway, I’ll be headed there from now on.

This my first time at a Dunkin’ Donuts. I had a breakfast sandwich with tater tot. They were so flavorful. I want to go back just for the tater tots.
The employees made us feel very welcome. Seeing that it was our first time there they took their time to explain the menu to us and give us some recommendations. They were so friendly and funny. Really good people.

Horrible! Cold, tasteless, didn’t even taste
Like a donut. Should have known there was a problem when it is 8:30 am and
No cars in the parking lot or drive thru! Don’t bothe.

Came here this morning, they open at 6, and I was at the drive thru at 553am. Instead of being jerk like some places are, and making me wait until exactly 6am, they cheerfully took my order. Very pleasant group. My food and coffee came out quickly, and hot.
On the flip side, my has browns tasted like they had been re-​fried and we’re old. Wasn’t thrilled with my croissant either, but my coffee was perfection!

I’ve gone to this location three times and each time my order was wrong. It doesn’t matter if I go inside or go through the drive thru, each time they find a way to screw up my order. I will no longer go to this location, and I wouldn’t suggest anyone else should either.

The line isn’t too quick but the food is amazing! The chicken biscuit is SO delicious and only about $ 2.80. Fairly filling for the price. The donuts are amazing. I never had a donut from here until today. I am going back right now to get some more for the rest of the week. In my opinion I think the donuts are better here than at Shipley’s.

They are always very friendly at this location. Every time I try and order 3 munchkins they tell me it’s cheaper to get 5. I always cave in to temptation and swear I’ll share the extra 2 munchkins but never do! It’s also great to see they accept tattoos at the workplace. I personally don’t have tattoos but have friends that do. I’m glad to see a company that values work ethic over appearance even if it just a donut shop!
The ice coffee here is always the same… perfect. My drink never tastes different. I love how consistent their brewing is!

Ugh! I have patronized this location three times and that has been three times too many.
Each visit, I have been «greeted» by an individual that appears stoned. I use the word «greeted» in a very generous sense, because the first time I came here, two employees were behind the counter — one told me to «hold on» and wandered off. The other guy stared at the donuts in his drunken stupor for awhile, turned to me, looked away again, and then barely mumbled «have…uh, have… you, like, been helped… or something?» I was the only one in the store. No one was even in the drive-​thru.
Second and third time, the donut engineers got my coffee and donut order wrong.
Again, I was greeted with either Cheech and Chong or two deaf mutes that fumbled to put 2 words together.
I’m usually a very patient and understanding individual when it comes to those who work in the food service industry, but if you’re too jacked up on whatever you’re tokin’ on in the back to the point you can’t grab the correct donut, you need to move on to something else.
I will not be coming back.

Out of the three nearest locations to me (Bellaire, Westchase, and River Oaks) this location, S Shepherd — River Oaks has given me the best tasting Cookie Dough or French Vanilla Iced Latte. I just recently tried one from Westchase and was able to only stomach half of it. I am not sure about the other coffees, flavors, but I do attest to the above lattes. The service has been good for me, and I am usually a stickler for good customer service — thus far I have had nothing to complain about, unlike the other two locations. I drive out of my way, and brave the construction and traffic, to get coffee from this location — I even drive past the starbucks that is conveniently 2 blocks from where I live for this place.
Just note that although it says on here that it is open until 10 p.m. on Sundays, it is actually open until 9 p.m.

This is my husbands favorite donut place because they carry his peanut crunch donut which is actually called the managers special. This is the only place in Texas that has this particular item which is everwhere in Buffalo, NY and Tim Hortons’s.
My only Negative is that the coffee is so hot and the cups are so thin that it burns to hold what they give you. I hope they decide to get those cardboard coffee guards to save us some pain. Until then, I reccomend asking for them to double up on the cup.

Those that know me well know my reticence to come to this specific location (because it took over the last remaining Arby’s [in roast beef’s hallowed name we pray] inside the loop — and Arby’s [praise be unto her] is delicious) is matched only by my love for free things. Today, the free things that these fargin iceholes offered me won out in the battle for my cold, dark heart. Sorry Arby’s, I am a sneaky bastage.
I received a buy one get one free coupon from DD corporate, no doubt because of how much I financially propped up their operations back east. Or simply because I live a mere Uncle Rico’s football toss away from this location and they want the locals to mosey on in more often. Or maybe it was because they had introduced a new flavor to their coffee line-​up, and a BOGO is a way for us all to sample more than just our usual fix that we shuffle on in for like clockwork. If heroin dealers tried the BOGO method there might be a little more variety in a brother’s hushed order in a darkened alleyway than just getting the black tar time and time again which will never produce anything more than an unrefined palate.
This morning the drive-​thru line at the Starbucks on Harold was not worth dealing with since there were too many people already waiting. So I kept heading north to the DD since today was the day that the coupon burning a hole in my pocket was going to finally see the light of day. Thanks to the shape the city has left Shepherd in (not even streets in the bad part of Tikrit look this bad) the DD was totally deserted and I was the only person in line. Nice. I am too impatient to wait behind other people when I need my fix.
Rocky Road was the new flavor. Butter Pecan and Cookie Dough were the old flavors. It was a tough decision which direction to go in but the cookie monster won out in the end as the one I would be getting for free alongside the new flavor. At any rate, I like DD because they use 100% Fair Trade Certified espresso beans. According to their website that makes it «easy to enjoy an Iced Latte at Dunkin» so I will go along with this.
The cookie dough iced latte (I ordered no sugar) with skim milk is still viscerally shocking how sweet it is. It was like getting checked by a large anthropomorphic bag of sugar out on the ice (akin to Harold & Kumar’s large anthropomorphic bag of weed from the first film) and it took a minute to register how sweet this thing was. This doubles as a morning «get your ass up» drink as well as a sweeter dessert bev later on in the day after lunch if you need a jolt to stay awake during a boring lecture, meeting, or other pointless insufferable blathering that stretches the very fabric of time.
The rocky road iced latte is the real sheriff in town though. As you can tell by the photo it is a lot darker. Darkness, one might say in an exaggerated Dave Chappelle voice. It is richer and bolder, without being imposing. It’s not the sweet kick in the teeth the cookie dough brings, it is more of a subtle kiss of flavor from a chocolate daddy. The rocky road is fantastic and merits the old college try if you think the ice cream flavor Rocky Road is good, and would make an even better ice cold bev.
Not too bad for $ 2.52 from the drive-​thru so I didn’t need to even get out of my car.
It might be Monday but I’ve got my Nancy Botwin going strong today with not just one but two iced lattes in tow.

