Home2 Suites by Hilton

I travel to Huntsville at least four times a year for work and I’m shocked I had never heard of this Hilton before! All the rooms are suites with a separate kitchen area that includes a full size fridge, dishwasher, microwave and eating supplies. Each room has a fold out sofa, bed, dresser, and full size desk for all your needs! The staff is extremely friendly and there is ample free parking for all guests. The free breakfast is all you need (I’d recommend the turkey sausage and cheese sandwich) and coffee is fresh brewed in the lobby all day. Gate nine to head on the arsenal is about a 5 min drive away and there’s a giant mall with shops and restaurants about a mile away. Definitely give this place a try and join their rewards program while you’re at it!

Very nice clean hotel. Great rates and good location close to Bridge Street and lots of shopping and good food. Would recommend. Hotel staff was very friendly and helpful.

I moved to Huntsville for work August 1^st. My house was not yet finished and I needed to stay in a hotel until it was completed. I chose the Home2 Suites due to its location, reviews, and the fact that they are pet friendly.
My stay here started with a call to reserve a room for 1 – 2 weeks. I was advised by the person that I spoke to that they would reserve the room for the first week and that I could let them know by the end of that week if I needed to stay longer. Upon check in, a few of the dishes in my room were not clean, with dried on food stuck to them. At the time this wasn’t a big deal, mistakes happen. I washed the dishes and began to enjoy my stay. While I was there for the first week, the staff was very friendly and I didn’t have any complaints at the beginning.
When I went down to the front desk at 8:00pm to extend my stay, I was informed that the hotel was booked and that I didn’t have a room and needed to check out the following morning by noon.
I told the person working the front desk that this did not work for me and that I had initially asked to stay for up to two weeks with the possibility of checking out early due to the unknown completion date of my house. He needed to make a few phone calls so my wife and I went to dinner and came back to the hotel expecting an answer. We were once again informed by the desk clerk that the hotel was booked (along with the Hampton that is in the same building) and that we would have to check out the following day by noon. I asked for a manager and was told that the manger would not be in until around 9:30 the following morning. I left my phone number for them to give me call since I would be at work by the time they got in.
Reluctantly, I packed up my room and got ready to check out of the hotel the following morning. When I woke up to check out I went into the bathroom only to find a 3″ long cockroach scampering around on the counter in the bathroom (I have a picture to prove it). I angrily killed the insect, put it in a coffee mug and delivered its carcass to the front desk. I gave them my room number and was told that they already have a note for the manger to call me (no apologies at all).
When the manager called she apologized for all of the inconveniences, told me how everything SHOULD have been handled (this does me no good at all at this point) and told me that if she were there the previous night that everything would have been handled differently. She claimed that they NEVER have bug problems and that I can expect an insect or two to make their way inside when I’m in the south. The 4^th floor in the middle of the building in a room that I never opened the window in is a long way for one bug that crawled in the front door to make it before being found. I have a very hard time believing that this is the first and only cockroach in the building. Where there is 1, there are thousands. The most troublesome thought about this is that my cats, who usually sleep all night and are silent, were making all kinds of noise that night and running around the room. I can only assume that this thing was crawling around the room, being chased by the cats, and seeked refuge in the bathroom where the door was closed and inaccessible to the cats.
So here I am, with no where for me, my wife, my two cats, and my puppy with no where to stay. I suppose I should be happy that I am out of this hotel and away from the cockroach but I’m still without a place to stay. The manager offered a $ 10/​night discount off of my bill and comp’d one night. I do appreciate the discount but am still not satisfied with the outcome.
Stay at your own risk.

Home away from home. Cute studio style suite with all the amenities. Microwave, dishwasher, full sink and refrigerator. Separate sitting room, flat screen television, upgraded bathroom. Love this place. Reasonably priced.

This is an extended stay hotel. This location has a modern look with a lot of extras to keep you comfortable. They have; a out door fire pit with plenty of seating, gas grills, swimming pool, walking track around the property, office area, gym and one hell of a friendly staff. I recommend to staying in the suites the rooms are oversized with a separate bedroom. They are more like an apartment. They beds sleep well, a/​c works great and rooms are super clean. I recommend staying here if you are traveling to Huntsville. It’s in a great location minutes from everywhere.

This is the first time that I have stayed in this particular location. I enjoy the modern feel, friendly staff, and convenient location of this hotel property. For any business travelers, this place is a nice getaway and cozy place to rest your head after a work day. The rooms are spacious, clean, and comfortable. Book with confidence.