I knew growing up Dunkin Donuts was everywhere. And then almost all of them disappeared, as the south is all about Shipley’s!
On a recent trip to Boston, my gf was freezing and wanted some hot chocolate. In Boston DDs are on almost every corner, as often as you would see a starbucks here. She had never tried one before so we went inside and got one of their salted caramel hot chocolates, and she was hooked. While on our trip we had 3 more stops inside DD and she was sad to leave Boston, because she thought she would never have it again.
Come to find out we do still have some DDs in Houston. However, I never noticed this particular location because there is so much construction around this particular intersection. There is almost always a crane parked right in front of this shop so even if you are brave enough to drive by this area you might completely miss it.
However, we were able to fight our way through the traffic and get one of their drinks recently, it was good, they were skimpping on filling it all the way up though.
We tried to go again another night and well, the workers decided to close up shop early. It’s supposed to close at 10 pm, but I’m sure because of the construction, the employees decided to clean up and close down early.
I’m glad Houston has a few locations left in town, and hopefully, once the construction is done, Houstonians can enjoy this location once again.

I have been to a few locations and this particular dunkin donuts is the best. The coffee is fresh and tasty. I really like the blue berry cake donut holes there but I didn’t get any today. I ordered a hazelnut ice coffee with cream and sugar plus a turbo shot espresso for only 50 cents! I also got a hot and toasted a turkey sausage, egg and cheese on an English muffin. It’s pretty good for being a little on the leaner side of breakfast sandwiches. I also love that this place has a frequent drink punch card. 10^th one is free at 3 different locations (the other 2 locations are off Westhiemer and Missouri City) any loyal customer perk is good with me! Wish Starbucks did that. the drive thru is what I mainly use and the employees are usually very friendly.

I’ve always wanted to try Dunkin Donuts because their donuts are baked and not fried. I visited on a Monday, which there so happened to have a promotion going on. You get a free 16oz hot or iced coffee in a reusable coffee cup. I couldn’t pass up that offer! i asked for the cream and the sugar on the side and the cashier looked at me as if that was a bizarre question. The cup itself is nice. Theres a coupon on the cup for $ 0.99 refills when you bring the cup back. Maybe it was just mine, but the cup was a little faulty. At first, the guy didnt close the lid all the way, but no matter how many times I tried to close the lid as tight as possible, the coffee would still leak out. I ended up throwing away the cup after the first use, which was a waste bc I liked it. The coffee was bland. It didnt have a strong aroma or taste, so I won’t be back for the coffees.
On to the donuts. I got the double chocolate donut and the mint Oreo donut. The mint Oreo wasnt for me, so i dont have a review on that. The double chocolate, however, was moist and the perfect amount of sweetness! It almost tasted like dark chocolate, so if you like dark, then I’d recommend that! I would definitely get that again. I went around 10am so all the donuts were stocked and looked appealing. I just wish their was a better way to display them. The donuts are on shelves in the wall behind the register, so you have to peep over the register.
Employees could have better customer service. The cashier didnt look like she want to be there or help me and came across rude.
The store is small and has a few tables as well as a counter of condiments. Clean for the most part.
I would try this place one more time and hope the next cashier is better. Customer service is important.

Dunkin Donuts! Yes! And it’s on Shepard! What a nice surprise! As soon as I saw this place as I was driving I had to immediately turn in and grab me a donut… just one… (which ended up being two).
I really like their donuts. I wouldn’t compare them to Shipley’s or Krispy Crème’s and say they are better though. It’s like apple’s and oranges. Dunkin donut has more of a cake texture to their donut. They aren’t as soft as Shipley’s or «melt-​in-​your-​mouth» as Krispy, but it’s different — a good kind of different.
I ordered their limited time donut which was the red velvet donut with cream cheese glaze. It was so good I had to order another.