I was hoping and thinking that this would a more-​hip modern Residence Inn, but it wasn’t. It was modern in design and furnishings but it wasn’t kept clean and the design/​room layout and my stay were a «I’ll pass» for next time. My recent stay (Oct 19^th-​31^st 2014) showed that cleanliness wasn’t a top priority and this made the entire stay less-​than-​ideal. Maybe this is OK for cheaper hotels, but this is a Hilton and I expected better. Here are the many shortcomings and noticeable problems:
1) The stairway was never vacuumed in the 12 days I was there, although the hallway was vacuumed a few times. Amazingly, the same dirt that was there when I arrived was still there when I left.
2) The outside trash cans would have 20 – 25 cigarette butts and be full of trash, only being cleaned out every 4 – 5 days. Trash cans should be cleaned 2x a day minimum.
3) Dishwasher sounded as if it had no, I mean NO, insulation so having it on required ramping up the TV volume 2x-​3x higher. Even my 1980s GE, bottom of the line dishwasher was quieter than this one.
4) Final and WORST problem was the HVAC system (one of those in-​wall units that looks like a very large window AC. The Vents were about 6″ below the top of the mattress so all cooling or heating is directed right at the mattress. For cooling, this creates a temp range of 55 in the bed, to 68 in the living room and 73 in the kitchen/​bathroom/​entry. I mean it is freezing by the bed. This flaw in the design of the rooms is inexcusable – something a freshman architect might make, but not a multi-​billion dollar hotel company. Also bad, if you leave the fan on «on» instead of auto is barely blows once the compressor stops. I had to go over and check to see if it was on.
Another minor problem is that this hotel had not one single HDMI cable for guests to use to connect a computer, blu-​ray player, or game console. What long-​stay hotel doesn’t have basic cables for their guests?!? I had to go out and spend $ 30 on an HDMI cable to connect my computer.
What I did like was the bedding, bed, and furnishings, which were pretty nice. I also liked the shampoo and body wash dispensers in the shower, which was a nice size – plenty of room. The towels and other things they supplied were very nice quality.

I liked this hotel and would stay here again. It isn’t my first choice in Huntsville, but it far exceeded my expectations, with a few odd things that knock off a star.
First off, this is an extended stay-​type hotel. Fewer services are available, but with added facilities in the rooms to help you help yourself.
The rooms are aesthetically pleasing, but ultimately the cheapness of the furnishings and quality of work comes through. The textured walls and pre-​fab shower scream «starter home,» which isn’t bad but not what I expect from a hotel. You may walk in the bathroom and wonder where the shampoo is. Open the shower door. They’ve outfitted the showers with bath gel and shampoo dispensers. This evokes a feeling a paid shower at a truckstop or campground; I didn’t like it. Also, the stupid dispenser cover comes off all the time when you push it. So, not only do they not trust you with a tiny hotel shampoo bottle, but they can’t even supply a decent dispenser for the soap. Not cool. These little design flaws/​annoyances are noticeable throughout the room, and while the room is comfortable (the bed was wonderful!!!), the lack of closet or cupboard doors, were poor choices for cost-​saving measures.
Additionally, I had one very minor pest incident in my room. Having lived in Huntsville, and elsewhere in the South, I understand the hotel can have little control over pests; it’s part of life down here. Still, it’s always disappointing. I didn’t report it to the hotel, and I think it was an isolated incident.
I was very pleasantly surprised by the free breakfast; a wide selection with an emphasis on health. The microwavable breakfast sandwiches, all marked with calorie amounts, were very tasty. There’s also a fair selection of fresh fruit, cereal, juices, breads, and hard-​boiled eggs. Probably the best free breakfast I’ve ever seen at a three-​star hotel.
Also, the free wifi is some of the best free, or even paid, wifi I’ve had in a hotel. It’s quick, and handles high-​bandwidth actives like Skype and video streaming, very well.
I’d easily stay here again due to the convenient location to Bridge Street and Redstone Arsenal, but would still aim for my first choice, the Westin, first.

Nice extended-​stay hotel! Fairly new (about year old), very friendly staff, nice lake at back, easy parking, clean, quiet, comfortable, free wireless printing, free breakfast… Only drawbacks I can think of are they only provide a single-​burner induction cooktop and one skillet, so ability to cook is somewhat limited, and also the A/​C blows right onto the bed (at least in king studio), making it cold.